We like unique, quaint hidden gems, we were very pleased with our stay here! Spent two days here. Very clean and nice, great decor. Comfy pillows. Long walk to some rooms, but fun, like a wee maze, yet if you have mobility issues maybe tell them when booking. Very pleasant staff!
I don't think that I have anything to add if you are reading the other reviews. Don't miss this most unusual experience. I loved everything about it. The staff was really friendly, the rooms were spacious, and the art was fascinating.
This hotel is in a dangerous neighborhood (which I was warned about by the staff) with nothing else around. They also don't actually have a fitness center, and their "restaurant" - which is actually just a small kitchen where any staff member cooks mediocre food - was closed most of the days I was there. They keep the hotel locked down so you can't get in or out without someone to open the gate, and I was concerned that I might get stuck outside given that there were nights I didn't see much staff around. Some of their rooms don't have windows to the outside or safe drinking water (and bottled water wasn't provided). It's cool that they have a lot of art, but it's definitely not family-friendly (seriously there's a giant painting of a topless woman as soon as you walk in). I generally choose adventure over luxury when I travel but lying about amenities is unacceptable. I cut my trip several days short as a result.…
I spent 10 days at Hotel Casa Roland. This is a really interesting, friendly, and nice place to stay. The breakfast is really really excellent and the staff are really helpful and friendly. The owners have collected so much amazing art. The design of the hotel is like a home, with many different living rooms and public areas that are full of art. Most of the art is tasteful, but there some paintings that seem sexist or inappropriate for kids.
Hotel has a lot of character and was very clean. We enjoyed the personalized service at the breakfast (included in the price) and the staff was very friendly and helpful... even phoning a recommended restaurant to ensure they could meet the dietary restrictions of one of the children we were traveling with. It's great if you're staying in downtown San Jose.
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