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Balmoral Hotel

Booking.comUS$93*
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#10 of 84 Hotels in San Jose
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Balmoral Hotel
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1,212 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Mount Dora, Florida
Reviewed 1 April 2017

Located downtown San Jose with easy access to restaurants and shops. Front desk staff very helpful and friendly. Room very clean and spacious. Food in the hotel restaurant was very good. Breakfast was included in room rate and was excellent.

Review collected in partnership with this hotel
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Helpful?
Thank Sharon P
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very grateful for your kind review. Happy you enjoyed your stay and your meals with us. We hope to see you next time you visit San José. Best regards, Alessandra

London, United Kingdom
Reviewed 29 March 2017

The hotel is in an excellent location, a 3 minute walk to the national theatre and gold museum. The staff were helpful. The rooms are basic and the bathroom is very slim. There was a big gap between the bottom of the room door and the floor which made the room really light and noisier. Our biggest issue was that...

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Helpful?
Thank london2135
Lakewood, Colorado
Reviewed 28 March 2017

The room was comfortable, but the restaurant was very expensive. The hotel staff should explain how the lights work. (You need to insert the room key into the receptacle by the door). I had to go back down to the lobby and ask.

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Thank susanwE3934BR
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review and for your suggestions. We hope to host you again. Best regards, Alessandra

Gold Coast, Australia
Reviewed 24 March 2017

Very good 4 star Hotel in the center of the city, all sightseeing is just one step out, rooms are clean, staff welcoming! breakfast very simple and poor.. but where is a lot of restaurants around. Actually we tried dinner and it was great where, big portions and delicious ! free wifi all over hotel!

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Helpful?
Thank MichaelDolgy
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your kind review and for your feedback. Glad you enjoyed your stay and your dinner at our restaurant. We hope to see you soon again. Best regards, Alessandra

Regina, Saskatchewan
Reviewed 24 March 2017

Very clean room with 2 double beds, and window opening onto a small enclosed green area. Staff at desk very helpful in arranging transportation to airport. Wonderful food at adjacent Balmoral Restaurant with seating overlooking the pedestrian-only street.

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Helpful?
Thank nesscreek
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad you enjoyed your stay and was also able to try our restaurant. We hope to see you again soon. Best regards, Alessandra

Toronto, Canada
Reviewed 22 March 2017

The staff were helpful, the hotel is in a good location close to the museums. Our room was by a fire exit and the window was tiny, so it was a 4 walled room with no natural light. We should have been informed of this so we could swapped before getting up to the floor. The staff at the reception,...

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Helpful?
Thank LDNOntario
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. I hope you managed to tell reception you wanted a change of rooms. We have seven different categories of rooms some include balconies and beautiful city views I am sorry you were not satisfied with your room. I really hope reception did accommodate your needs. Thank you for your feedback. We hope you give...

New York City, New York
Reviewed 21 March 2017

The hotel is in a great location. This is the second time that I have gone there. This time I noticed that the dinning services were strained. The morning buffet had been changed from the last time that I was there. It appears that it difficult for the wait staff to keep the tables clean and each morning that I...

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Thank lorenzow960
Boston, Massachusetts
Reviewed 20 March 2017

We were not there long, so take this with a grain of salt. This was a one night visit at the start of a tour in Costa Rica and Panama. It was indeed nice to be able to walk out to city life, snacks, a convenience store, and lots of people. We enjoyed the buffet in the AM, but we...

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Thank Janie W
San Jose, Costa Rica
Reviewed 19 March 2017

We chose Balmoral for it's location and great price. Located in the downtown area of San Jose, we were delighted to find that everything we wanted to see, in our short stay, was just steps away. Great breakfast (included with the room) and lovely bar to relax in the evening. The staff was very nice and the room was clean...

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Helpful?
Thank deehanna2017
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for such a lovely review. It is an honor to read posts like yours. Very happy we exceeded your expectations. Best regards, Alessandra

San Antonio, Texas
Reviewed 18 March 2017

Our stay at Balmoral Hotel was very pleasant. The hotel's central location in downtown area is very close to many jewels that San Jose has to offer. Very professional staff. Thank you, Jose Villalobos!!

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Helpful?
Thank robertogX484ER
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Many many thanks for your review. It always makes my day to read posts like yours. Happy you took advantage of our location and that all was to your liking. We hope you will visit again! Best regards, Alessandra

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: €72 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
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Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
26 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the street side are noisy during the day. The front of the hotel faces a pedestrian street”
justrunningaround, 5 May 2017 | Read review
“If you are a fan of Kleenex you may want to bring some on your trip as it is not the norm in Costa Rica.”
gregorys655, 27 Apr 2017 | Read review
“Choose a high floor, $20 one way airport transfer.”
PyxienTX, 26 Apr 2017 | Read review
“Nice room but no view. My room was faced very close to another room window. ”
lkbonheyo, 26 Apr 2017 | Read review
“Room was amazing”
lamontb535, 26 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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