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Residencial El Robledal La Uruca, San Jose 458-1150 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$92
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US$131
US$91
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US$131
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Full view
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo San Jose
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#18 of 87 hotels in San Jose
Location
Cleanliness
Service
Value
Travellers' Choice
The Barcelo San Jose hotel (belonging to the Barcelo Hotel Group and formerly the Barcelo San Jose Palacio) is located in a quiet residential area of Uruca, just 8 miles from Juan Santamaria International Airport and 3 miles from the center of San Jose, the capital of Costa Rica. Well connected to the main business, shopping and leisure areas, such as the National Stadium. This emblematic urban hotel boasts great prestige and tradition in the country. The 254 rooms—renovated in 2016—are fully equipped with all of the necessary features to enjoy a perfect stay, whether for work or pleasure. The hotel offers free parking and gym for all guests, as well as an outdoor pool and lush gardens. The hotel houses 3 restaurants and a bar where you can enjoy a wide culinary selection and an extensive cocktail menu with live music.
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Room & Suite (517)517
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Free airport transportation
Conference facilities
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Free shuttle or taxi services
Airport transportation
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
40Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
Residencial El Robledal La Uruca, San Jose 458-1150 Costa Rica
Getting there
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2,495Reviews66Q+A100Room tips
Reviews
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Popular mentions
I booked and stayed at the Barcelo for two nights through Hotel Tonight. The service of the staff (front desk, I had with two different) shouldn't even be called service. No help with rebooking, offering way more expensive rates, knowing I couldn't get the cheaper rate after 12am anymore. Asked for laundry of my cloth and they charged $75,00 without blinking (did this in many other hotels worldwide, never got ripped off anywhere else). TV: pre SD - like the rooms: 90's or earlier. Restaurants charge US or EUR prices, with a tenth of the quality. Since this is a chain hotel - Barcelo should be embarrassed to call this their hotel in the capital... Way too expensive for this house - More chains are around: SAS, aloft, DoubleTree, Marriot Hacienda - etc. Choose wisely!!!
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Date of stay: February 2021
Value
Cleanliness
Service
Room Tip: different Hotel
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Helpful
Response from Channel Manager, Propietario at Barcelo San Jose
Responded 6 days ago
Dear Guest: Thank you for choosing our Barceló San Jose for your stay, we are sorry to read that you are not totally satisfied with the experience. We have taken good note of his comment about the service offered during your stay and we extend our sincere apologies if this time you have not felt properly attended to. Do not doubt that your comments will be studied to avoid this type of impressions on our clients in the future. On the other hand, we will review our security videos at the time of your check out to make sure of the commented situation; we are pleased to offer you a special treatment for the next time you visit us, you can contact our general manager directly to get this benefit. Once again, thank you for your visit and constructive criticism, we hope to have the opportunity to regain your trust in the next time. Barceló San José
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Tip: Find Cheap Hotels at HotelBully.Com wrote a review Aug 2020
Las Vegas, Nevada66 contributions73 helpful votes
Hotel's Favourite
Beautiful property with nice, spacious rooms at a pretty affordable price. The hotel has a nice pool area with an outdoor restaurant beside it. There were two or three more restaurants inside the hotel, a bar and a nice gift shop. Big breakfast buffet that was included in the price of the room. The service was great - the phone in my room did not work (I wanted to order room service) and they fixed it within 30 minutes, on Christmas Day. Free airport shuttle.
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Date of stay: August 2020
3 Helpful votes
Helpful
Response from Channel Manager, Propietario at Barcelo San Jose
Responded 12 Nov 2020
Dear Guest: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Carlos Ruiz. Director
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Great view and happy, professional staff, especially Marcia in the Anfora restaurant! The cleaning is wonderful and constant. Which is VERY reassuring! The pool area and the garden is quite nice, well kept. However, we were disappointed there was NO buffet and our room décor was very outdated. The hotel has a view but its not walker friendly.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Channel Manager, Propietario at Barcelo San Jose
Responded 1 week ago
Dear Guest: In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards,
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I have stayed here every time I visit Costa Rica, usually 2X per year. As a single female traveler I find this hotel to be safe & secure. The rooms are comfortable, wifi is good, free breakfast buffet has a lot of choices, excellent free airport transportation. The gym facilities and pool are very nice. They have some lovely walking trails with beautiful fauna. My only negative, is that the outdoor bar/restaurant is hit or miss depending on the cook. Check-in can sometimes be problematic. First time they couldn’t find my reservation. Last time I had to wait for my room for 90minutes. In general I find this hotel to suit my needs and will continue to stay here during my travels to Costa Rica.
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Date of stay: March 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Channel Manager, Propietario at Barcelo San Jose
Responded 12 Nov 2020
Dear Guest: We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San José hotel with us and Tripadvisor readers. Best Regards. Carlos Ruiz. Director
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This is very much a busy come and go, short stay city hotel. My room was comfortable and had everything I needed. Restaurant and lifts were busy, especially at breakfast. It was a bit of an oasis with nice pool area and well stocked gardens, surrounded by busy highways. I started and ended my holiday here. More than adequate.
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Date of stay: January 2020
Location
Cleanliness
Service
2 Helpful votes
Helpful
Response from Channel M, Director de Relaciones Públicas at Barcelo San Jose
Responded 16 Apr 2020
Dear Guest: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards, Carlos Ruiz. Director
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PRICE RANGE
US$76 - US$138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo san jose palacio hotel san jose, san jose barcelo, barcelo palacio hotel costa rica
FORMERLY KNOWN AS
Barcelo San Jose Palacio
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
254
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Claim Your Listing Frequently Asked Questions about Barcelo San Jose
Which popular attractions are close to Barcelo San Jose?
Nearby attractions include Parque La Sabana (0.9 km), Estadio Nacional (1.0 km), and El Tablao Flamenco (0.7 km).
What are some of the property amenities at Barcelo San Jose?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Barcelo San Jose?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo San Jose?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Barcelo San Jose?
Conveniently located restaurants include Park Cafe, Furca, and L'Olivo.
Are there opportunities to exercise at Barcelo San Jose?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barcelo San Jose have an airport shuttle?
Yes, Barcelo San Jose offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barcelo San Jose?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo San Jose offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Barcelo San Jose?
The staff speaks multiple languages, including English and Spanish.