We spend our last four night in Costa Rica in San Jose at the Gran Hotel Costa Rica. There is nothing I can say about it that is negative. The staff, from the Valet that greets you at the front door, to the receptionists, to the waiters, to the bar tenders, to house keeping ... every one was extremely professional, very friendly and always ready to help with accurate information and good advise. The rooms are very comfortable and the hotel follows Very thorough COVID protocols to protect you and the staff. Lastly, i found the cost of the rooms to be very fair ... I paid more for inferior hotels during our stay here. We eill stay here any time we come to Costa Rica. Thank You Gran Hotel Costa Rica Curio Collection by Hilton for a wonderful stay.
My daughter and I traveled to Costa Rica for Christmas 2020, as the country recently reopened to foreign tourists with appropriate COVID-19 protocols. As we planned our trip, it became apparent that San José is the most convenient starting point when traveling to outlying attractions. As a long-time Hilton customer, I was intrigued by this hotel, and booked our stay there. The hotel is in a historic building, and parts reflect that history (loved the floor tile on the fifth floor), but the rooms were modern, and the hotel had all modern conveniences. hand sanitizer dispensers were everywhere in public areas. The hotel staff was all friendly, and always went above and beyond to be helpful. One example - my daughter is vegan, and there were not many hot food options on the breakfast buffet for her (hello gallo pinto). Each day, one of the servers went back to the kitchen to bring out vegan options for her. Two things to note: 1 - the bathroom area is not entirely separate from the room, and the enclosures are frosted glass. Anyone using the shower or the toilet can be seen from the sleeping area, as mirrors cover the wall across from the beds. 2 - there was no option to reuse towels for more than one day. I appreciate fresh towels, but would like the option to reduce by just a little our impact on the environment in such a beautiful country. I would definitely stay here again.…
This is the place to stay in San Jose. Beautiful building, amazing staff, and comfortable rooms. Great soundproofing throughout. The beds are really good. There is a beautiful restaurant/bar area on the 5th floor if you do not feel like leaving the hotel. Excellent coffee at the theater across the street.
Modern and spacious rooms with a view of the Treatro Nacional. Amazing breakfast and restaurant on the fifth floor! Great place for pictures, it’s decorated incredibly. Staff super friendly and helpful.
COVID-19 was not an issue at all, we felt safe at every time. They are complying with all the protocols of the Ministry of Health. Best place to stay in San José with the best location. We celebrated our anniversary and we will not forget this stay. The staff is very friendly, you can find any store around, the restaurant has excellent food. The room is very large and extremely comfortable. We will stay again.
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