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Best Western Plus San Jose

Booking.comUS$105*
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#23 of 84 Hotels in San Jose
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$125*
US$105*
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US$115*
US$123*
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Best Western Plus San Jose
Best Western Plus San Jose
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677 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Arkansas
Reviewed 4 days ago NEWvia mobile

We only stayed at this hotel one night but found the accommodations to be more than adequate. The facility was clean and the staff very friendly. The swimming pool and hot tub was beautiful. There is a small casino on site. The restaurant "Sangria" offered good food. The service on the other hand was not so good! Once the order...

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Helpful?
Thank marter101
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear marter101, thank you for sharing your review about your stay with us. We are delighted to learn that our our hotel was above your expectations because nothing makes us happier than seeing our guests' totally satisfied with our accommodations and services. We are also very happy that you like the pool and all the landscaping surrounding it since we...

Anna, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017 via mobile

I have used this hotel for several years for my group tours to Costa Rica. It's very clean, always accommodating and easy to get a large bus in and out! My students also love the Denny's! 😉It is always a hit with my students!

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Helpful?
1Thank smkrotz
About Hotel's Favourite Review
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear smkrotz, thanks for sharing your awesome comments. We are more than thrilled and very proud to learn that you are part of our extended global family since you have stayed with us for several years. We are delighted that you always find our hotel to be just right and very convenient for your needs because nothing is more important...

Vancouver, Canada
Reviewed 1 week ago

We decided to stay here for one night before we flew home because it was closer to the airport and the pictures of the pool looked good. Check in was easy and we were allowed to check in early since our room was ready. Unfortunately, our room was one of the outside facing rooms so our view was looking into...

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Helpful?
Thank Eldon-Vancouver
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear Eldon-Vancouver, thank you so much for sharing your very detailed comments about your stay with us. We are totally committed in making our guests have a very pleasant hotel experience, surrounding them with comfortable accommodations, beautiful landscaping, excellent services (like our complimentary breakfast options and our computer room among others) and with a very convenient location (we are 15...

A TripAdvisor Member
Panama City, Florida
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Love the jakuzzi and the swimming pool. Ideal to combine business with leisure. I have traveled in more than 50 countries in my life. ANDREY is the most amazing Front Desk leader i have ever met. Very customer oriented. He even remember the strange names of customers all over the world. ANDREY is a naturally gifted talent that i had...

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Helpful?
Thank A TripAdvisor Member
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear A TripAdvisor Member, thank you so much for posting your amazing comments. We are delighted that your stay was such a success since you felt very comfortable and totally satisfied the entire time you stayed with us which is exactly what we always strive for. We are very proud our having Andrey as part of our staff because he...

Las Cruces, New Mexico
Reviewed 3 weeks ago

Arriving in our room found it a mess. Beds were not changed and dirty towels were still in the bath tub. They were first just going to change the sheets and get clean towels until I said that we needed a different room. We got another room - it had been cleaned but smelled stale. Oh well, a place to...

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Helpful?
Thank Marilyn K
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear Marilyn K, thank you for sharing your comments regarding your stay with us. We are truly sorry about what happened with the room you were assigned, please accept our most sincere apologies for the inconvenience; luckily, your were changed immediately to another room because nothing is more important to us than our guests' comfort, satisfaction and well being. We...

Reviewed 13 April 2017

My fiancé and I stayed here before heading to La Fortuna and Jaco Beach. Pretty decent hotel nothing spectacular. The rooms were clean. There was a nice outdoor pool. The staff was very friendly. Great hotel for the price.

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Helpful?
Thank Toni C
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear Toni C, thank you for sharing your superb comments about your stay with us. We are delighted that both, you and your fiance felt so comfortable and were totally satisfied with our accommodations and services. Our utmost desire is and will alway be our guests comfort and satisfaction so it is very rewarding knowing that we did achieve our...

Reviewed 8 April 2017 via mobile

Been coming to San Jose for 17 years and over the last five years the crew here has been the best yet! In particular paula and Andre at the front desk and Norma in reservations do such a great job, always courteous and friendly. The only thing that would make this location better would be a heated swimming pool and...

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Helpful?
1Thank tony m
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear tony m, thank you so much for posting your superb review about our hotel. We are totally elated that you have stayed with us for so many years, making you a very dear member of our extended global family and showing us just how much you like staying with us. We thrive on our guests' complete comfort and satisfaction...

Atlanta, Georgia
Reviewed 6 April 2017

Decent Hotel near the highway, just a little outside of downtown. Has a small casino and a Denny's if you get the craving for gringo food. Hotel was basically a standard room, and importantly, it is clean

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Helpful?
Thank Benchwarmers
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear Benchwarmers, thanks for sharing your terrific comments about your stay with us. We are very glad to learn that you had such a pleasant and comfortable stay, finding our accommodations comfortable and very clean and our location so convenient (we are about 15 minutes away from the airport and 10 minutes from downtown and from the country's best commercial...

Richmond Hill, Canada
Reviewed 29 March 2017

We stayed one night before heading out to the Caribbean coast. It took a while for the shuttle to arrive. We had booked using Ecoterra Costa Rica and we're told that the driver would be waiting for us with a sign with our names on it on each we passed through customs. We were out by 8:30 PM and waited...

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Helpful?
Thank yellowbuggie
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear yellowbuggie, thank you so much for sharing your comments about your stay in our hotel. It is extremely important to us to ensure that all our guests have a very pleasant and comfortable hotel experience so we please ask you to accept our apologies for the time you waited for the shuttle and for not having send a staff...

Reviewed 29 March 2017 via mobile

Good hotel, rooms with standard internal area and on my case, view to swimming pool and internal area of the hotel. Old stile furnitures as Best Western characteristics. There no restaurant at hotel so you can choose to take your meal in one of 3 restaurants available at common area.

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Helpful?
Thank Thiago N
Marjorie E, Guest Relations Manager at Best Western Plus San Jose, responded to this review

Dear Thiago N, thank you for posting your comments about your stay with us. It makes us very happy that you liked our hotel so much and that your stay was a pleasant hotel experience because we are truly committed to our guests' comfort, satisfaction and well being. We are very sorry that you found that our furniture was not...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about Best Western Plus San Jose

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica (Formerly Best Western Plus Irazu Hotel & Casino)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: €71 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Plus San Jose 3.5*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
Best Western Plus San Jose Costa Rica
Hotel Style:
#3 Spa Hotel in San Jose
#5 Casino Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus San Jose staff and other travellers.
20 questions
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Questions? Get answers from Best Western Plus San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the pool for a nicer view from balcony”
Eldon-Vancouver, 18 May 2017 | Read review
“Inner rooms have less noise”
442marilynk, 4 May 2017 | Read review
“My room was reasonable quiet, comsidering that my flow was filled with some high schoolers during part of my stay”
912ernestt, 26 Mar 2017 | Read review
“Room closer to the lobby had better WiFi signal”
  • Room
  • on the balcony
TRUETRAVELGURU, 23 Mar 2017 | Read review
“second floor best, only two elevators,one was often out. No fire exit at hall's end, so trapped if staying in room 251.”
riecke, 22 Mar 2017 | Read review
5 of 5
Booking.com
US$105* /night
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Hotels.comUS$115
Hotwire.comUS$123
HotelQuicklyUS$125
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*Disclaimer
Prices are for 1 room, 2 adults
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