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AC Hotel San Jose Escazu

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Avenida Escazu Complex Prospero Fernandez Highway, Escazu 10201 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (34)
Dining (34)
Room & Suite (18)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 19/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel San Jose Escazu
Updated 19/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 12 hotels in Escazu
Location
Cleanliness
Service
Value
Travellers' Choice
AC Hotel by Marriott San Jose Escazu sits in the West side of San Jose, Costa Rica, in Escazu, where the rustic meets the modern soul of Costa Rica. Conveniently located halfway to Juan Santamaria International Airport. You will be surrounded by dozens of trendy shopping venues and local attractions thanks to our closeness to Avenida Escazu Shopping Center, one of the most prestigious areas of the city where you can experience the most cosmopolitan avenue with the best restaurants, services and entertainment. Whether you spend the day working or exploring, you can unwind in spacious accommodations boasting plush bedding and modern amenities. Wake up to a delectable breakfast at AC Kitchen, known for its flavorful European-inspired cuisine. In-between meetings and adventures, get energized in our Fitness Center or simply relax in our chic lobby with free Wi-Fi and plenty of space to socialize with friends or colleagues.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Restaurant
Breakfast available
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Room types
Non-smoking rooms
Good to know
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43Reviews2Q+A6Room tips
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Popular mentions
Ronny_CRI wrote a review Jan 2021
Province of Cartago, Costa Rica112 contributions171 helpful votes
After reopening in Jan 2021 they have implemented an activities agenda at the AC Lounge which includes Djs, fashion shows, yoga classes amongst others. This hotel remains as a relative new one which is great as you will feel it very clean, fresh and modern -the Suites are quite nice-! Customer service provided by RAQUEL, ROSA, JASSON, GERALD, JOSE, ERLYN, FANNY, DANI, ELIZA & SEILYN during my stay has been OUTSTANDING meaning that if you stay here or visit the Lounge there are very high chances that your experience will be unique and great and will make you want to return or continue extending your stay (as it’s been my case). COVID Safety-wise: Housekeeping team does an outstanding job to keep all sparking clean and follow all guidance as per the protocols require it. During my stay I even got to meet the management who have been very welcoming and approachable - definitely for me that also makes a difference when I decide for a hotel. Lastly, as a loyal customer of Marriott for many years and having been at many hotels around the globe I highly recommend this hotel.
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Date of stay: January 2021Trip type: Travelled with friends
3 Helpful votes
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Jumbo888 wrote a review Feb 2020
75 contributions38 helpful votes
This hotel is a bit far from San Jose city center. The lobby is actually above ground level and can be confusing to find. There are many restaurants nearby within walking distance and several shops. The hotel is only about 2 years old and is very modern looking. Rooms are spacious, modern and clean. There is a small grocery store in the same building which is nice. The staff is friendly and helpful. Not all the staff speak english but usually someone does so not a problem. Breakfast is good but the offering is not very broad. Would highly recommend if you do not want to stay in San Jose.
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Date of stay: February 2020
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bpritts wrote a review Feb 2020
Ann Arbor,Michigan USA92 contributions33 helpful votes
Note that as a long time Marriott customer with Platinum status I have both much experience and a favorable bias towards Marriott. We stayed for 3 days on a combined business and family vacation trip. This was our first visit to Costa Rica (and obviously to this hotel!) All I can say is that our service experience was among the best I've ever seen from any hotel, anywhere. My theory is that this hotel represents the best of Marriott customer service combined with the best of Costa Rican friendly culture. Many of the staff we interacted with - particularly front desk, restaurant and bar - made the effort to learn our names and looked out for us personally throughout the stay. As I write this I realize that I should have done the same, so as to recognize them personally! From the moment we checked in until the time we left, they made sure that we were comfortable. Because my wife uses a mobility scooter, we occasionally need extra help which was readily offered. One caution regarding access to the property: the street layout is confusing. The only way to enter the place by car is to approach on CR highway 27 from the west, then carefully navigate through the shopping complex. There is a sign for the road to the hotel but it's quite small and easy to miss. We first approached the building from the east and found that the Google map was inaccurate; it showed access but was barred by a gate which presumably is used only for commercial deliveries. Would suggest that Marriott provide some guidance on the website to warn incoming guests.
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Date of stay: January 2020
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Preeti S wrote a review Jan 2020
73 contributions31 helpful votes
This is brand new hotel. Rooms and bathrooms are clean but that’s it. Very very rude and not at all helpful staff. We asked for recommendation for spa, they sent us to hair saloon and not at all willing to help. We ordered food in restaurant the server forgot to place our food then lied to us about food taking longer and asked us again what we want. The management need to train the staff. Big issue if Marriot can’t serve yo good members. This is a big disappointment.
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
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catrina p wrote a review Jan 2020
Jaco, Costa Rica143 contributions28 helpful votes
Booked three nights here as we were looking to stay outside of San José Beautiful location close to restaurants and multi plaza shopping Everything more on the pricy side in the avenida Escazú However room was clean grounds clean Gym was clean Friendly staff Cons Our room didn’t come with breakfast and supposedly was a extra charge $20usd per day No room service which is fine but you are able to go to the bar to get some food No pool not sure why I thought they had one but small open patio off the lounge that you can sit at tables No outside lounging options
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Date of stay: January 2020Trip type: Travelled as a couple
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PRICE RANGE
US$119 - US$263 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroEscazu
NUMBER OF ROOMS
122
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Frequently Asked Questions about AC Hotel San Jose Escazu
Which popular attractions are close to AC Hotel San Jose Escazu?
Nearby attractions include Avenida Escazú (0.2 km), Mercado KM0 (0.2 km), and Ximena Esquivel Jewelry (0.4 km).
What are some of the property amenities at AC Hotel San Jose Escazu?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at AC Hotel San Jose Escazu?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at AC Hotel San Jose Escazu?
Yes, free parking is available to guests.
What are some restaurants close to AC Hotel San Jose Escazu?
Conveniently located restaurants include La Divina Comida, Porto 8, and Bulali.
Are there opportunities to exercise at AC Hotel San Jose Escazu?
Yes, guests have access to a fitness centre during their stay.
Does AC Hotel San Jose Escazu have an airport shuttle?
Yes, AC Hotel San Jose Escazu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AC Hotel San Jose Escazu?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at AC Hotel San Jose Escazu?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to AC Hotel San Jose Escazu?
Many travellers enjoy visiting Teatro Nacional Costa Rica (7.1 km) and Chepeteando/ San José a pie (7.0 km).
Is AC Hotel San Jose Escazu accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.