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BEST WESTERN Kamuk Hotel & Casino

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BEST WESTERN Kamuk Hotel & Casino
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281 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Houston, Texas
Reviewed 5 days ago NEW

stay away from this hotel. my sister and i booked 2 rooms here. we originally booked both rooms for 4 nights and later changed reservation to 1 night within guidelines of cancellation and change reservation times printed on website! i even have best western e-mail confirming change of reservation to 1 night. upon check in, the night duty manager still...

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Helpful?
Thank tina s
Reviewed 1 week ago

We stayed here on our way through to another area of Costa Rica as it was a great location. It was a very nice hotel- a great outdoor pool area- a common lounge area near the front desk and the rooms are very typical of the Best Western- ours was nothing fancy. We did have a gorgeous view of the...

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Helpful?
Thank Debbie F
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

There is nothing better to start our day than reading your opinion Debbie Thanks so much for making our day much better. Your comments are share with all our staff so everyone get the feeling of their job is important and we make people happy. We look forward to welcome you again soon

Madrid, Spain
Reviewed 1 week ago

I arrived at 15:45 the check in is at 15:00 and the room was not ready, I have to wait for the room. The parking is in the block in front of the hotel, I have to open the garage large door, the parking is super small so I have to leave the car in the entrace. At night because...

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Helpful?
Thank robalrr
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

We appreciate your opinion and apologizes for the inconvenience you have during your recent stay. I have share your opinion with the housekeeping supervisor and ask her why the room was not ready on time and she explain that we have a big group leaving the hotel and that means to many rooms to clean at the same time, of...

Guatemala
Reviewed 3 weeks ago

Maybe the best hotel in town, but with some issues: first, the noise... outside the hotel is a place where locals gather, and, really make noise... Second, the quality of wifi in my room was really poor... imposible to connect ... I was located in a room in the front of the hotel. I had to left my room and...

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Helpful?
Thank Peruguayo
HotelKamuk, Director de Relaciones Públicas at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Thanks for your review One of the reasons we are considered the best hotel in town is our perfect location and our views as the hotel is right in front of the main entrance to the city and the malecon. The noise from the street and locals gathering is an issue we have face since our opening and we had...

Seattle, Washington
Reviewed 3 weeks ago

Great hotel, but the noise is nothing to laugh about when you are sleeping. Outside of that it is a wonderful hotel with a great restaurant with great views of the Pacific Ocean. It is centrally located.

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Helpful?
Thank jreese5384
HotelKamuk, Director de Relaciones Públicas at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Thank you for your review and for stay with us Noise is nothing to laugh agree, we are truly sorry for the inconvenience. Our hotel is centrally located in the heart of Quepos downtown and is the only place with ocean view in front of the breakwater called El Malecon. Lot of locals and tourism walk around this area all...

Montreal, Canada
Reviewed 19 March 2017

Excellent stay. Helpful staff. Well-located for touring Manuel Antonio NP, but less expensive than staying close to the Park. Lots of restaurants and other conveniences in Quepos. Other tours are also available.

Review collected in partnership with Best Western
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Helpful?
Thank johnmichaelk198
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Thanks so much for the time you took to make this opinion. We are happy to know you like our hotel and that you founded less expensive than others. We appreciate your visit and look forward to another soon

Reviewed 19 March 2017 via mobile

Stayed for just one night with my family. We celebrated my mom's 65 birthday with an afternoon catamaran departing from the Marina Pez Vela and decided to stay in this hotel. They have confortable rooms, nice spacious bathrooms and a small balcony. My mom received a fruit basket with a card and balloons in her room on our arrival. Very...

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Helpful?
Thank Shawntell80
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Thanks for your nice review Your mom is adorable and she deserves more than what we give her. Thanks for recommend our hotel and Mira Olas Restaurant We look forward to another visit soon

Minneapolis, Minnesota
Reviewed 14 March 2017

Most memorable vacations begin and end with wonderful people and here the Kamuk shines. Raquel at the front desk is delightful and always a pleasure to deal with whether simply calling for a cab or recommending a local shop or restaurant. The 3rd floor restaurant staff of Oscarre, Leo, and Monica were also fabulous. They took excellent care of us...

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Helpful?
Thank SherpaS2
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

We are more than happy to read your review. You make our day as we share your opinion with all our staff and give some incentives to the employees mentioned. It is a real pleasure to serve our guest, every little detail is cover by our staff as we want all guest to leave happy like you and recommend us...

Selkirk, Canada
Reviewed 13 March 2017

Staff are really good and security at night keep things safer. Standard rooms are small but good bed. Pool is lovely. The breakfast is amazing. Well kept hotel with extra care taken with flowers, plants. Very clean and painted with artistic/local colour. Locked parking is available 1/2 block away from hotel, difficult to find in the dark. Open air hallways...

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Helpful?
Thank Sheila K
HotelKamuk, Director de Relaciones con Clientes at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Thanks so much for this great review Our security guard stay outside watching the cars of some guest who prefer to leave the car in front of the hotel to avoid the 1/2 block walking from the locked parking we have available. We give a map with directions to drive to the parking lot in reception and explain how to...

Oslo, Norway
Reviewed 5 March 2017

Hotel is located in the middle of the city. A LOT OF NOISE, ALL THE DAY AND WHOLE NIGHT. Rooms are very old. Old furniture. Very little pool. Breakfast is minimal and not good. Staff not so helpfull. It is mustly like a guesthouse than a hotel.

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Thank Fershtet
HotelKamuk, Gerente at BEST WESTERN Kamuk Hotel & Casino, responded to this review

Quepos is a very small town only 5 blocks and sometimes can get very noisy, we know that, specially on weekends, the hotel is located in the most important and busy area where tourism from all over the world are buying souvenirs and having fun in the bars and restaurants. We are very sorry for this inconvenience. The entire hotel...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
BEST WESTERN Kamuk Hotel & Casino is the only full service hotel in Quepos. Located just a few steps from the Quepos Marina our 44 comfortable rooms are divided in 3 diferent categories: Standar, Superior and Primium, they all have air-conditioned, hot water, cable TV, free WI-FI Internet and most with balconies as well some of the rooms have ocean view. The Restaurant & Bar "Mira Olas" is open for breakfast from 6-9am every day to serve complimentary breakfast to our guests including the typical Costa Rican gallo pinto with fried or scramble eggs. We also have a casino on premises for those who enjoy gaming, conference room for 50 people and the outdoor pool for our guests who prefer to relax in the sun. ... more   less 

Additional Information about BEST WESTERN Kamuk Hotel & Casino

Address: Central Ave | PO Box 18-6350, Quepos 6350, Costa Rica
Region: Costa Rica > Province of Puntarenas > Quepos
Price Range: €55 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Kamuk Hotel & Casino 3*
Number of rooms: 44
Reservation Options:
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Also Known As:
BEST WESTERN Kamuk Hotel & Casino Costa Rica/Quepos
Best Western Quepos
Quepos Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kamuk Hotel & Casino staff and other travellers.
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Questions? Get answers from BEST WESTERN Kamuk Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for peace... try to be the higher and farthest from the fronting.”
Peruguayo, 6 Apr 2017 | Read review
“If you need quiet to sleep chose a room by the pool or away from the street.”
SherpaS2, 14 Mar 2017 | Read review
“Some rooms over look a beautiful pool area.”
351sheilak, 13 Mar 2017 | Read review
“There was street noise for our room's location - but again - we wanted a "downtown" Quepos room. It was great!”
rferrells, 20 Feb 2017 | Read review
“Get the corner table for best view of the sunset.”
tunamate, 30 Jan 2017 | Read review
5 of 5