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Hotel Balcon del Mar

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Hotel Balcon del Mar
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195 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Reviewed 4 days ago NEW

I liked this hotel a lot. Great customer service and the Perubian food at the restaurant is just awesome. We stayed for a week and pretty much did not have to go anywhere else to eat since there was great variety of dishes and the food was always great.

Thank Allan P
Munich, Germany
Reviewed 3 weeks ago

We only spent 1 night in Jaco, really we did not plan to stop since we were on the way to Manuel Antonio. We had heard Jaco was is a bit of a surfing and party town so normally we are not fond of such locations. However, Balcon del Mar has a pleasant surprise, indeed Jaco as a whole was...

Thank vogelreisengmbh
Heredia, Costa Rica
Reviewed 4 weeks ago

We have stayed at this hotel yearly for the past 5 years. The location is excellent and property has potential, BUT; absolutely no maintenance exists, installations are in need of repair. We stayed in Suite 6, half of the ceiling is collapsing and ready to fall in, no elevator. We booked online with AMEX and had an issue at checkin,...

Thank kr19952017
Paris, France
Reviewed 30 December 2016 via mobile

Terrible experience !! We had the best suite. No wi-fi in the room, safe broken, no hot water, the first day, no water AT ALL !! The staff not helpful at all. A guy bothering you, desperately trying to sell you time share in the hotel. Asked several times to speak to the manager. The guy never show up. Very...

Thank Fabiortizgoico
Reviewed 30 December 2016 via mobile

We booked this hotel for one night on our way north along the coast back to San Jose. Have to say some of my impression was the fact that we did not like Jaco, it was over developed and too touristy. We sprung for the suite because we wanted a king bed and oven view. Those both delivered as expected....

Thank Emily N
Toronto, Canada
Reviewed 7 December 2016

No elevators, No glasses in the room to drink water. On asking for glasses, was told to go to the restaurant and ask for it. Its a shame. Booked for 2 nights, Paid US $115/- a night and not even a bottle of water in the room. No drinking glasses. tasteless basic room and washrooms. Breakfast was below average. Not...

Jacksonville Beach, Florida
Reviewed 4 December 2016

Needed a quick place to stay while taking a reprieve from doing business in San Jose. Booked, but didn't expect much. At first, it seemed nice. Then, I noticed the refrigerator that was rusted out and didn't work. The water that never seemed to come. The pool with scunge floating at the top. The floors that turned my feet black...

Thank ED4664
Tampa, Florida
Reviewed 10 November 2016 via mobile

The pool area is beautiful, the rooms need to be updated, including shower and a green toilet, the balcony door didn't lock, and it smelled like a mildew. We booked a room there but we didn't feel safe and comfortable, so we left. The place has a potential.

Thank Lisa K
Jaco, Costa Rica
Reviewed 9 September 2016

I always had a great experience at this Hotel & Restaurant, and I enjoy the very friendly community of people working there. They will always run or do anything to make you feel comfortable plus i appreciate Paulo and don Horacio for continued outstanding service. The ample conference room upstairs fantastic for events and meetings.

Thank JohnnyJacoBeach
So. Calcation not found.
Reviewed 26 August 2016 via mobile

This place is clean. Personel is attentive. The pictures online dont do it justice. The pool is simple and nice. The rooms can use some updating. However, breakfast is included. I'd give the food a 3.75 ;). There is two nice affordable, family friendly and affordable next to the hotel (to the right facing the beach). My elderly parents and...


77 photos of this hotel

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All Traveller Photos (77)
Hotel & Grounds (23)
View from Room (5)
Pool/Beach Area (8)
Room/Suite (8)
Bathroom (1)
Dining (3)
Other (29)


  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Balcon del Mar

Address: Bohio Street, Jaco, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Price Range: €82 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Balcon del Mar 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Balcon Del Mar Jaco
Balcon Del Mar Hotel
Hotel Balcon Del Mar Costa Rica/Jaco
Hotel Style:
#1 Business Hotel in Jaco
#10 Spa Hotel in Jaco
#16 On the Beach Hotel in Jaco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Balcon del Mar staff and other travellers.
3 questions
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Questions? Get answers from Hotel Balcon del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wont stay there ever again. not worth it.”
gulshanss, 7 Dec 2016 | Read review
“Wifi works nowhere... don't even try.”
ED4664, 4 Dec 2016 | Read review
“chose rooms 2nd floor and above for the view”
jacampos00, 28 Jul 2016 | Read review
“Stay away from the first floor.”
cgrooms81, 5 Jan 2016 | Read review
“Room 207 had a great view and just a few steps downstairs to the pool.”
  • view from room 207 Balcony
theblueox, 8 Nov 2015 | Read review
5 of 5