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This place hasn't been renovated since the 70's, probably. Everything looks old and neglected. The elevator looks about to fall apart and the hallways are just gross.
Also, there's barely any plugs in the room and being in 2014, as a family, you obviously need...More
2 Thank Paulina M
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 29 April 2014
Dear Paulina M, thank you so much for posting your comments.
We are very sorry to learn that your stay with us was not what you had expected. We are a hotel whose biggest desire is to provide our guests with the moost comfortable accommodations...More
We stayed with a large group and booked a king bed with an ocean view. We checked in and were taken to our room on the third floor. There were no elevators so the bellman had to take our luggage up. Our room was a...More
2 Thank Chicagogirl537
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 22 April 2014
Dear Chicagogirl537, thank you for taking the time to write and share your review.
It really makes us very happy to learn how much you enjoyed staying with us and how clean and comfortable you found our hotel, with all the great services we offer,...More
The hotel staff was friendly and helpful. The food was good with lots of variety. The food alone was a great value as I had 5 people to feed. The all inclusive also includes the bar. You can even book your tours and pay the...More
1 Thank Rebecca M
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 7 April 2014
Dear Rebecca M, we really appreciate your delightful review.
It makes us very proud to learn that you liked everything about our hotel, its great location (being right infront of the beach and only a couple of blocks from the town of Jacó, that you...More
This hotel awful. For the area, it is expensive, especially for the quality.
To begin, they CHARGE to use the room safe. Some story about the safes being contracted out. You can put your stuff in a safe deposit box at the desk, but who...More
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 11 March 2014
Dear Ricanfield7, our guests´ comments are very important for us because we use them as feedback to know of how they perceive our hotel, the staff and the services we provide. Sometimes the guests´ reviews also offer advise on how we can improve for their...More
At first, I was apprehensive to stay at this hotel after reading the reviews about the monotony of the food options and the hotel conditions. But after staying at the Best Western in Jaco for six days, I have very few complaints. There is one...More
Response from Marjorie E, Public Relations Manager at Best Western Jaco Beach All Inclusive ResortResponded 4 March 2014
Dear robz32x, that you for sharing such wonderful comments, we really appreciate them. It is very rewarding for us that your stay was not only comfortable but also very fun and that you found our location so convenient, being not only a couple of blocks...More
Response from pagmeister | Reviewed this property |
They do have various recreational equipment at the resort, however, just a short way up the beach towards downtown there are numerous rental outlets for all water sports, etc. - including jet skis, surf boards.....