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Very bad customer service...these people need to understand that the customer is king and not themselves...staff were not engaged with the customers at all...the check-in was unnecessarly rushed, they could not be bothered to refresh the wifi citing 'we are in the jungle' as an...More
I stayed here for 2 nights a few weeks ago. The staff were very friendly and the whole hostel had a relaxed feeling. The pool was small but a lifesaver during the hot day. The kitchen was spacious which I appritiated :)
Althogh I liked...More
Best reason to stay here is the location because it is next to the bus station. Cold showers and 1 bathroom per gender. Definitely an older hostel but adequate if you are trying to spend as little as possible.More
Thank Erica G
Response from luciano_barrios, Propietario at Hostel Hakuna MatataResponded 31 July 2017
Thank you very much for your opinion ... Sorry but the hot shower theme always depends on the number of people taking the shower at the same time.
I correct your opinion in saying that we have 6 bathrooms and 6 showers.
Greetings and thank...More
Positives: great location right beside the bus station and close to beautiful national park. Good price. Free coffee. Nice pool
Negatives: We found the main staff member to be openly extremely rude towards us and unhelpful.More
Thank Pippa T
Response from luciano_barrios, Propietario at Hostel Hakuna MatataResponded 26 June 2017
Thank you very much for your opinion ... We continue working to give the best service.
About the pool if the staff of the Hostel told you something will be because they were breaking some basic rules that the pool has.
Remember that there are...More
The place overall was great. The first thing that caught my eye was the "Pace" (Peace in Italian) banner hanging from the second floor, it was just awesome to see that there keeping an eye on the court. The rooms were well priced in my...More
Thank Jairo H
Response from cinzia b, Proprietario at Hostel Hakuna MatataResponded 26 March 2017
Thanks for your beatifull review. We are happy that you have found it here with us!
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Free High Speed Internet ( WiFi )
Things to do
US$25 - US$33 (Based on Average Rates for a Standard Room)
Number of rooms
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