Puerta del Sol Hotel
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Ciudad Cariari Los Arcos, Rotonda No.1, No.17, Heredia 40101 Costa Rica
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About
#4 of 7 hotels in Heredia
Location
Cleanliness
Service
Value
Puerta del Sol is located in the prestigious hotel zone in Ciudad Cariari. Just 5 kilometers from Juan Santamaria International Airport and 7 kilometers from the city of San Jose. In our hotel you will have the opportunity to delight in a charming atmosphere. We have 22 comfortable rooms available ranging from doubles, triples and quadruples. All rooms are equipped with air conditioning, private bathroom with hot water, safe, mini refrigerator, cable TV, free wireless internet access and telephone with international calls. In addition, our hotel has a swimming pool for your enjoyment, access to tourist information and free private parking. * Fees are nonrefundable deals
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Golf course
Airport transportation
Ski In / Ski Out
Baggage storage
Wifi
Outdoor pool
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
Location
Full view
39Car recommended
Grade: 39 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Ciudad Cariari Los Arcos, Rotonda No.1, No.17, Heredia 40101 Costa Rica
Getting there
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72Reviews3Q+A10Room tips
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Booked last minute for a 2 night stay in San Jose. It looked okay on the website but when we got there we were nervous about checking in. After driving for 5 hours we were exhausted and decided to make the best of it. It does provide good basic accommodations and breakfast. But it backs onto a very busy highway and difficult to find at night. Google maps sent us in circles for at least 30 minutes as it is tucked into the back of a residential street. The owners are kind and helpful but you get what you pay for. Limited parking so you may have to park on the street. There is a full time security guard at the entrance to the neighborhood and it never felt unsafe.
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Date of stay: August 2019
Rooms
Location
Service
Helpful
First, there was no airport shuttle. The owners are not around, they are in their house next door. They keep the lights off in the hotel. They were unhelpful and unfriendly. The pool was too dirty to swim. There is no parking. Our room was great but nothing else about this experience was great. It was not worth the money.
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Date of stay: July 2019
Rooms
Service
Sleep Quality
Helpful
Our family of 6 stayed for one night on way to airport. We found it very adequate; welcomed at check-in by Anna Marie. Room was very adequate with 2 rooms and a bathroom. It was quiet, clean, safe and had dining closeby and a nice little grocery store where we stopped. Anna Marie recommended both. Individually-cooked breakfast next morning of eggs, sausage, toast, fruit, juice and coffee. Very good. Anna Marie's husband (didn't get name) checked us out and was very friendly and said he hoped we'd return to our new Costa Rican home. They had a TripAdvisor sticker on their window. Mine are all gone but I would have definitely given them one if they didn't have one. A nice find which met our needs.
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Date of stay: June 2019Trip type: Travelled with family
Rooms
Cleanliness
Service
Room Tip: Bottom floor, corner suite and away from lobby area.
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Helpful
I can't begin to describe how horrible my experience was. First there is NO shuttle to and from the airport! The owner berated me for speaking spanish. My bed had ants in it, mice running all over the courtyard which is fine if they stay outside but the windows do not have any screens on them to keep critters out. I needing only to stay one night before my tour picked me up thank goodness. I was to stay there again (prearranged) on my way back to the states but when I arrived the fron doors were locked and no one answered my knocks or calls. I had to walk in the pouring rain to find another hotel. Just the worst!!!
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Date of stay: May 2019Trip type: Travelled solo
Rooms
Location
Service
Helpful
+1
Here's why you should stay elsewhere: when we checked in after dark, there were very few lights on anywhere and hard to see where our room was outside. Once in our room, there were literally 2 dim bulbs that barely lit the room. 3 EXPOSED empty sockets in the ceiling fan light and plugged-in bedside table! When I asked the front desk if I could please have a lightbulb, I was told there was light in my room and what was the problem. I said I could easily be electrocuted reaching for the lamp in an unfamiliar room. Begrudgingly, instead of just giving me a bulb, the elder proprietor marched down to my room with me and proceeded to scold me for having the a/c turned on and the door open. The room was musty, I'd just gotten there. Is this how you greet guests?? Harrassment and challenges about wanting lightbulbs?! My husband demanded bulbs, and we learned they took them from our trip leaders room! She went back to her room to find her bedside lamps which had been on now had no bulbs. How embarrassing! Obviously they are penny pinchers here. If you run a hotel, are lightbulbs too much to ask? Apparently so! There were small streams of bugs running across the wall by our headboard (see photo), and if that's not bad enough- bubbling plaster, rusty toilet, dirty pool, highway noise all night, someone jumping on the floor above us, breakfast plate noise beginning at 645am outside our room. We came here with a group otherwise I would never have chosen this place and will NEVER return. For a little more money, you can have better and quieter accommodations where you won't feel itchy and scolded. We are a mature couple, not kids. Very INSULTED by the owners behavior and reprimanding! Literally everyone else we encountered in Costa Rica was charming and kind, always patient and smiling. Except here. Scowls and shrugs only. Ugh!! STAY AWAY. …
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Date of stay: February 2019Trip type: Travelled as a couple
Helpful
PRICE RANGE
US$56 - US$65 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san jose sol hotel
LOCATION
Costa RicaProvince of HerediaHeredia
NUMBER OF ROOMS
22
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Claim Your Listing Frequently Asked Questions about Puerta del Sol Hotel
What are some of the property amenities at Puerta del Sol Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Puerta del Sol Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Puerta del Sol Hotel?
Conveniently located restaurants include C Lounge - Cariari, KATTA Pub, and El Local Burger y Pizza.
Are there opportunities to exercise at Puerta del Sol Hotel?
Yes, guests have access to a pool during their stay.
Does Puerta del Sol Hotel have an airport shuttle?
Yes, Puerta del Sol Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Puerta del Sol Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Puerta del Sol Hotel?
Many travellers enjoy visiting Teatro Nacional Costa Rica (9.5 km), Ruinas de Ujarras (11.1 km), and Chepeteando/ San José a pie (9.4 km).
Is Puerta del Sol Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.