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BEST WESTERN El Sitio Hotel & Casino

Booking.comUS$77*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN El Sitio Hotel & Casino
BEST WESTERN El Sitio Hotel & Casino
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308 Reviews from our TripAdvisor Community

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Showing 209: English reviews
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Santa Monica, CA
Reviewed yesterday NEW

this hotel was one of the closest to the airport and it did offer a nice breakfast for free. It also has a few nice pools. It seems very crowded with locals using the pool. There is a casino attached to the hotel and there was music booming until about 2 am and we had to get up at 5...

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Helpful?
Thank keeks2020
Kenosha, Wisconsin
Reviewed 2 days ago NEWvia mobile

We only stayed for one night but I felt the room was clean. There was a nice pool area and the breakfast that was included was excellent. Cute outside bar area by the pool. Front desk staff was helpful and friendly.

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Helpful?
Thank Ghet12
A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Very updated., rooms need some help ,nice pool and kids area . We were leaving early and promised breakfast boxes but when we did the check out the receptionist told us they forgot, not even apologetic. Very centrally located

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Helpful?
Thank A TripAdvisor Member
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for the problems with the breakfast boxes,we are working for a better service. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we...

Santa Fe, New Mexico
Reviewed 2 weeks ago via mobile

Surprised this hotel is still in the Best Western chain. At least several rooms nonfunctional. First one key did not work second air con did not work. One had smelly bathroom, and, believe me, we are not picky. Music from the casino pounded all night. Bed hard. Corners cut everywhere. Did look like the pool areas was nice -- especially...

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Helpful?
1Thank TravelbeeSantaFe_NM
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for the problems with the room, we are working in remodeling the rooms. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we...

Calgary, Canada
Reviewed 3 weeks ago

You can tell at one time - this was a very nice hotel. Time however has been rough on it... We arrived at noon - and our room was not ready. No problem.... We went for a four hour hike and came back - yet still not ready. It took them 30 more minutes to get the room ready. Then...

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Helpful?
1Thank Mike_from_Calgary524
Edgar O, General Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Mike, Thank you for completing the survey regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for the problems,We are in remodeling of rooms we hope to give you a better service. Your satisfaction is important to us and we will be using the feedback you gave us to implement...

Cleveland, Ohio
Reviewed 4 weeks ago

Darn I wish I could remember everyone's name! This hotel was amazing. The staff makes it the best though their breakfast every morning with Costa Rican coffee was wonderful! Top that off by looking at the Macaws in the trees in the AM. My son and I spent Christmas 2016 here. We went to La Fortuna afterward as they were...

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Helpful?
Thank jennifer m
Edgar O, General Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Jennifer, Thank you for completing the survey regarding your recent stay at our Hotel. Your comments is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Denver, Colorado
Reviewed 19 March 2017

Basic rooms with a surprisingly nice pool area near Liberia Airport. The facilities themselves aren't much to write home about (though the pool and restaurant are nicer than you might expect). Rooms can be loud, depending on where you are, and the surrounding area isn't that attractive given that it's mostly filled with American fast food franchises. That said, if...

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Helpful?
Thank sputnik1784
Edgar O, General Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our Hotel. Your comments is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

San Diego
Reviewed 10 March 2017

We stayed here on night in March as our flight from LAX-LIB arrived in the evening. We were so tired after traveling with 2 children and all any of us wanted to do was get into our room and go to sleep. The rooms are basic, which I expected, but they're borderline gross with the tp and soap dispenser (ala...

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Helpful?
Thank Pawji
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Reviewed 26 February 2017 via mobile

It's definitely not a 4 or 5 star hotel. The entrance and lobby were beautiful being open. The staff and girls at the front desk we're very helpful. The room were almost motel like. If it wasn't just me and my husband I would have been concerned with the bathroom door. It folds open and close. Also the shower head...

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Helpful?
Thank Haris S
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements that we are working on it . We are sure that...

Reviewed 22 February 2017

What a bad impression to have of our last night in A beautiful country. Paid $100 to stay here one night before flying out after a fabulous vacation in Costa Rica. The outside and the lobby are deceptive of the experience that awaited us. Indifferent staff, below average food, and the room was circa 1975. Beds were hard as concrete,...

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Helpful?
Thank Dawn R

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Best Western El Sitio Hotel & Casino offers 52 standard rooms, complete with 2 queen-size beds, air conditioning, cable tv, coffe maker, hot water showers, hair dryer, safe box and closet. Our hotel site is beautifully landscaped with jungle flora surrounding two shimmering pools... One for adults, one for children. We also have tennis courts, a gymnasium and play areas for kids. In addition, we have facilities for meetings and events with capacity for 300 guests.Located in Liberia, capital city of the Guanacaste region, Best Western El Sitio stands adjacent to the Panamerican Highway, just 30 minutes from the beautiful tropical beaches of the Pacific. Visitors have easy access to a myriad of activities including surfing, sailing, fishing and SCUBA... And close proximity (25 minutes by car) to Costa Rica s national parks with waterfalls, bike trails, capony tours and more ... more   less 

Additional Information about BEST WESTERN El Sitio Hotel & Casino

Address: 175 Mts | next to Plaza Santa Rosa, Liberia 13450, Costa Rica
Region: Costa Rica > Province of Guanacaste > Liberia
Price Range: €69 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN El Sitio Hotel & Casino 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western El Sitio Hotel And Casino
Best Western El Sitio Hotel Liberia
Best Western Liberia
Liberia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Sitio Hotel & Casino staff and other travellers.
15 questions
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San Leandro, California
over a year ago
Aquinnah, Massachusetts
Austin, Texas
11 months ago
over a year ago

See all questions (15)

Questions? Get answers from BEST WESTERN El Sitio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't be too close to the casino”
keeks2020, 27 Apr 2017 | Read review
“Best not to face the main street.Bring earplugs regardless. Anyone that travels knows this!”
750jenniferm, 30 Mar 2017 | Read review
“Perhaps the rooms on the pool side are quieter than the ones toward the street.”
Wefish88, 13 Feb 2017 | Read review
“Noise lavel might be less on the pool garden side”
viking226, 11 Feb 2017 | Read review
“Facing the pool provides a lovely view”
398KellyM, 2 Feb 2017 | Read review
5 of 5
Booking.com
US$77* /night
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TripAdvisorUS$77
HotelQuicklyUS$92
Orbitz.comUS$77
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Prices are for 1 room, 2 adults
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