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The Springs Resort and Spa

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The Springs Resort and Spa
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2,301 Reviews from our TripAdvisor Community

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Showing 2,115: English reviews
Port Carling, Canada
Reviewed 18 March 2015

This is a place where you can find everything that is needed to make your stay comfortable and enjoyable. Their large bedroom and bathroom with a full view of the volcano is very luxurious and stylish with an added wilderness-like comfort made from bath towels and are folded into an animal. The amenities and bars that are spread out throughout...

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1Thank QTVu
Bethel Park, Pennsylvania
Reviewed 18 March 2015

Wow where to begin? Looking at their website seemed like a cartoon. It appeared too colorful and not real. Let me tell you it is absolutely real!! From the front gate entry upon arrival to check out it was a fantastic four nights. The food is exquisite especially in the La Galeria. All of the pools, which are a large...

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1Thank DiWelsh
Correctionville, Iowa
Reviewed 17 March 2015

Our group of 7 spent a wonderfully relaxing and rejuvenating day at The Springs Resort and Spa. The facility is breathtakingly beautiful and the hot springs were so relaxing. We enjoyed the water slide and tubing on the river. The wildlife safari was a highlight of our trip. We ended our day with an amazing dinner at the fine dining...

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3Thank Sandra V
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Sandra V, Thank you for taking the time to review your recent experience with us here at The Springs Resort and Spa. I am very happy that you were able to enjoy your day and visit some of the on-site activities. We are very proud of our wildlife sanctuary as it is very important for us to educate our...

Tulsa
Reviewed 17 March 2015

On our first night, we had to wait THREE hours for two cokes and ice. We asked one person, and then another. The buffet breakfast is great, but dinners NOT SO MUCH. Sadly, the town is so far way that you do not want to travail the bad roads to venture out for dinner.. OTHERWISE, it is a great spot....

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1Thank Kintdes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Kintdes, I am truly disappointed that your stay was anything but perfect. Please know that the issue you encountered has been brought forth to our management team and they are doing everything possible to ensure it does not happen again. We hope that you will allow us a second opportunity to serve you again in the future. If so,...

Mansfield, Texas
Reviewed 17 March 2015

This is a beautiful place to stay. We had a room with a terrace and an unobstructed view of the volcano. The grounds are beautiful and we took a dip in many of the hot springs. The food here is so much better than its sister property in La Paz, The Peace Lodge. We had narrowed down our stay to...

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1Thank Lisa D
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Lisa D, Thank you for taking the time to share your experience with us with the Trip Advisor community. Our staff truly appreciate your compliments and we are thrilled to know your vacation with us was above and beyond your expectations. We hope that you will have the opportunity to return to visit us soon. Once again, thank you!...

Reviewed 14 March 2015 via mobile

We stayed here one night on a whim during our family vacation to Costa Rica. We got a family suite with two levels. The grounds and hot springs were fantastic. Sitting in the springs was the best part for me. Due to our short stay, we did not do any Club Rio excursions so we could focus solely on enjoying...

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2Thank DreamingInTheNorth
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear DreamingintheNorth, It was a pleasure hosting your recent stay and we would like to formally thank you for your kind review. We strive to ensure that all of our guests enjoy their exprience in their room, in our hot springs, and in all of our dining options. We hope that you will allow us the opportunity to serve you...

san francisco
Reviewed 14 March 2015

We spent three nights here in the family suite. The views were fantastic and we saw the Volcano very clearly. It's probably the most beautiful hotel room we've ever stayed in with dark wood floors, huge bathroom, and balcony with hammocks. There are so many springs to explore on the property - and a water slide for the kids! The...

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1Thank perlani
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Perlani, We are thrilled to see that you enjoyed your recent experience with us, and we want to thank you for taking the time to write about your stay. Our family suites are some of our most beautiful rooms with all of their extra amenities. I will be sure to extend your nice comments to our staff as you...

Bismarck, North Dakota
Reviewed 13 March 2015

This place was absolutely beautiful! Beyond our wildest expectations! Located in the jungle with all the lush greenery and a breathtaking view of the Arenal volcano to wake up to every morning. The staff was so friendly and helpful. Because there are only 47 rooms it is very intimate and relaxing. The 18 hot springs around the resort are wonderfully...

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2Thank VacationerND
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear VacationerND, Thank you for your review about your recent stay. We highly value your recommendation and feel honored to read your nice comments. It was a pleasure hosting you and we hope to see you soon! From all of us at The Springs Resort and Spa... Pura Vida! Regards, Melanie Marsell Guest Relations Melanie@thespringscostarica.com

toronto
Reviewed 11 March 2015

We spent two nights at the Springs Resort and Spa. We shared a 2 bedroom suite with our children. There is a lot of privacy between the two rooms.. The resort/rooms are incredible. The attention to detail is fantastic. Our room overlooked Arenal, and we were fortunate enough to see the volcano in clear view with no clouds.. The resort...

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2Thank pearlto
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear pearlto, We are so happy to hear that you enjoyed your stay and want to thank you for taking the time to share your experience. All of our rooms have views of the Arenal volcano so you really cannot go wrong when choosing a room! That being said, our two bedroom is truly an amazing suite for families or...

New York City, New York
Reviewed 11 March 2015

We came here on the 2-day pass and it was wonderful. The swim up bar adds a nice touch to the luxury that is a tropical vacation. Great staff who are extremely helpful to ALL guests regardless of whether you are a patron of the hotel-part or just the hot springs. Be forewarned, the hottest spring is 104 degrees and...

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Thank Kim W
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Kim W, We appreciate your feedback and thank you for taking the time to share your experience through this review. I am happy to hear you enjoyed your time with us, and hope you will be back to visit us soon. Next time, we recommend taking your time between pools as the temperatures can change quickly! I am glad...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: €315 - €788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#5 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 is great for families of five.”
WestonDad, 23 Apr 2017 | Read review
“Acari building was maybe 200 meters from main building but worth the walk. Volcano views were amazing”
andreabR9176JA, 18 Apr 2017 | Read review
“Only 38 rooms, so every one is nice.”
johnlO3621EN, 18 Apr 2017 | Read review
“Get an Alta Vista room on the 4th floor in the Acari building for the best views.”
thade2015, 16 Apr 2017 | Read review
“To my knowledge, all of the rooms face the Volcano so you can't go wrong!”
  • The Volcano view in the morning...
WileyG762, 11 Apr 2017 | Read review
5 of 5