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The Springs Resort and Spa

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The Springs Resort and Spa
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2,158 Reviews from our TripAdvisor Community

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Showing 1,987: English reviews
Elk City, Oklahoma
Reviewed 6 January 2015 via mobile

Lovely stay at the springs ... We had 3 people staying in the room and the roll away was oversized and comfortable... The room looked right out on arenal volcano ....the pools were delightful but the best ones were the hidden springs with a water slide ! The food was nothing remarkable and overpriced .. The little restaurant down by...

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Helpful?
Thank slala
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Slala, Your feedback is greatly appreciated. I am thrilled to see that you were able to enjoy your stay with us, and I hope that we will see you back with us soon. Our rooms are oversized for the purpose of accommodating guests in the most comfortable manner possible. The view of the volcano along with the buzzing of...

Columbia, Maryland
Reviewed 5 January 2015

We (family of 4) stayed at the Springs for 2 nights over Christmas and we felt it is one of the best hotels we have ever stayed at. Every room seemed to have an unbelievably gorgeous view of the Volcano and the rain forest. Even through the weather was very cloudy when we were there, the view was still breathtaking....

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Helpful?
Thank AndyN21044
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear AndyN21044, Our staff is dedicated to providing the best experience for each and every one of our guests, and I am so happy to see we were able to do that for you! Club Rio is a truly special place that we are very proud of. Thank you for mentioning our animal rescue center located there. The swim up...

Chicago
Reviewed 5 January 2015

Full disclosure: We did not stay here. We tried to book here but it was full. But we did get a "day pass" which was actually good for two days. We may have spent more time here than at our own hotel. In a country full of WOWs, this is even more WOW. The climb up the unpavbed road doesn't...

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Helpful?
Thank KenL60089
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear KenL60089, Thank you for choosing our hot springs for a day pass in Arenal! Our staff strives to provide each and every guest with the best possible service. I am very happy to hear you enjoyed our pools, lunch, and other amenities. Your detailed feedback about your experience is important to us, and we appreciate you taking the time...

United States
Reviewed 3 January 2015

The Springs is incredible. We purchased a day pass for Christmas Day for the entire family and were amazed from the minute we turned into the driveway. This is like a real-life Fantasy Island. The staff is absolutely superb and eager to accommodate any request or special need. The resort is beautiful, amazing and has something for everyone ... from...

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Helpful?
1Thank Joshem61
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Brian L, Thank you for sharing your experience with other travellers. Our staff is dedicated to providing the best experience for each and every one of our guests, and I am so happy to see we were able to do that for you! We take great pride in our animal rescue center at Club Rio. Once again, thank you....

Chicago, Illinois
Reviewed 2 January 2015

I will make this fairly brief. My family of 4 spent 3 nights of Christmas eve and Christmas at the Springs. We had a very long travel day to arrive there and it was well worth it. Besides the awful road leading to the resort the last 10-15 minutes the resort is wonderful. My wife called our bathroom her favorite...

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Helpful?
Thank DanG000
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear DanG000, Happy Holidays! Thank you for choosing to spend this special time of year with us here at The Springs. We really appreciate you taking the time to write about your experience and share with the TA community. Our food and beverage team is always working to create new dining options for our guests. I am very happy to...

San Francisco, California
Reviewed 2 January 2015

If you are in Arenal and want to splurge for a few days, I highly recommend the Springs. Our family spent four nights there as the first stop of a 12-day tour of Costa Rica. We decided to go deluxe for the first part of trip to help us recover from the long and tiring journey down and get used...

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Helpful?
2Thank Paul M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Paul M, Thank you for taking the time to write about your experience with your family at our resort. We greatly appreciate your feedback. It is always a pleasure to know that our guests are enjoying their time in our hot springs, guest rooms, and at our outdoor center Club Rio. As an avid birdwatcher, I also truly appreciate...

Reviewed 31 December 2014 via mobile

This place is like a dream! The most beautiful hotel I have ever stayed at :) everywhere is spotless, volcano views and abundance of nature! The rooms were so beautiful we didn't want to leave them! We stayed in the alta vista room. The volcano is stunning. We saw toucans from our balcony. The only disappointment was the food was...

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1Thank Aliyyahtravels
Grand Cayman
Reviewed 29 December 2014

We obtained a 2 day pass to the resort for Christmas Eve and Day. We were staying nearby at lovely Leaves and Lizards. Couldnt believe how luxurious The Springs was. The architecture is amazing, the hear size and opulence was amazing. The pools beautiful (if a little fake looking), the bar service terrific, the changing rooms almost embarrassingly luxurious and...

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Helpful?
Thank Mike J
New York City, New York
Reviewed 28 December 2014

Stayed at The Springs with my family for 3 nights during Christmas week. I couldnt ask for anything better, the room was excellent, and the property is beautiful. The springs were great and my kids loved jumping into the water after a day of adventure. The concierge Nicole was amazing and patient and always did her best to make sure...

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2Thank sseib
Reviewed 26 December 2014 via mobile

Stayed there for 2 nights in December. Was amazing! Couldn't have asked for anything more. Hot stone massage was amazing. Rooms were way better than expected. Would definitely recommend this to anyone looking for a relaxing atmosphere.

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Helpful?
1Thank Danny R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: €302 - €731 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seemed like all the rooms had amazing views.”
 of 5 bubbles paulvS5345FC, 9 Dec 2016 | Read review
“Our room with a private jacuzzi was a splurge worth every penny...romance and privacy for the win!”
 of 5 bubbles Merkster, 8 Dec 2016 | Read review
“All rooms view the volcano.”
 of 5 bubbles 849MarkH, 5 Dec 2016 | Read review
“Ask for 2nd floor so you get a better view and the ceilings are really high. All windows.”
 of 5 bubbles planetkaren, 21 Nov 2016 | Read review
“Get the two bedrooms if you have kids with you, its worth it!”
 of 5 bubbles 488americat, 11 Nov 2016 | Read review
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