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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,222 Reviews from our TripAdvisor Community

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Showing 926: English reviews
Delta
Reviewed 6 April 2016 via mobile

The Lodge is centrally located -- on the road to the La Fortuna waterfall and about 2 miles from City restaurants. The rooms are adequate in size but all have a large balcony overlooking the Arenal Volcano. The gardens are spacious and beautiful. The pool with the swim up bar is nice but the hidden hottubs are great. The restaurant...

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Helpful?
Thank Gary D
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

THANK YOU!!! I am pleased to hear how happy you and your family were with your stay. We love to read that you enjoyed the surroundings , the restaurant, the room and the pool, that is what we want to offer to our guests a piece of nature with beautiful gardens and facilities. We would love to serve you again...

Arvada, Colorado
Reviewed 6 April 2016

Great rooms and property. It is quiet and peaceful. The food was good, not great. The staff was fabulous. Loved the trail, the pool, the spa, and the peace and quiet most of all. Staff friendly and very helpful.

Review collected in partnership with this hotel
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Helpful?
Thank annelC6985YV
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Thank you for sharing your stay with us! It was a pleasure to serve you during your stay in Casa Luna, we are happy to know that you have enjoyed our different facilities as our staff's service. I do hope we can welcome you back again. Have a great day! Many Thanks :)

Reviewed 5 April 2016

The staff at Casa Luna is very friendly and we enjoyed staying here. We also had a fun time participating in EcoTerra activities such as zip lining, tour of the Arenal Volcano, and soaking at the Tabacon Hot Springs.

Review collected in partnership with this hotel
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Helpful?
Thank Marjorie F
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest; We appreciate your comment, we are really happy to know that we reach your expectations and a little bit more, that is our main goal every day. We look forward to see you back at Casa Luna Hotel & Spa.

Austin, Texas
Reviewed 4 April 2016

We spent three nights a Casa Luna Hotel and Spa while we explored Arenal volcano, La Fortuna waterfall, and other local sights. The grounds offer a lush tropical paradise for viewing local birds. The room was clean, and fresh. It met all of our needs. We were on the second floor in Room 207 and we discovered the second morning...

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Helpful?
Thank Amanda F
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello :-) I would like to thank you for taking the time to review us on TripAdvisor and sharing your experience with us. We are very happy to read of your satisfaction with so many aspects of your onsite experience. I couldn't describe it better than you, very detailed. We are blissful to hear that we met your needs and...

Wilmington, NC
Reviewed 4 April 2016

This was the best hotel on our Amazing Costa Rica Peregrine tour. I was fortunate to get assigned a room on the 2nd floor right next to the forest. Rooms were clean and had a coffee maker with coffee, a few snacks, a mini-fridge with candy and drinks for a fee. The linens smelled fresh and clean. The restaurant was...

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Helpful?
Thank sasha433
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna, We are wow for the wonderful description you have shared in regards to the hotel and the services offered. We feel very excited to read that we were the best hotel for you, nothing make us feel happier than satisfied guests. Your compliments are very much appreciated. We are deeply grateful for your review and we...

Reviewed 1 April 2016

Beautifully designed & landscaped; very competent & attentive staff; convenient & good on-premises restaurant. Overall, a vey pleasant trip & stay arranged by Eco Terra! Only downside was the poorly-designed tap over the lavatory basin that very awkwardly limited access to the water in the basin.

Review collected in partnership with this hotel
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Helpful?
Thank Tom D
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Thanks so much for your review, We are all so pleased to read that you found our hotel very beautifully designed with a competent and attentive staff. We also value your comments on what could be improved in our hotel. We do hope you get to stay with us again very soon ! Regards,

Morganton, North Carolina
Reviewed 1 April 2016

Lodged for 2 nights as part of a tour group. Rooms were roomy, clean with nice amenities. Very good restaurant and beautiful pool. We used the breakfast buffet which was very good. Walkways and trails provide great views of garden plants and birds.

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Thank travelguys221
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Many thanks for your review. It was a pleasure to have served you during your vacation. We are really happy to know that you could enjoy different services and a little bit more, our main goal is to provide wonderful moments. We look forward to see you back at Casa Luna Hotel & Spa.

Madrid, Spain
Reviewed 30 March 2016

We did not stay at this hotel, but went to the restaurant only. The food was amazing! We have generally not been impressed by the food during our stay in Costa Rica, but this was something else. Very original recipes, great presentation with attention to detail and most of all it tasted fantastic.

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Thank Emile P
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna and Luna Grill Restaurant, It is a great pleasure to read such a wonderful a comment like this one, we sincerely appreciate you have taken your time to share your experience with other travelers on TripAdvisor. We are delighted to know you loved the food, the great presentation of our dishes and it's incomparable flavor. Your...

Boise, Idaho
Reviewed 28 March 2016

Casa Luna is a very nicely appointed hotel with a very friendly staff. The restaurant was good but a bit more expensive than others in the area. The tours we arranged through the hotel were prompt and interesting. The property was beautiful, the pools were relaxing and clean. We did not use the spa services on this trip, but it...

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Helpful?
Thank gail s
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for commenting positively about Casa Luna Hotel & Spa. We appreciate when our guests take the time to write a comment of their overall stay about the hotel. We will pass your comments to the Restaurant department.We are so pleased that you enjoyed so many aspects of our resort and hope you will return again sometime...

Tuscaloosa, United States
Reviewed 27 March 2016

Nice, clean hotel in La Fortuna. We had a great view of the volcano. All of the staff were very friendly. Good value for the area, no complaints. I would recommend this hotel for all types of travelers.

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Thank Michael G
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello and many thanks for your review, Your comments are very valued, we are pleased to know you enjoyed the accommodation and the area. We are thrilled to read that you will RECOMMEND this hotel to all type of travelers looking for a nice place to stay. It would be great to see you back with us. Best of regards!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €94 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#7 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is fine, but try for a second floor room for a better view of Arenal.”
 of 5 bubbles 770carrit, 24 Mar 2017 | Read review
“307 & 308 - second floor 2Q rooms, view of volcano, short walk to restaurant/front desk”
 of 5 bubbles AFM33, 16 Mar 2017 | Read review
“All rooms I think would be quite nice”
  • Lovely to sit and watch all the birds
  • Very spacious
 of 5 bubbles L_and_RBrisbane, 16 Mar 2017 | Read review
“Next time I would get a room on the second floor”
 of 5 bubbles arlo6, 15 Mar 2017 | Read review
“rooms near pool/spa”
 of 5 bubbles pratik_patrick, 7 Mar 2017 | Read review
5 of 5