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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,143 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Luna Hotel & Spa
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Showing 864: English reviews
Arcadia, California
Reviewed 9 February 2016

Good location, excellent for leisure stay. Staff were extremely friendly and helpful. Good food too. Would be better if there was someone who could help us with our luggage from the car park to the room, especially important for elderly people like us.

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Helpful?
Thank Whee L
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We value your opinion and we want to thank you for sharing the experience you had during your stay. It is very rewarding to know that our guests felt happy with the location, the food and the service obtained from the staff. We don't have a bellboy but when our guests required the service, we get help from...

Hughesville, Maryland
Reviewed 9 February 2016

We found Casa Luna to be an excellent host for our trip. The restaurant is very good and it took several days to get through the menu choices, all great! Fish Tacos A+, especially poolside. The staff were very personable and all knew our names from day one. They recognized my wife's birthday with special in room treats and a...

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Helpful?
Thank ericdleavitt
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, You have just made our day very special with your great review. Thank you for commenting so positively of our helpful and accommodating staff. We really appreciate when our guests recognize their good performance. We are glad you have had a memorable time celebrating such an important date as is your wife's birthday and we are happy to...

Toronto
Reviewed 9 February 2016

Casa Luna is in a lovely green, lush setting about 3 km from town. Staff are very friendly, nice pool and the food in the dining room is good. (Not Michelin dining, but very good) Our room was a bit small but given how hectic our schedule was while we were there, it didn't really matter.

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Helpful?
Thank peterdW6220CH
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

THANK YOU!!! We are pleased to hear how happy you were with your stay. We love to read that you enjoyed the location, the food, the pool and the service obtained by the staff. Hopefully we will have the privilege of welcoming you back to Casa Luna Hotel in the future and once again...

Astoria, New York
Reviewed 9 February 2016

This was the nicest hotel I stayed at during my vacation. Each room has their own private balcony (I stayed in the back, could hear the stream and monkeys from the porch). We had a beautiful large shower, two bed, safe, tube television, and a mini fridge. Would recommend this hotel to anyone.

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Helpful?
Thank Jerra M
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello, Wow, we feel very honored to know you consider Casa Luna the nicest hotel you stayed at during your vacation. We appreciate you have taken the time to share the details of the nice room you got and the experience you had. Thank you very much for visiting us and we all look forward to seeing you again soon.

Reviewed 7 February 2016 via mobile

Very nice.. Views are wonderful from room. I'm very picky Person so I rarely don't have comments but it was a wonderful place would Definitely go back. Only thing is the tv was not working but we didn't care at all.

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Helpful?
Thank Maya G
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna, Thank you very much for taking time to review us. We are all very pleased that you had a memorable stay. Do our guests happy is our main goal and we are proud to read that you consider Casa Luna as a wonderful place. No words to describe how thrilled we are. I would like to...

La Fortuna de San Carlos, Costa Rica
Reviewed 6 February 2016

Ae the end of a four day stay my wife and I were wishing we had extended due to this ideal Costa Rica retreat. The grounds are beautiful with great facilities. Restraunt is five star. The food is delicious and the presentation is as good as any five star restraunt in NYC. MOST IMPORTANTLY THE STAFF IS EXCELLENT. from the...

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Helpful?
1Thank Tom E
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your detailed review and for choosing to stay with us!!! It would have been our pleasure to host you for longer. We are delighted to read that you think our food is delicious and beyond that, you rated our restaurant as five stars, WOW, that means so much to us. We have been...

A TripAdvisor Member
1 review
Reviewed 5 February 2016

Casa Luna was great! Our room had a lot of character and charm to it and it was spacious. The front porch was lovely, and we felt it was private & secluded. Our room was on the first floor and it was Wonderful! It was nice to either sit out on the porch or to open the large windows and...

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Helpful?
Thank A TripAdvisor Member
Missoula
Reviewed 4 February 2016

We really appreciated the private feeling and beautiful view from the balcony. The pool and hot tubs were over crowded and we were very happy when the music stopped. The grounds were beautiful. The breakfast was good the first morning but I don't know why the omelets were so bland. We would stay there again although adjusting the shower temperature...

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Helpful?
Thank ruth h
Auckland, New Zealand
Reviewed 4 February 2016

Lovely owners made a big effort to make our stay enjoyable and easy. Great pool area. Breakfast was fresh and bread was amazing. Rooms were comfy and spacious. Bed beautifully soft and bed linen and towels were luxurious. Television had excellent selection of channels. Kitchenette with fridge great for snacks and hot drinks. You really need a car to stay...

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Helpful?
Thank Kara M
Minneapolis, Minnesota
Reviewed 3 February 2016

We chose this hotel when visiting Arenal Volcano. Location was great, the food was good and the grounds are beautiful! Staff helpful and friendly. I would highly recommend this hotel when visiting La Fortuna.

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Helpful?
Thank sferk
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna, It was great to read your review and hear that you were happy with your stay. We appreciate when our guests take the time to write a comment of their overall stay about the hotel. Thank you for recommend Casa Luna to anyone who wants to visit this beautiful area :-) We very much hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €84 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#6 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
19 questions
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San Jose, California

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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room close to the restaurant, second floor- great view!”
  • Our room
  • balcony
 of 5 bubbles kloos5, 7 Dec 2016 | Read review
“A room on the second level (top) is best!”
 of 5 bubbles susanhF4929OP, 22 Nov 2016 | Read review
“We faced the volcano on the upper floor. Allowed us a balcony, a great view and extra privacy.”
 of 5 bubbles mahbube, 13 Oct 2016 | Read review
“2nd floor has the best views of the Aranal Volcano!”
 of 5 bubbles ambamberman, 11 Oct 2016 | Read review
“Great views from the second floor.”
 of 5 bubbles ForTheStory, 2 Oct 2016 | Read review
5 of 5
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