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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,171 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Luna Hotel & Spa
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Showing 882: English reviews
Mill Hall PA
Reviewed 29 February 2016

We thought Casa Luna was a great place to stay! The service, rooms, amenities etc were very good! Everyone was very helpful! La Fortunate was a $5 cab ride away so we spent some time there in the evenings. We enjoyed a day at the Hanging Gardens and hiking around Arenal Volcano. It was nice to come back and relax...

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Helpful?
Thank nature98
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thanks so much for your great Trip Advisor review of your recent stay with us. It was our pleasure to be at your service and it was great to read how much you had enjoyed so many aspects of your stay with us. We all hope to see you again on your next trip to Costa Rica !!!

Sugar Land, Texas
Reviewed 27 February 2016

Exceptionally well-kept complex with incredible views from our room and balcony on the second floor, where we spent most of our free time looking at the volcano and watching the amazing variety of birds that call the park-like grounds home. Delicious breakfast with the best - strongest ! - coffee we had during our 10 days in Costa Rica. Lunch/dinner...

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Helpful?
Thank MmeGrroschat
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from the whole staff at Casa Luna Hotel & spa, Thank you for sharing your kind opinion about the Hotel, We are pleased that you have enjoyed the gardens, with the beautiful birds around and we feel very happy to know that our staff helped to make your time with us as relaxing as possible and we could offer...

Washington DC, District of Columbia
Reviewed 27 February 2016 via mobile

Great hotel and spa. Service is amazing!!! They really go beyond to make your stay an amazing one. Breakfast buffet is really good. Food taste great! The spa service is great outdoor/nature experience. Rooms are very clean and there is a balcony that looks to the Volcano that makes the experience relaxing.

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Helpful?
Thank Jessica R
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at Casa Luna Hotel & Spa. Your review is amazing ... Many thanks !!! We could not be happier to read of how pleasantly you felt during your stay, I'm glad the experience at the spa was good for you and that you felt comfy in the...

Saint Paul, Minnesota
Reviewed 26 February 2016

Lovely hotel and property, with a walking path through forest to enjoy. Beautiful grounds/ gardens. 4-5 hot tubs are surrounded by rainforest vegetation, flowers. I enjoyed a facial and massage at their spa, listening to outdoor night sounds; fabulous masseuse. Restaurant has breakfast buffet - delicious, as was the dinner we had here. Rooms are very nice, comfortable. Close to...

Review collected in partnership with this hotel
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Helpful?
Thank Allyson B
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna, Thanks for your lovely review. We are pleased to note that your experience at Casa Luna Hotel met your expectations and that you had a pleasant and relaxing stay with us. We feel thrilled when we know that our guests have the opportunity to enjoy our little piece of heaven. The hot tubs, beautiful grounds ,...

Toronto, Canada
Reviewed 25 February 2016 via mobile

Visited with a group of friends during our stop in la fortuna. Rooms were nice, pool and hot tubs were great. The front desk was also very pleasant. Breakfast was tasty. Overall, very happy with selecting this place to stay. You could even see the volcano from our room!

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Helpful?
Thank niktoronto
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel, Thank you for your very kind words about your stay. We are glad you have enjoyed the services at the hotel, as the swimming pool, hot tubs, the tasty breakfast and the service offered from our staff. That means so much for us and engage us to continue giving our best. Many thanks and our...

Denver, CO
Reviewed 25 February 2016 via mobile

Casa Luna is a lovely place to stay in Arenal. The gardens are beautiful. The staff is friendly. The rooms have everything needed.....except wifi - which the rooms are reported to have. But, it was available in the lobby. According to other guests, they had wifi but for some reason not in our room. I will definitely stay here again...

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Helpful?
Thank mtntrvlr
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

A very big thank you for your nice review, We appreciate you deem our hotel as a lovely place to stay and we would also like to express our gratitude for recommending the hotel to others. Thank you very much for the tips given in your review, we value your opinion and our future guests do too. It was great...

Edmonton, Canada
Reviewed 25 February 2016

Loved this hotel! The food was amazing and the staff were very friendly. The atmosphere and amenities were great as well. Enjoyed the private hot tubs hidden away from the pool area which were surrounded by tropical plants and trees. There was also a nice pool area and hiking trail at the back of the property. The bed was very...

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Helpful?
Thank Dinah P
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking your valuable time in sharing your precious feedback. We are so glad to read that you were delighted with the services obtained at the hotel. You are more than welcome to come back whenever you wish!!! Once again, Thank you !

Fort Worth, Texas
Reviewed 24 February 2016

Eco Terra arranged for us to stay here for three nights. The staff was excellent, they learned our names and called us by name when they saw us again. the room was spacious and the shower was large and had hot water. The pool was large and beautiful and a good place to relax. The four jacuzzis were hidden in...

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Helpful?
Thank Darryl H
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for sharing your kind opinion about the Hotel. We feel happy to know that we were part of your Ecoterra package and that we reached your expectations. We appreciate when our guests take the time to write the experiences they had, their recommendations and their favorite things. The chifrijo and patacones are part of our Snack´s...

Harwich Port, Massachusetts
Reviewed 23 February 2016

Friendly helpful staff helped to plan our tours. Fantastic food! It was a real treat to soak in our private jacuzzi after a day of hiking! Reasonably priced. The only drawback was the musty smell in our room.

Review collected in partnership with this hotel
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Helpful?
Thank ron_fran_rich
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa :-) We strongly appreciate your Tripadvisor review. We were all so pleased to read of your nice experience. Thank you for recognising the helpful and friendly service provided by our professional staff. We all look forward to seeing you again when you are next in La Fortuna area. Once again, Thank you !

Reviewed 22 February 2016

I absolutely loved my stay at Casa Luna. From start to finish we had excellent service. All the staff were friendly and fun and made our stay great. I could not have asked for a better view from our balcony! We could sit in our chairs and read and look at the volcano - I could do that for a...

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Helpful?
1Thank Bethany B
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from the whole team at Casa Luna Hotel & Spa, We are absolutely happy to read this sensational review. Your comments are very valued, we are extremely happy to know about your great experience. We are enjoying so much by reading every detail described in your comment. It is very rewarding to hear that you felt comfortable and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €87 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#6 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the trail in the back and take a dip in the river (hidden gem). Take a room on the second floor that have better views of Arenal”
 of 5 bubbles carskum, 30 Dec 2016 | Read review
“We had a room close to the restaurant, second floor- great view!”
  • balcony
  • Our room
 of 5 bubbles kloos5, 7 Dec 2016 | Read review
“A room on the second level (top) is best!”
 of 5 bubbles susanhF4929OP, 22 Nov 2016 | Read review
“We faced the volcano on the upper floor. Allowed us a balcony, a great view and extra privacy.”
 of 5 bubbles mahbube, 13 Oct 2016 | Read review
“2nd floor has the best views of the Aranal Volcano!”
 of 5 bubbles ambamberman, 11 Oct 2016 | Read review
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