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Traveller (495)
Room & Suite (244)
Pool & Beach (96)
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Overview
  • Excellent38%
  • Very good45%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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251
284
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11
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All reviewsarenal volcanobalcony overlooking the poolla fortunacosta ricaswim up barcaravan tourjunior suitebeautiful viewwet barhot springsnice poolroom keybreakfast buffethotel restaurantwi fiwonderful hotelmini fridge
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11 - 15 of 649 reviews
Reviewed 13 April 2018

We arrived at 1:30 A.M. on 03/31/18. The reception area was closed but security had our keys and assisted us with our luggage via a trolley to our third floor room. The room was clean, ample lighting etc. Of course we had no idea what...More

Thank Marcella A
Response from Fron Desk M, Guest Relations Manager at Hotel Magic MountainResponded 13 April 2018

Dear Guest: Receive a Warm Greeting from the staff of Magic Mountain Hotel. Thank you for staying with us and for your nice reviews. Best Whishes!

Reviewed 31 March 2018 via mobile

Magic Mountain was highly reviewed before our visit which was over spring break. The facility is gorgeous with beautiful views of volcano. Their WiFi worked before two buses checked in but was then was over extended. I called to ask for assistance and the front...More

Thank Julia R R
Response from Fron Desk M, Front desk at Hotel Magic MountainResponded 4 weeks ago

Dear Guest: Receive a Warm Greeting from the staff of Magic Mountain Hotel. Thank you for staying with us and for your important reviews. Our aim is to give you the best vacation in Costa Rica that is why we apologize because of the inconveniences...More

Reviewed 29 March 2018

This hotel has a nice location. Most rooms overlook Volcan Arenal (volcano). The hotel grounds are beautifully laid out and well-maintained. Nice pool and popular pool bar. But the lighting in the room was dismal. Insufficient lighting in the bathroom too. I was shaving by...More

Thank 27VMG
Response from Fron Desk M, Front Desk at Hotel Magic MountainResponded 4 weeks ago

Dear Guest: Receive a Warm Greeting from the staff of Magic Mountain Hotel. Thank you for staying with us and for your important reviews. Our aim is to give you the best vacation in Costa Rica that is why we apologize because of the inconveniences...More

Reviewed 26 March 2018 via mobile

$33 USD was stolen from us during our stay. My girlfriend and I were on a tour of Costa Rica for a little over a week. We were staying at this hotel for two nights as part of a tour. We used the “Do Not...More

3  Thank CRtravel2018
Reviewed 23 March 2018

While traveling in Costa Rica we spent 2 nights in this hotel. We have no complaints about the first room and the first night we spent there. We asked to stay a 2nd night and were told that only 2 rooms (suites ) were left....More

5  Thank arayoflight
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Most Booked Properties in La Fortuna de San Carlos, Costa Rica
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About
Amenities
Top amenities
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$101 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (495)
Room & Suite (244)
Pool & Beach (96)
Dining (60)
Amenities (71)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Marcella A
19 January 2018|
Answer
Response from GayleSask | Reviewed this property |
they picked is up at the hotel and returned us after. is family run -- very knowledgeable about extras too
1
Vote
cacalcagni
1 May 2017|
AnswerShow all 3 answers
Response from Fron Desk M | Property representative |
We are getting trouble with the electricity and email of Reservations. we will answer as soon as possible.
0
Votes
debraseth
20 April 2017|
AnswerShow all 10 answers
Response from Fron Desk M | Property representative |
Yes, All the romos have a/c.
0
Votes
Room Tips
"Ask for the new blocks as the old block is dated"
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"Third floor with a balcony to view the volcano"
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"Ask for a room on top floor with a balcony view of the volcano."
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". The one star we gave them is because, they do have beds in the rooms"
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