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Arenal Springs Resort and Spa

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Traveller (2383)
Room & Suite (801)
Pool & Beach (296)
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Overview
  • Excellent63%
  • Very good30%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“swim up bar”(335 reviews)
“sushi bar”(138 reviews)
“hot springs”(680 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (2,802)
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2,224 results
Traveller rating
1,379
680
130
26
9
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1,379
680
130
26
9
Show reviews that mention
All reviewsswim up barsushi barhot springscosta ricawet bargolf carttour deskthermal poolscaravan tourmain restaurantroom keygreat view of the volcanobreakfast buffetbeautiful groundsrocking chairszip liningwelcome drink
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811 - 815 of 2,224 reviews
Reviewed 10 February 2016

stayed at the resort Feb 3-7. Check in was fast and efficient. We were very early in the day and we had our key shortly after noon (normal check in 2 PM). Room was very clean, spacious, and comfortable. WIFI worked very well. Meals were...More

Thank Roy C
Response from hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and SpaResponded 28 February 2016

Dear guest thank you very much for choosing us for your holiday and thank you for taking your important time to write your valuable comments. hope to see you back soon. thank you very much and blessings.

Reviewed 10 February 2016

The bungalows are absolutely beautiful. There are two tiers of prices for drinks lower in the bar than restaurant. A glass of wine is a lot cheaper in bar if you have a glass of wine in the restaurant you are talking about 16 dollars....More

Thank Sue W
Response from hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and SpaResponded 28 February 2016

Dear guest thank you very much for choosing us for your holiday and thank you for taking your important time to write your valuable comments. hope to see you back soon. thank you very much and blessings.

Reviewed 10 February 2016

This is exactly what it should be. The rooms are lovely, each with a patio looking towards the volcano, happily we saw the top more than once. The hot pools are beautifully laid out with a decent cool swimming pool and a great swim up...More

Thank Sandra N
Response from hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and SpaResponded 28 February 2016

Dear guest thank you very much for choosing us for your holiday and thank you for taking your important time to write your valuable comments. hope to see you back soon. thank you very much and blessings.

Reviewed 8 February 2016

Stayed here for 4 days 3 nights. Loved our little villa. Loved being able to sit right outside our 'place' and enjoy the view of the volcano (despite the clouds!), the birds, the flowers....everything. People there went out of their way to make us comfortable....More

Thank Nytr63habes
Response from hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and SpaResponded 28 February 2016

Dear guest thank you very much for choosing us for your holiday and thank you for taking your important time to write your valuable comments. hope to see you back soon. thank you very much and blessings.

Reviewed 8 February 2016

It is our second stay at this hotel (first time was 4 years ago) and the resort looks unchanged. A true 4 star resort. Excellent service and very clean. The hot springs pools are immaculate surrounded by flowers, lush vegetation and birds. We saw toucanets,...More

3  Thank CarmPhilips
Response from hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and SpaResponded 28 February 2016

Dear guest thank you very much for choosing us for your holiday and thank you for taking your important time to write your valuable comments. hope to see you back soon. thank you very much and blessings.

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$144 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2383)
Room & Suite (801)
Pool & Beach (296)
Dining (179)
Amenities (46)
Family and Play Areas (10)
Business Centre & Event Rooms (1)
Questions & Answers
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sewart01
14 April 2018|
Answer
Response from Carolyn H | Reviewed this property |
About 15 min and we didn’t take a taxi but I was told $20
1
Vote
Dobeis4
9 April 2018|
AnswerShow all 4 answers
Response from RecepcionASRS | Property representative |
Hello Dobeis4! Hope you are fine! Our suggestion is to wait until the day you are here. It is because that way we can check how the weather is for that day and depending on that we can suggest you book the tour or to do... More
1
Vote
Google Translation
pirate013
28 March 2018|
AnswerShow all 6 answers
Response from Jeanine J | Reviewed this property |
Sadly we didn't see monkey's at this property but we did when we went on our excursions.
1
Vote
Room Tips
"Fix the broken closet door and add mosquito screens. Room 234."
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"We stayed in 415... Highly reccomend that room as it has a private outdoor garden/shower. It was AMAZING!"
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"Close the bathroom door before going to bed. Noisy when rains because the shower has a tin roof. Very cool..."
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"Rooms pre-allocated as part of tour but all with stunning views of the volcano (weather permitting)"
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