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Volcano Lodge & Springs

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GreenLeadersSilver level
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Volcano Lodge & Springs
Volcano Lodge & Springs
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2,698 Reviews from our TripAdvisor Community

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Showing 1,984: English reviews
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Silver Spring, Maryland
Reviewed yesterday NEW

It is a nice spring resort with many warm and cold pools/jacuzzi that stay open all night. We saw a sloth on the trail bordering jungles and the hotel. The landscape is nice. There are even signs for the plants so it feels like a botanical garden. The breakfast is abundant and delicious. We enjoyed watched the birds feeding next...

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Helpful?
Thank Yi-Ling B
Cobb, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

Our stay at Volcano Lodge was the perfect end to a awesome vacation in Costa Rica. The rooms had a fabulous view of the volcano. The landscaping was kept clean & vibrant. The rooms were kept very clean & comfortable. The staff were very friendly & helpful. The food was really good. And it was a huge plus to have...

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Helpful?
7Thank Brie D
About Hotel's Favourite Review
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Brie, we want to give you the thanks for a wonderfull comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we give the best service to couples and families too. Once again, thank you for your recomendation. Hope you can back very soon. It will be a pleasure serve...

Houston, Texas
Reviewed yesterday NEW

This resort is convenient to La Fortuna and has a great shuttle bus to take you into town and pick you up, again. So, we did Not even rent a car for this trip! Beautiful garden areas with clean pools and lush landscaping.Perfect location in Arenal area with a great view of the Volcano!

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Thank Karel R
Lake Worth, Florida
Reviewed 3 days ago NEW

We really enjoyed hot spring pools, actually we had private hot spring pool behind our room. Very clean room, nice bathroom, friendly personal, breakfast was very good. Of course we had wonderful view to the volcano.

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Thank haidor
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello haidor, thank you for sharing your review of your recent stay with us at Volcano Lodge & Springs. We are glad to know that you enjoyed of our hot springs wich are a delight after a walking around the Arenal Volcano. As you mentioned we have a wonderful view from all our property and beautiful grounds where you can...

Auburn, Washington
Reviewed 3 days ago NEW

The room was wonderful with a magnificent view of the volcano. The staff was pleasant and very helpful. The breakfast was delicious and having it available until 10am was great. We had a great time here.

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Helpful?
Thank Sarah C
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Sarah, is good to read this kind of comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. We are pleased to read that you enjoyed of the room and the amazin view of Arenal Volcano. We hope your experience have been unforgettable! Best Regards from Volcano Lodge & Springs. Gerardo Pérez H

Canada
Reviewed 3 days ago NEW

We booked this hotel for one night for our trip around Costa Rica, and after staying in 6 different hotels there, I can surely say it was the best one! What we liked: - Nice clean territory. There is a trail around resort so you can enjoy nice walk and Arenal volcano view. - Personnel are very friendly and willing...

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Helpful?
Thank Stan00
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Stan, thank you so much for this lovely review. It give us the energy to keep improving in all our procedures. We are really happy to know that you enjoyed of our different services. All our staff strives to give you an excellent service. We have beautiful grounds and our hot springs are a delight. All the family can...

New York
Reviewed 4 days ago NEW

After getting married in Playa Conchal, my husband, some friends and I decided to continue traveling around the country. It was important to me that we got to visit the volcano and the hot springs. After doing some research, we settled on Volcano Lodge. Breakfast was included in the price, along with access to the springs, the restaurant and drinks...

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Helpful?
Thank mangosong
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, thank you for your good comment. We are happy to read that your stay with us was confortable. We hope that you enjoyed of our services and our atractions like beautiful gardens, trails, little dam, hot springs and others. Please visit us soon. It will be a pleasure to serve you again in the future. Kindes Regards, Gerardo Pérez...

London, United Kingdom
Reviewed 6 days ago NEW

My wife and i have just returned from Costa Rica where we stayed at the volcano Lodge and Springs. we had a wonderful stay in one of thier SuperiorThermal rooms, which had its own Hot spring and loungers and rocking chairs facing towards the Arenal Volcano. It was easy to book any trip from here but i recomend booking in...

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Thank TheDoyles151
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, we want to give you the thank for your feedback. It is very important because help us to improve in all our services in general. We are pleased to read that you had a wonderful stay in our property and that you enjoyed of the Superior Thermal room wich has a nice view to the Arenal Volcano. Once again...

Portland, Oregon
Reviewed 6 days ago NEW

This doesn't look like much from the road, but that is deceiving. This was probably my teens' favorite hotel all trip due to the extensive complex of warm, hot and regular pools. we stayed in a junior suite which was plenty of room for all of us and had a private outdoor hot tub. It felt very secluded. They swam...

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Helpful?
Thank irvingtonevk
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello dear customer, thank you for sharing your review of your recent stay with us at Volcano Lodge & Springs. We are delighted that you mention our good rooms, the view to the Arenal Volcano and the food in our restaurant. As you well mentioned our junior suites rooms has its own thermal water in backyard to make the experience...

Saint Louis, Missouri
Reviewed 1 week ago

I booked the Superior Thermal room for my birthday and it was perfect. We spent most days hiking so the private hot springs in the back was just what we needed. It's wonderful waking up every morning to the sounds of birds chirping and seeing the volcano from your room. The property is gorgeous, very private so no matter where...

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Helpful?
Thank AdventuresofNomNom
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, we want to give you the thanks for this lovely review. We are very pleased to read that we were able to exceed your expectations and that you enjoyed of our services in general. As you well say we have a beautiful property where you can see many kinds of birds, plants and beautiful flowers. Our hot springs...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €100 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Questions? Get answers from Volcano Lodge & Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I specifically asked for a quiet room with good view. I did have a view of the volcano from the back patio and it was quiet albeit being very close to the restaurant and pool area. However, the sound proof of the room is terrible. We could hear the people next room talking normally. ”
 of 5 bubbles 877yilingb, 29 Mar 2017 | Read review
“Clean and comfortable rooms! ”
 of 5 bubbles 564karelr, 29 Mar 2017 | Read review
“Definitely lives up to it's "lodge" name”
 of 5 bubbles mangosong, 26 Mar 2017 | Read review
“Book early and get a Superier room volcano facing , peaceful and own garden with hot tub a plus , very comfortable”
  •  Stunning view of the Volcano
 of 5 bubbles TheDoyles151, 24 Mar 2017 | Read review
“Junior Suite is great - we are in 319(?)”
 of 5 bubbles irvingtonevk, 24 Mar 2017 | Read review
5 of 5