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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,744 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

We spent two nights here and absolutely loved it. The view of the volcano from the room is breath-taken and the hot springs at the hotel are incredible. The staff were super nice and helpful and the food (only tried breakfast) very good. Highly recommend.

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Helpful?
Thank Rosalía M
Cobb, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

Our stay at Volcano Lodge was the perfect end to a awesome vacation in Costa Rica. The rooms had a fabulous view of the volcano. The landscaping was kept clean & vibrant. The rooms were kept very clean & comfortable. The staff were very friendly & helpful. The food was really good. And it was a huge plus to have...

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Helpful?
8Thank Brie D
About Hotel's Favourite Review
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Brie, we want to give you the thanks for a wonderfull comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we give the best service to couples and families too. Once again, thank you for your recomendation. Hope you can back very soon. It will be a pleasure serve...

California
Reviewed yesterday NEWvia mobile

Stayed here for a few days on our honeymoon & loved it. Ate breakfast here daily as a part of our package & they made us a sack lunch for the days our itinerary started early. We absolutely LOVED soaking in the hot springs after long days of hiking, biking, and water rafting. Front staff was helpful with getting taxis...

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Helpful?
Thank Charlene D
Reviewed yesterday NEW

Very nice hotel, with a great view of Volcan Arenal. The on-premise hot spings is also a nice addition. Rooms were large and clean. My daughter's room did have a big fat beetle in it that I was able to get rid of easily! Overall great stay (too short!).

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Helpful?
Thank Bharat D
Fredericksburg, Virginia
Reviewed 2 days ago NEW

Great location just outside La Fortuna at the base of Arenal volcano. The grounds were beautifully landscaped and the room was spotless, private and quiet. The lodge is a campus layout and we were in a pod with 4 other rooms. Our boys, 7 and 9, loved the pools and playground. The staff were polite and very helpful. We want...

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Helpful?
Thank Fairfaxcircle
New York City, New York
Reviewed 2 days ago NEW

The hotel is spread out, some rooms are far away from the main building. The grounds are lush. However, the pools and hot springs are small and easily overcrowded. The room was clean but simply furnished. There were no blankets provided.

Review collected in partnership with this hotel
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Helpful?
Thank Valeria S
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Valeria, thank you for your review. We are a thermal hotel and as you well said, we are focus in couples and families. Our hot springs are exclusive for our guest and are open the 24 hours to all the customers can enjoy it anytime. The blankets and the pool towels are inside the closet of your room. Thanks...

Clarksville, Maryland
Reviewed 2 days ago NEW

great location between la fortuna town and volcano national park. staff are very friendly and very helpful. Pools and hot springs are very nice and very quiet compared to Baldi springs. Baldi is over crowded and noisy. the only complain is the restaurant. no kids menu and the food is a little pricy.

Review collected in partnership with this hotel
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Helpful?
Thank Xia C
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Xia, the Customer Relations Department is grateful for your time and effort in evaluating our services. We will consider this and all the comments from our customers to make the changes we need. In other hand, we are delighted that you mention our convenient location, our professional staff and the private and exclusive natural hot springs. We hope your...

North Augusta, South Carolina
Reviewed 5 days ago NEW

Great place no complaints from me. Would recommend but would tell others to visit before Holy Week since the area was a bit crowded. The staff was wonderful and the place surpassed my expectations. Hope to go back one day.

Review collected in partnership with this hotel
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Helpful?
Thank dvan2017
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, thank you for your comments. The Customer Relations Department is grateful for your time and effort to evaluating our services. We are pleased to read that you had a wonderful stay in our lodge and that we were able to exceed your expectations. Please visit us in the future. It will a pleasure to serve you again. Best...

Phoenix, Arizona
Reviewed 6 days ago NEWvia mobile

Location: -10mins from town, $13 ride with the hotel van -Beautiful view of the volcano, we could even see the whole thing when the clouds moved! -Between La Fortuna and Lake Arenal -Not in the city center, proving a quiet and calm atmosphere Rooms: -have AC units and very clean -has a nice porch off the back Grounds: -small, intimate...

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1Thank mogata721
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, the Customer Relations Department is grateful for your time and effort in evaluating our services. We are delighted that you mention our good rooms, the landscape, and the service of all our staff which strives always to serve you in the best way. Also, we have the best view to the Arenal Volcano and our hot springs are a...

Chicago, Illinois
Reviewed 1 week ago

Lovely hotel in a beautiful part of Costa Rica. The room was spotless and very comfortable. We had this amazing patio area. It was very private, surrounded by all this lush, tropical vegetation and had an wonderful view of the volcano. The front desk staff were courteous and helpful. The breakfast ( buffet style ) was generous and very tasty!...

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Helpful?
Thank cannylass2
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer. Thank you for sharing your 5 star review of your recent stay with us at Volcano Lodge & Springs. We are delighted that you mention our beautiful rooms with private hot springs; the grounds and our perfect view of Arenal Volcano. All our staff strives to give you the best service possible. Our main goal is the complete...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €117 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have a view of the volcano-no bad views”
Fairfaxcircle, 24 Apr 2017 | Read review
“We stayed in the room far away from the main facilities. It rained a lot and it made it difficult to access the main building. The hotel is more suitable for travelers with cars. ”
338valerias, 24 Apr 2017 | Read review
“Our room was on the north side and we were very pleased.”
slbillard, 19 Apr 2017 | Read review
“Superior Thermal Rooms are totally worth it!”
JoaLarson, 15 Apr 2017 | Read review
“ask for room next to the pool (321)”
JCKMom, 10 Apr 2017 | Read review
5 of 5