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Volcano Lodge & Springs

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2,478 Reviews from our TripAdvisor Community

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Showing 1,812: English reviews
Reno, Nevada
Reviewed yesterday NEW

After traveling through top Costa Rica birding locations/resorts for a week, this stop fell just short of our expectations for the quality of the bird tour that the hotel set up for us. We shared the tour with other hotel quests ( very nice couple but less experienced birders) and went to waterfalls with a local tour guide. The guide...

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Helpful?
Thank Ken P
toronto
Reviewed 4 days ago NEWvia mobile

nice hotel with a view of Arenal volcano. Free wifi in lobby and restaurant. Free breakfast is delicious with lots of choices, however it only opens at 7am and considering how many tourists are leaving on their excursions at 7, it would be nice if it opened at 6am.

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Helpful?
1Thank rollite
Brussels, Belgium
Reviewed 6 days ago NEW

I spent there 3 nights and everything was perfect. Nice bedrooms and very good service. There is a possibility to go to a spa while you see the beautiful volcano. All in all, great experience and I totally recommend it!

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1Thank SRC29
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Thank you very much for leaving such wonderful review about your stay with us. We are delighted that your stay was of such wonderful to you and thank you for your compliments. We very much hope to welcome you back to Volcano Lodge & Springs in the near future. Warm regards!

Taylors, South Carolina
Reviewed 1 week ago NEW

We liked our big room with a lot of privacy and big porch. Great garden with lots of birds. Directly looking at the vulcano. The pool and thermal baths are very nice. We also liked the breakfast. A nice place to relax.

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1Thank sanv236
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

We are thrilled to read that you had an amazing experience here at Volcano Lodge & Springs and that you found our place just excellent. Looking forward to welcome you back very soon. Warmest regards!

Houston, Texas
Reviewed 1 week ago NEW

Everything was great,we really enjoyed, easy decision to recommend to our friends and family. For sure we'll be back when in Costa Rica. Enjoyed the hot spring and the personal touches, from the towels in the bed to the Brent who was very helpful.

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Helpful?
1Thank davidpI1186VR
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Thank you very much indeed for your comments following your recent stay. We are delighted to hear how highly you valued your experience with us and that you liked Volcano Lodge & Springs. Once again, thank you for taking the time to write such lovely review. We very much hope to welcome you back in the hopefully near future.

Houston, Texas
Reviewed 1 week ago NEW

Hotel staff are very patient and helpful with activities. The food at hotel restaurant is very decent and reasonably priced. Breakfast has lots of choices and always offer drinks that are made of fresh fruit.

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Helpful?
Thank tracyhS935YJ
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs We do try to go above and beyond to create memorable experiences for our guests. We look forward to hearing from you when you are planning a return visit. Kind regards!

Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

This hotel is perfect, though expensive. The room was incredible with views onto Volcan Arenal, there are hot springs and a pool available for use for guests. There's parking or if you don't have a car they will drive you to your lodge. Tours, food and drink are expensive here so if you don't have a car because you are...

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Helpful?
Thank beachbrums
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Thank you very much for your wonderful review. We are thrilled to read that you had a fantastic stay with us and that you found our hotel just amazing. Please, do not hesitate in visit us again in near future. Warmest regards!

Reviewed 1 week ago NEW

The "Junior Suite" comes with your own personal hot spring - need I say more? The entire property has hot springs too, so don't worry (one is even open 24 hours). Staff was friendly and there is plenty to do in the surrounding area - only 10 minute drive from La Fortuna (the town). If you want to relax though,...

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Helpful?
1Thank Nicholas B
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hi Nicholas Thank you for your lovely review, we are so pleased that you had a fantastic stay with us from both a product and service point of view, and that you thought everything was perfect. As 'hoteliers', it makes our day to read your feedback. We look forward to seeing you soon. Warmest regards from Volcano Lodge & Springs!

Boise Idaho
Reviewed 1 week ago

So relaxing to be able to take a very short walk to the big hot springs and enjoy to the various pools. We were able to swim, soak along with eating and drinking at our leisure besides the pools. Good service and easy access. In the late evening we enjoyed sitting in our own hot springs spal within the private...

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1Thank cnsransom
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Thank you very much for taking the time to share this review after your recent stay with us. We at Volcano Lodge & Springs strive to make sure each and every guest good experiences and a wonderful stay. Warmest regards!

Jersey City, New Jersey, Usa
Reviewed 1 week ago via mobile

The reservation manager, Carmen was great to work with! She booked all of our excursions and made sure we got the best service. We got our Expedia VIP+ package which they provided wine and chocolates and snacks. The room was set up nicely with different animal towels everyday! Breakfast was the same everyday. Love how their hot springs is 24...

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Helpful?
1Thank Chelley F
VLSCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Thank you kindly for taking the time and sharing your feedback with us. We are very glad your stay with us was good and you loved our spa service, amenities, our pleasant staff and transportation. Looking forward to your next visit. Kind regards!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €87 - €301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Lodge And Gardens
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#6 Green Hotel in La Fortuna de San Carlos
#6 Luxury Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Questions? Get answers from Volcano Lodge & Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For some of the rooms at the end of the hotel it is a long walk (raining?) back to the main building.”
 of 5 bubbles 939kenp, 8 Dec 2016 | Read review
“Nice and very large room”
 of 5 bubbles sanv236, 2 Dec 2016 | Read review
“Rooms nearest the reception building are more newly-renovated - however they pick up more noise from traffic on the road.”
 of 5 bubbles Cajun2014, 30 Nov 2016 | Read review
“Rooms closer to the thermal pools and restaurant are more convenient.”
 of 5 bubbles RonyCoca, 29 Nov 2016 | Read review
“Good view of the volcano with a private hot spring”
 of 5 bubbles asb801, 27 Nov 2016 | Read review
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