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Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
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969 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Montana de Fuego Resort & Spa
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Showing 477: English reviews
San Juan Metro Region, Puerto Rico
Reviewed 28 July 2016 via mobile

The place is very peaceful with a rustic taste. We tried the restaurant, reasonable prices and the guy that attended us (Harold) was very kind. Just five minutes from Baldi spring waters and you can see Arenal volcano from your own room. We even could do late check out with no problem at all. Pura Vida!

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Helpful?
Thank Doris C
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Doris, Thank you for taking the time to comment about your recent visit to the Montaña de Fuego Resort & Spa. Our main goal is to provide unforgetable experiences for our guests. As you mention our location is unique, nearby to Fortuna Town and close to the different attractions. Best Regards, Fernando Sáenz

Reviewed 27 July 2016

We had some ups and downs at Montana de Fuego this year. I travel with a big group (50), and in the past, they have always provided a room for our bus driver without me even asking. This year they did not, and they were full! To their credit, they did have one room for one night and comped it,...

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Helpful?
1Thank mbahr
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Ms. Oesch, First at all, want to apologize for the past inconvenient with one of your students while visiting our hotel. After carefully consideration of the past incident, I have been working on gather as much information with the personnel of the hotel that were on working hours the same day that it happened. If may recalled, the same day...

Reviewed 24 July 2016

We came to this resort after staying more than a week in the open rainforest at Finca Exotica and Danta Corcovado, and we were terribly disappointed. My husband and I booked four nights and only stayed one. We arrived late in the evening and had an overpriced, disappointing dinner at the restaurant (locals trying to cook foreign food, rather than...

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Helpful?
Thank Emma L
Phoenix, Arizona
Reviewed 18 July 2016

Spent 2 1/2 days at Montana de Fuego. It was very special from the time I checked in until I left! Staff was very professional, friendly and caring. Juan Carlos (bellman) was exceptional, looking out for my every need. We became friends during my stay. The front desk staff was also outstanding, including Stephanye and Jacquelina. Grounds were neatly kept...

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Helpful?
Thank PhxRiles
Fernando S, Operations Manager at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to comment about your recent visit to the Monatña de Fuego Resort & Spa. Our main goal is to provide unforgetable experiences for our guests. We will take in count your experiences in the hotel. Warm regards,

Reviewed 10 July 2016 via mobile

Good service as always. Food is getting better. They need to improve quality of appliances in the rooms and parking. Rooms are very comfortable and people very kind. Hot spring waters are incredible and the volcano is right in front of the hotel. Bar service is bad. They need to put more people. I waited for 10 minutes and no...

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Helpful?
Thank Humberto O
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Mr. Humberto, Is really pleased to read you had a pleasant stay with us and that you enjoyed our restaurant. We want to apoligize about the inconvinience that you had at the bar. We are going to take your advice and try to have more people at the wet bar. Warm regards.

Playas del Coco, Costa Rica
Reviewed 10 July 2016

We really enjoyed our stay here. We had 5 people and 2 cabins, and got a great deal. The resort was clean, and the staff was very polite and helpful. We were in the standard cabins that were towards the road. Both of the cabins could have used new roofs and other maintenance. However, there were no leaks while it...

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Helpful?
Thank Anthony H
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Mr. Anthony, We would like to thank for yours detailed comments, we really appreciate it. In Montaña de Fuego always we are improving and changing our services and products to offer the best possible to our guest. We will take in count your experiences in the hotel. Warm regards,

Reviewed 5 July 2016

I went with my sister on the last days of June, to enjoy some rest and relaxation away from the office. The staff was always very kind and proactive to help. They fixed the sofa bed in our Garden Suite, so that my sister and I slept comfortably each in a separate room. The beds are comfortable and the amenities...

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Helpful?
Thank Elisa U
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Mrs. Elisa We appreciate your comments and input on our hotel it helps us to reinforce your goals and keep up with the best performance We are at your service for future bookings Warm regards, Fernando Sáenz

Reviewed 4 July 2016 via mobile

I loved my stay here. The staff was supper friendly & welcoming, they always said hi & greeted you wherever you went. Most of them spoke English which was very helpful. The Room was always clean and the property is in a great location! I would definitely recommend this place to anyone & would love to visit again in the...

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Helpful?
Thank Vanessa P
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Vanessa, We are pleased to know about your experience in our hotel the cleanliness and service was satisfactory for you. Our main goal is to provide unforgetable experiences for our guests. As you mention our location is unique, nearby to Fortuna Town and close to the different attractions. Warm regards, Fernando Sáenz

Bethlehem, Pensilvania
Reviewed 3 July 2016

The hotel was amazing! The views were gorgeous. The staff was awesome and the food was delicious! The lake suite was fantastic. All excursions were minutes away. Complimentary breakfast in the mornings were sweet!. Will definitely come back again..

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Helpful?
Thank fjriverap
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear guest, We are pleased to know about your experience in our hotel the cleanliness and service was satisfactory for you. Thank you for your appreciation over breakfast, we constantly look for variety and new choices for our guests. Warm regards, Fernando Sáenz

Bow
Reviewed 26 June 2016

I stayed here with students. This hotel was separated into bungalows, which kept things nice and quiet. Although there were some ants in my room, the room itself was very nice and clean. There are porches off the front of the room, so you can sit and enjoy a cup of coffee in the morning while admiring the spectacular view...

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Helpful?
Thank mwestman11
Fernando S, Gerente de Operaciones at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Westman, We are pleased to know about your experience in our hotel the cleanliness and service was satisfactory for you. Thank you for your appreciation over breakfast, we constantly look for variety and new choices for our guests. Warm regards, Fernando Sáenz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 

Additional Information about Hotel Montana de Fuego Resort & Spa

Address: 142, Costa Rica | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €80 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Hotel And Spa
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#11 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Montana de Fuego Resort & Spa staff and other travellers.
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Questions? Get answers from Hotel Montana de Fuego Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the deluxe rooms if possible to avoid noise from other rooms.”
 of 5 bubbles josha500, 27 Nov 2016 | Read review
“ask about parking near your room”
 of 5 bubbles dawnpX9959TY, 9 Oct 2016 | Read review
“all rooms seem to be well situated for views of volcano”
 of 5 bubbles 222blakew, 18 Sep 2016 | Read review
“Volcano view”
  • Volcan arenal cover by clouds from bed
 of 5 bubbles joselync102, 10 Sep 2016 | Read review
“Some bungalows sit on a reflecting pool, some have views of both valley and volcano, some closer to the hot tub pools/spa.”
 of 5 bubbles Wewilling7, 8 Sep 2016 | Read review
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