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We stayed here for two nights and had a great time. Our cabin had a wonderful view of the volcano and the hot springs left our skin smooth as silk. The water is brown because of the minerals so don't be surprised. The prices are...More
Thank Jeremy W
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 17 November 2014
Thank you for your kind comments; It was an honor having received you in our hotel.
Hope you visit us in the future with your family and friends.
Special greetings from this natural paradise and all our team!
Stayed there yesterday. Good location, lovely grounds. Poorly appointed rooms, old and fuzzy TV, lots of bugs everywhere. Our room faced the volcano, which is nice. Poor amenities, poor shower. Breakfast (included) was great! The hot springs pool were open when we arrived (not all...More
2 Thank RACHEL E
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 14 November 2014
We really appreciate your comments, they are very important for us.
We will take each detail to improve and be better in all our services.
We hope you come back in the future, and offer you all our best, with an excellent view...More
Very good hotel with great service.
The multiple thermal pools and the canopy tour there are great.
The price was right and the breakfast was excellent.
Well definitely come back.
Located perfectly between town and the volcano.
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 13 November 2014
We appreciate your lovely comments, they are really important for us.
It was an honor attended you in our resort. We hope you come back in the future with family and friends.
All our best from your friends of Arenal Paraiso Hotel.
We only stayed here one night and I wish we would have stayed a few more. I emailed with them to help me book a room and they were so helpful and accommodating. I was trying to make it extra special for one of the...More
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 4 October 2014
Kindest regards from Arenal Paraiso!
Thank you for taking the time to write such lovely comments, it was our pleasure having you visit, and for such a special occasion, too.
We’re thrilled that you enjoyed the food, the scenery and the services, and...More
This hotel was nice enough. There was an excellent view of the volcano from the dining facility, but not from our room. There were a lot of bugs, dead and alive, which was expected, but I still think the rooms could be updated and cleaned...More
Thank LaShaun S
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 26 September 2014
Thanks for share your experiences in Arenal Paraiso!
We sorry about the bellboy, with will take action on this theme, we work to improve and offer the best to our guest.
Really appreciate your comments, they are very important to our growing.
Hi there ! No its not difficult to get yo the hill. Easy and you can drive to the cabin no problem. Zip luning i could see the perch and the cables. Very nice actually, did not zipline but looks lije its worth it ! Enjoy