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Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
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1,059 Reviews from our TripAdvisor Community

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There are newer reviews for Arenal Paraiso Hotel Resort & Spa
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Showing 675: English reviews
Scotland
Level Contributor
78 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 February 2012

I would say the main advantage of staying at this hotel is the wonderful views of the Arenal volcano. Each of the chalets has a porch with panoramic windows that look toward the volcano. Unfortunately the rooms are dated and tired. Contrary to another report there was a working safe in our room and when we accidentally locked it before... More 

Helpful?
1 Thank Qwerty2468
arenalparaiso, Director of Sales at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest, Thank you very much for sharing your experience. We really appreciate your effort and the opportunity to know about your comments. Your comments will be very useful for improving our service. Thank you for all your words, we are glad we had the chance to serve you. About the renewing, we are actually running a process to renew... More 

Medford, New Jersey
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 February 2012

This property is just plain tired! Needs complete renovation. Our room was tiny and you could just about turn around in the small, outdated bathroom. There is no safe in the room and our patio door wouldn't close! The dinner service in the restaurant was slow and food was over-priced and just so-so; the buffet breakfast needs major improvement! The... More 

Helpful?
1 Thank Hilthd2000
arenalparaiso, Director of Sales at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest, Thank you very much for sharing your experience. We really appreciate your effort and the opportunity to know about your comments. Your comments will be very useful for improving our service. About safety box, superior rooms and suites offer a safety box, however stardard rooms do not. In any case, we have a free safety deposit box in... More 

Travellers are raving about these La Fortuna de San Carlos hotels

North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 January 2012

The hotel was a basic touristy well used property. It covered the basics a bed clean but not comfortable, a bathroom with running water needed some repairs, The pools were nice but the hot spring pools were a downer. The swim up bar was very nice and comfortable. The restaurant we had a very nice breakfast buffet every morning with... More 

Helpful?
1 Thank orthocaster
Karmiel, Israel
Level Contributor
125 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 30 January 2012

everything you have desired always: the room is like a villa surrounded by wonderfull gardens, swimming pool, hot springs inside the hotel's territory, the hotel even own a waterfalls.

Helpful?
2 Thank bestsZagreb
arenalparaiso, Director of Sales at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest, Thank you very much for sharing your experience. We really appreciate your effort and the opportunity to know about your comments. Your comments will be very useful for improving our service. We hope to have a chance to serve you in a near future and give you even a better service than the one you enjoyed. Greetings, Marco... More 

Owensboro
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 January 2012

Arenal Paraiso was the second stop on our birding trip through Costa Rica. The resort feel helped us to re-energize after the long drive from San Gerardo de Dota :-). The staff, especially Wilmer) were very helpful and we were able to book the tours of our choice. Dinner was very nice with a moderately priced menu of good variety.... More 

Helpful?
3 Thank judy11Owensboro_KY
arenalparaiso, Director of Sales at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest, Thank you very much for sharing your experience. We really appreciate your effort and the opportunity to know about your comments. Your comments will be very useful for improving our service. We hope to have a chance to serve you in a near future and serve you again. Greetings, Marco Cañizales Marketing Manager marketing@arenalparaiso.com More 

San Francisco, California
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 January 2012

The premises are very clean, as well as the room. All staff members we encountered were very friendly, although some where not so helpful. I do have to say that my phone turned up missing, but we have yet to pinpoint if I lost it, or if it disappeared. Last I had it was in the room. We only visited... More 

Helpful?
1 Thank Brandy516
London, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 January 2012

We arrived Dec 31st around 5pm with 4 adults/2 kids and had booked 2 standard rooms for 2 days, The standard rooms are the small cabins described. I think we were in cabin 110 and 111 which are at the front of the property very close to the road so there is a bit of traffic noise from time to... More 

Helpful?
2 Thank BooYaa
Santa Rosa, California
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 January 2012

The property is quite lovely and probably really nice when you can see the volcano. Unfortunately while we were there it was cloudy the entire time so we could never see it. The restaurant is only average to slightly above average but pricey for what you get. Staff are pleasant and very attentive. There was fresh fruit every morning for... More 

Helpful?
1 Thank Jill H
Chicago, Illinois
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 January 2012

I felt that this resort excelled at certain things and failed at others. It is a beautiful property though it is situated about a $10-$12 taxi ride from downtown La Fortuna. Here are the pros/cons from our stay: Pros: -Awesome buffet breakfast (the best I had in all of Costa Rica) -Excellent quality food at the restaurant (though a little... More 

Helpful?
2 Thank Miche60605
Calgary
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 January 2012

What a cute little hotel. Very private rooms and the view were spectacular. Greats: -The hot springs that run all the way through the hotel. There are a number of different pools you can go into and they differ in heat. Very private and very fun. -The rustic jungle feel of the surrounding area. Frogs everywhere at night. Beautiful noises... More 

Helpful?
2 Thank Funkyjive5

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €90 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Arenal Paraiso Hotel Resort And Spa
Arenal Paraiso Hotel La Fortuna De San Carlos
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#15 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Paraiso Hotel Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from Arenal Paraiso Hotel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room closer to reception if you don't want to hike to your room”
 of 5 bubbles i-gots-wanderlust, 28 Nov 2016 | Read review
“Best views are from the cabins”
 of 5 bubbles Joet6192, 12 Oct 2016 | Read review
“They are all good”
 of 5 bubbles DogMummy, 18 Sep 2016 | Read review
“view of the volcano”
 of 5 bubbles 652lindsays, 5 Sep 2016 | Read review
“All rooms or cabins have a view to the volcano. Bring insect repelent.”
 of 5 bubbles 665renanm, 4 Sep 2016 | Read review
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