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Arenal Paraiso Hotel Resort & Spa

AMOMAUS$92*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$119*
US$92*
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US$119*
US$116*
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Arenal Paraiso Hotel Resort & Spa
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1,179 Reviews from our TripAdvisor Community

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There are newer reviews for Arenal Paraiso Hotel Resort & Spa
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Showing 754: English reviews
Virginia
Reviewed 3 weeks ago

Beautiful location and grounds, lovely cabins. Not sure why we did not have more than one minute of truly hot water for our showers before the water got cool, especially since most of the water in the area is heated by volcano... Staff was very helpful.

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Helpful?
Thank RVAmama
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear client Thank you for rating us and sharing details of your stay. We are glad you had a good stay and could enjoy of our services and facilities. At our hotel you will be able to enjoy of beautiful grounds with plenty of options for your entertainment. Also our staff will always try to help and make your stay...

Toronto, Canada
Reviewed 3 weeks ago

Lovely grounds. Superior rooms are nice, well appointed, well spaced, fabulous views of the volcano. Hot springs are a welcome retreat at the end of a busy day. Nice quiet resort. Restaurant – breakfast if mediocre. Restaurant staff are attentive and professional. Zip Line – awesome, personal. Miguel is a great guy, fun, personable. He makes the zip line day...

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Helpful?
3Thank delilah0072017
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Delilah Thank you for taking the time and sharing details of your stay. We can see you had mixed feelings regarding your stay. We are glad to see our facilities and services were up to your expectations and could enjoy of them We have taken note of your observations regarding our front desk staff and will be taking immediate...

United States
Reviewed 3 weeks ago

The outside space at this hotel is fabulous. The grounds were very well maintained. We enjoyed the pool and the hot springs as well. The room itself was only fair. The shower had a leak that went into the closet which caused the room to have a mildew smell which really triggered my allergies. The breakfast was good and other...

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Helpful?
2Thank Margaret B
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Margaret Thank you for rating us here on TripAdvisor and sharing details of your stay. We are glad you had a good stay and enjoyed of our services and facilities. We are sorry there were some problems with the assigned room, we have checked as per your report with our maintenance department about this leak and corrected the problem...

Reviewed 3 weeks ago

This could be a spectacular property. The cabins are nicely spaced and the scenery is beautiful. BUT the cabins are in need of a lot of minor repairs. Right down to the shower doors not opening properly. The resort boasts that they have hot springs, which they do. What they do not have is enough hot water in each cabin...

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Helpful?
1Thank Stephanie E
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Stephanie We are sorry there were problems during your stay. We have taken note of your observations and will be checking immediately what happened. We hope to have the chance to serve you again and correct whatever was wrong during your fist visit. Best regards

Minnesota
Reviewed 3 weeks ago

Beware of this property! Theft of cash and audio equipment right out of locked rooms in suitcases. Clearly employees are stealing from tourists. My daughter's mission group just left this hotel. Heard the location is great, but be advised.

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4Thank Lisa142442974
Reviewed 4 weeks ago

This is a really good hotel if you don't want to completely break the bank. Rooms are a little basic inside (bathrooms need updating), but the views of the volcano are breathtaking from everywhere. Our little casita had a shaded front porch with a view, and a back porch facing the jungle (ask for a room at the back of...

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Helpful?
Thank Sarah A
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Sarah Thank you for sharing details of your stay with all of us, here on TripAdvisor. We are glad you had a great stay and that our services and facilities were up to your expectations. At our hotel, you will always find the best views of the Arenal Volcano and our grounds offer something to do for each kind...

Kent
Reviewed 4 weeks ago

Travelled as part of an organised group with a busy itinerary and arrived after dark. Warned by guide that this could be disorientating. Member of staff came on board and issued us with wrist bands that we were required to wear for our two-night visit. Fancied a drink before dinner and discovered that there is only a swim up/wet bar...

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Helpful?
1Thank Patricia S
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Patricia Thank you for rating us and sharing details of your stay with all of us. We are sorry there were some minor problems during your stay, but are glad that everything worked out well and you could enjoy of our services and facilities We have a wet bar on site, available for all our guests, the color of...

Reviewed 4 weeks ago

This place was average. Nice price with free hot springs and breakfast, but the room was disappointing. If you are looking for somewhere to crash and aren't snoody, this may serve your purpose. The property is pretty and well maintained, but the room had an odd smell and lots of bugs in our bathroom. I would not recommend this place...

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Helpful?
Thank Sara F
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Sara Thank you for selecting us during your visit to La Fortuna and giving us the opportunity to serve you. We are sorry there were some problems with the room assigned, our cleaning staff checks the rooms in a daily basis and we have no report of any kind of insect. We are located in a zone where some...

Lichfield
Reviewed 4 weeks ago via mobile

The views of the volcano is lovely although expect the top to be covered by cloud and don't expect to see any volcano smoke. The rooms are spacious and well separated from each other. Hot water seems to be provided by a shared solar panel so if you want hot water be first to use in the mornings. The safe...

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Helpful?
Thank ChorleyLichfield
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear client Thank you for selecting us during your visit to La Fortuna. We are glad to see that you had a good stay and that you could enjoy of our services and facilities. We are sorry to see that you had problems with the safe in the room, we will check our report log to see what might be...

UK
Reviewed 4 weeks ago

Well our shower was merely a trickle and very difficult to manage to get a good temperature and it didn't seem to matter if it was in the evening or the morning. We put some items into the laundry service and I have to say it was the worst I have ever had from a hotel. One of the shirts...

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Helpful?
Thank Misty52
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Misty Thank you for reviewing us here on TripAdvisor, all comments and observations from our clients are welcome, we work listen to them to improve and offer a better service to future guests. We are sorry there was a problem with the laundry service. Our general manager is aware of this and will be checkin with our staff immediately....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: €86 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#15 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Paraiso Hotel Resort & Spa staff and other travellers.
18 questions
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See all questions (18)

Questions? Get answers from Arenal Paraiso Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up the hill the better.”
  • Beds, closet, refrigerator and desk
  • Beds
  • Sink and shower
  • Volcano
Lestertheinvestor, 24 Apr 2017 | Read review
“Lower rooms are closer to the pools, restaurant and reception.”
matteotL836TF, 19 Apr 2017 | Read review
“Ask for an updated room.”
margaretb191, 5 Apr 2017 | Read review
“For best views, get a room at the back that backs into the rainforest so you get a double view - front side volcano”
sarahaL9420GS, 1 Apr 2017 | Read review
“It seemed that all rooms had a view of the volcano (when not hidden behind cloud).”
patriciasH4364LH, 30 Mar 2017 | Read review
5 of 5
AMOMA
US$92* /night
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Booking.comUS$119
Expedia.comUS$116
ElvolineUS$94
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*Disclaimer
Prices are for 1 room, 2 adults
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