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Traveller (1054)
Room & Suite (482)
Dining (70)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“butterfly garden”(43 reviews)
“chalet room”(12 reviews)
“junior suite”(48 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Arenal Lodge
Special Offer: Package Deal
Offers from Arenal Lodge
Special Offer: Package Deal
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (900)
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Traveller rating
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11 - 15 of 700 reviews
Reviewed 2 April 2018 via mobile

This was a great place for family hikes. The waterfall was beautiful. We saw a huge group of Howler Monkeys during our hike and a ton a beautiful birds. I would love to try to stay at the lodge in the future. It seems like...More

1  Thank ashsca
Response from Marco D, Operaciones at Arenal LodgeResponded 4 weeks ago

Thank you very much. Hope you can stay with us soon. It will be a pleasure to have you here. Best regards.

Reviewed 1 April 2018

Dont judge this place for its appearance. This is not a 5 star with luxurious/new stuff; not everything is sparkling new, but it works. However, this place will offer you great value, a great view, great service, clean everything, great buffet breakfast, great quality food...More

1  Thank Jose M
Response from Marco D, Operaciones at Arenal LodgeResponded 4 weeks ago

thank you very much for commenting. It will be very useful for future clients. And also will help others to choose Arenal Lodge. Time to relax... Time to Arenal Lodge. Best regard.

Reviewed 31 March 2018 via mobile

This hotel rated 3 stars, but I can’t even rate it 1 star. Rooms was in very bad conditions, mold and dirt in every corner and on the walls, mattress pillows and bedding are way way past due. I will not stay again or recommend...More

1  Thank Benny M
Response from Marco D, Operaciones at Arenal LodgeResponded 4 weeks ago

We be sorry to hear your comment. We apologize and hope sometime you give us another opportunity. Best regard.

Reviewed 28 March 2018

After the awesome trip up from the main road to the hotel, the view was well worth it. Wildlife was interesting. Staff and services was friendly and efficient. Classy rustic setting - just right for the country and setting. Lovely!

1  Thank veltab2017
Response from Marco D, Operaciones at Arenal LodgeResponded 4 weeks ago

We appreciate when people understand our concept, and transmitted it the way you just did. Thank you very much for taking your time to comment. Best regard.

Reviewed 26 March 2018

We stayed here for two nights whilst travelling round CR. I booked through booking.com and unfortunately none of the photos on their website represented the room we got when we got there. It had no character or charm and seemed grubby. It was far away...More

1  Thank AJ_9413
Response from Marco D, Operaciones at Arenal LodgeResponded 4 weeks ago

We apologize for the receptionist behavior, and we are going to correct him. Hope you give us another chance to make it better. Best regard.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$74 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Spa Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1054)
Room & Suite (482)
Dining (70)
Pool & Beach (67)
Amenities (53)
Family and Play Areas (11)
Questions & Answers
Ask a question
Judy F
18 May 2018|
AnswerShow all 2 answers
Response from RideOnTrailsCr | Reviewed this property |
Arenal Lodge is different than the Observatory Lodge.
0
Votes
Jess M
5 April 2018|
Answer
Response from reesecarp | Reviewed this property |
Yes. They have many rooms with a direct view but the Chalets are the best ones...floor to ceiling windows directly facing the volcano. You must get the Chalets.
0
Votes
hannahw1992
21 October 2017|
AnswerShow all 3 answers
Response from docsizar | Reviewed this property |
Hello, just saw this after a while. If you still need help finding rides let me know please
0
Votes
Room Tips
"Chalets are up higher with fabulous views."
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"The Chalet's have a great view"
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"Top floor chalet"
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"I think all rooms have a great view. The two bedroom/two bathroom suite was very reasonable."
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