Very tough to find when driving into La Fortuna. Parking is a couple of blocks away but relatively secure. Check in simple enough once found. Room very basic and overlooked courtyard with pool though noise was not an issue. Breakfast was buffet once and a la carte the next day. All pretty average.
We stayed here for our second leg of a G Adventure Costa Rica Quest tour. The accommodations were comfortable with air conditioning, staff was very friendly, and the hotel was centrally located. We had an awesome view of the main street/plaza. You could hear party music on Saturday night. If you want a quieter room, ask for a pool view. No elevators that I know of, so make sure you can carry your luggage up the stairs if you’re not on the ground floor. One downside was internet. I would have to go to the lobby or the pool area to get good WiFi. Overall, I had an excellent time in La Fortuna and I highly recommend this hotel.
For my birthday I gave myself a massage at the Tabacón Hotel Spa in El Arenal, La Fortuna in Costa Rica. I bought a Day Spa and a treatment, which includes the incredible and unique natural hot springs of the place. I decided to stay in a small hotel in the town of La Fortuna, first to be more in the center and second because I had already spent my savings on the spa treatment. What a pleasant surprise to arrive at the Hotel La Fortuna Downtown Inn, they treated me better than any luxury hotel. All very friendly and with a genuine desire to help me and make my stay very pleasant. They helped me with a Mistico tour to the hanging bridges, they explained to me how to return to San José and they always guided me in everything. The very good breakfast was amazing, with the best pinto rice I tried in Costa Rica! The hotel is very central, clean and you feel like family. Very central, right next to where the bus leaves for San José. I definitely recommend it; ahh, and the best price can't be! Next time I will stay more days; Thank you very much for everything, see you later! 😉👏🏼👏🏼…
Our tour group was book at this hotel. It was a nice hotel with comfy beds and good air conditioning. There was a fair bit of street noise since our room face the street but that is expected. The problem we had was with the breakfast. We were told at check in that breakfast was $7. It was unclear to me and my friends as to what was included so I asked the waitress at hotel restaurant. She said that breakfast was al a carte so I preceded to order toast and coffee. At check out the front desk manager said we had to pay $10 for breakfast. I explained the situation and that I wanted to pay for what I had ordered and said he no, and that We had to pay $10 per person. I said it was wrong to charge us that amount when we were miss informed. To no avail we each paid $10 for toast. BE AWARE of the breakfast scam eat somewhere else!!!…
My worst hotel experience by far: To sum up a long story, my friend got robbed by the hotel, got accused of lying when he complained about it, and then the whole group (4 of us) got kicked out. The people running this hotel are likely a bunch of crooks and we left feeling violated, unsafe and helpless. Don’t stay there. The long story is below ———- We were 4 of us ( 2 girls and 2 guys) and had 2 rooms at the hotel right next to each other (Rooms 7 and 8) booked for 2 nights 28/29 Dec. I came into the hotel around midnight on Fri 28 Dec. I took the late flight from Atlanta and then made the long drive from San Jose airport. Nobody was at the door even though my friends (who had come in earlier) had informed the front desk that I would be coming in around midnight. Next day we went to see the Tenorio volcano and came back to the hotel in the afternoon. Then my friend in the next room informed us that he had $700 stolen. We found out that he left the money in the room in his sunglass case (not smart clearly) because there was no safe in the room and because he didn’t feel comfortable leaving this in the safe in the lobby. He informed the front desk who immediately started making up stories and one of them called the tourist police. The manager (said he was an owner) vehemently denied that anything could have happened going as far as saying the room wasn’t cleaned. Very clearly the bed was made and the bathroom was cleaned and towels replaced with fresh folded ones. The tourist police saw this but the owner refused to understand this or blame the cleaner (they were likely in it together). My friend filed a complaint/case with the tourist police and then we went to lunch thinking that the ordeal was over. When we back to the hotel, we spoke to the owner to understand next steps on recovering the money and whether he had spoken to the cleaner. It was my friend and me and the girls went upstairs to the rooms. The owner then started making a few ridiculous clearly false claims: that he had a cleaning sheet that documented the room wasn’t cleaned, he brought the sheet and it was the only room in the hotel that wasn’t cleaned (surprise!). Then he said that my friend had brought in his own towels. And he claimed my friend’s wife had told the cleaner when she knocked on the door at 07.30 not to clean the room. He then changed that to say that she had told the cleaner at breakfast (apparently the cleaner was also the waitress and my friend’s wife knew that) in Spanish (which my friend’s wife does not speak) not to clean the room. It was clear to me that he was building lie after lie to somehow not pursue the issue with his cleaner. My friend wasn’t able to keep his cool, a bad move, but it was tough to do so given he had been robbed first and then the owner accused him of lying. He yelled at the owner and stormed away to his room. The owner then got upset and yelled at us to leave the hotel and that he was calling the police. He apologised to me and said that I would have to leave the hotel even though I didn’t do anything. Soon, 2 policemen came, real police not tourist police. And another owner came who was a bigger bouncer type who started banging on my friend and wife’s door. I observed the whole thing from downstairs. He started intimidating my friend and his wife given he was a bigger person and threatened to physically throw them out. All in front of the 2 police. He was also talking to the 2 police and laughing at us and saying he didn’t want people like us in Costa Rica. I felt like we would be arrested so persuaded the rest of the group not to argue and to leave the hotel. I have never felt so violated and helpless in my life, even the police would not help us inspite of filing a police report (although that was the tourist police) We were lucky to find a room on booking.com given it was the 29th and peak season. 4 of us had to share it but it was ok as it felt like a safe place. Costa Rica is an amazing place with amazing people, and this was a one off incident specific to this hotel. The rest of our trip was brilliant. I would go back in a heartbeat, but never again to this hotel.…
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