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We are members of IHG and frequently stay at Holiday Inn Express hotels, but this had to be the nicest yet. The room itself was lovely, and the front desk staff was very thoughtful and kind. The breakfast offerings were better than any other. After...More
Great experience. Very friendly staff that goes above and beyond. Carlyn, at the front desk went way out of her way to be helpful. The hotel is very clean, pool area nice, breakfast and staff there were also fantastic. Will be returning to this hotel...More
Stayed while traveling through Alabama. So the good points. Hotel very clean and nicely decorated. Room and bathroom were both very clean. Breakfast was very good they had pork and turkey sausage and bacon. Yum-o. Now the bad. The beds were horrible hardest bed I’ve...More
We have stayed at the Holiday Express on several occasions over the past 3 years while our daughters attends UA. The front staff is always friendly, helpful and professional. The breakfast area is very spacious with nice selections and the ladies couldn't be nicer working...More
I went there for a conference. My room was clean but basic. The staff I encountered were all polite. I was impressed with the manager. I had to speak with her after I accidentally booked my room for the wrong date originally. She was so...More
1 Thank amyw2012
Response from IHGService, Guest Relations Manager at Holiday Inn Express Tuscaloosa-UniversityResponded 20 April 2018
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff and management among the others. I know we still have a lot of...More
Normally, with Holiday Inn Expresses, you would get bacon in 1 day and sausage in the next day. Similarly, scramble egg in one day and folded egg pockets the next day. With this place, it rolls out everything at the same... More
Normally, with Holiday Inn Expresses, you would get bacon in 1 day and sausage in the next day. Similarly, scramble egg in one day and folded egg pockets the next day. With this place, it rolls out everything at the same time. Thus, you get more hot items. Unfortunately, they are the same items 7 times a week.
I think all the breakfast items are prepared by IHG. This includes egg (possibly powdered egg mix), sausages, gravy sauce, etc. They would still need to bake the biscuits and microwave the sausage patties.
There are other cold items (milk, yogurt, banana, orange, muffins, etc.) for breakfast as well. They are included in the room price.
Parking is free; there are sufficient parking spaces.