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Centerstone Inn

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Centerstone Inn
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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Blacksburg, Virginia
Reviewed 3 weeks ago

This place had earned an above-average rating and it was one of the few in that category that was also convenient to I-20, allowed pets, and was under $100/night, so we took a chance. Ick. The sheets and toilet were clean. That's it. Everything else was disgusting. I am not a clean-freak, so it means something when I say... -I...

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Helpful?
Thank jljones81
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! After reading the recap of your stay with us at Centerstone Inn, I am deeply concerned about the issues you experienced. Our goal is to always provide our guests with a safe, clean, and welcoming atmosphere and I sincerely apologize that we were not able to provide you with this during your brief time with us. I am interested...

Reviewed 18 December 2016 via mobile

This was a cute little place. It's got character. The staff was friendly. There was a burn hole in our comforter and we didn't get any blankets for our sofa bed so our son slept in bed with us. The breakfast was lacking. We had to ask for syrup and jelly. There was hair in the shower from where someone's...

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Helpful?
Thank Candice W
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! Thank you for taking the time to review our property. We appreciate any feedback our guests are willing to provide. I apologize about the concerns you had during your stay. We are working to improve our training so that these issues you listed will not be repeated. If you have any questions or concerns, please contact me at (205)...

Reviewed 12 December 2016 via mobile

This Inn was just alright. We stayed for one night during a road trip. It looked as though it was housing local construction worker types. At first glance, it was clean and affordable, until we noticed an unsavory sight in the artwork (see photo). I should think that would have been noticed/cleaned and therefore made us wonder what else wasn't...

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Helpful?
Thank neondanger80
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! Thank you for taking the time to provide a recap of your stay with us. I do apologize about the two fire alarms that you experienced during your stay, I know that they can definitely be disturbing. As you suspected, they were both due to dust located in the ducts. As for the breakfast, I will be speaking to...

Walker, Louisiana
Reviewed 26 November 2016 via mobile

We booked a room at 1:00pm and at 3:30pm we called and explained that my granddaughter got very sick and we will probably stay most of the night in the emergency room....which we did! Can you believe that they charged me full price? Could not speak to a manager only a desk clerk! Tried to explain our situation and he...

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Helpful?
Thank Nylaspoppy
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! I apologize that the brief experience you had with us was not favorable. The day that you booked a room for was a non-cancellation date due to the major event happening in town, the Iron Bowl. This is a policy at our hotel, as well as many others during football season in Tuscaloosa. I apologize that you felt the...

Koloa, Hawaii
Reviewed 27 October 2016

We stayed here on a return trip from North Carolina. The room was clean and the location was convenient. The hot water faucet in the shower made it very difficult to take a warm shower. The breakfast was sparse, but adequate. All in all, it was a reasonable stay at a reasonable price. I would stay here again.

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Helpful?
Thank eghuff
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! Thank you for taking the time to write a review of your stay with us. We appreciate you staying with us and potentially staying with us in the future. We look forward to serving you again soon. -Anna M. General Manager

Rainbow City, Alabama, United States
Reviewed 23 October 2016

I travel on business to Tuscaloosa three days a week, so I have stayed here quite a bit. I tried other hotels but I always came back to Centerstone. The price for a room is more than fair.They are large rooms, and have microwave, refrigerators, and all the amenities you expect at a nice hotel. The hotel staff is nice...

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Helpful?
Thank donna h
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! Thank you for taking the time to write a review of our hotel. We love hearing that our guests enjoy their visit with us and that they plan on returning to us. Thank you for all of your positive words, I will definitely be sharing them with the rest of the staff. If you are looking to book with...

Reviewed 9 September 2016

Rooms were clean. Place could use a facelift. Staff was pleasant. Not much around for food if you check in late. The free breakfast the next morning was a nice surprise. Waffles, cereal, bagels, toast, sausages, and more. No need to stop to eat.

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Helpful?
Thank Kevin N
Anna M, General Manager at Centerstone Inn, responded to this review

Hello! Thank you for taking the time to write a review about your stay with us. I apologize that I am just now responding to you. We appreciate your staying with us and writing such positive comments about our property. We would love to serve you again soon in the future. If you are interested in staying, please contact us...

Calera, Alabama
Reviewed 22 August 2016 via mobile

The room was dated. The plugs didn't work but for 57.00 per night, we were not expecting much. The room was decent. We were there for a concert. The front desk personnel was nice. The sheets were clean. All essentials were there...nothing fancy

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Helpful?
Thank SAWTRC
Greenville, South Carolina
Reviewed 17 August 2016 via mobile

I stayed in a couple of chain hotels in town, found this one, and was pleasantly surprised. Clean, friendly staff. Two points of critique, one, get to breakfast early, cause the " free stuff" crowds hoard the food. Saw many pile plates high and leave. Second, front desk staff shouldn't fold towels at front desk, just feels unsanitary. Kinda wierd....

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Helpful?
Thank tomncecilia
Morristown, Tennessee
Reviewed 14 August 2016

I can not stress enough to you to stay away from this hotel. First off, we booked a double queen suite. We were given a king bed with a pull out sofa and told too bad that is all we have left. The sofa's bedding had black looking molding on the bottom and the sheets looked slept on. We were...

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2Thank TheSuze12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centerstone Inn & Suites is located less than 15 minutes away from The University of Alabama, and next door to Cracker Barrel restaurant off of exit 76 in Tuscaloosa. We do have a free full HOT breakfast in the mornings, on-site staff 24 hours a day throughout the year, interior room hotel, recently renovated, flat panel TVs, micro/fridge, hairdryer, and complimentary Wi-Fi. Also, the hotel does offer extended stay options for those that are staying in the Tuscaloosa area for longer periods of time. Our target markets consist of are families, business travelers, leisure, and visitors to the Tuscaloosa area. ... more   less 

Additional Information about Centerstone Inn

Address: 4700 Doris Pate Drive, Tuscaloosa, AL 35405 (Formerly Comfort Inn)
Region: United States > Alabama > Tuscaloosa
Price Range: €61 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Centerstone Inn 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Comfort Inn Tuscaloosa
Tuscaloosa Comfort Inn
Hotel Style:
#10 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from Centerstone Inn staff and other travellers.
6 questions
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Lafayette
11 months ago
Nixa, Missouri
over a year ago
2 months ago
Story City, Iowa

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Questions? Get answers from Centerstone Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms with the king? sized beds have a sink and I really liked them.”
 of 5 bubbles 169donnah, 23 Oct 2016 | Read review
“pet friendly”
 of 5 bubbles michaelaG2544VI, 9 Jun 2016 | Read review
“Ask for room on side of hotel away from the Interstate.”
  • 2nd floor king room
  • 2nd floor king room
  • 2nd floor king room
  • 2nd floor king room
  • 2nd floor King room
 of 5 bubbles kittiemne, 7 Feb 2016 | Read review
“Away from ice machine and elevator. Ice machine is very loud.”
 of 5 bubbles MACVirginia, 8 Nov 2015 | Read review
“If you want a good CLEAN room stay at another hotel”
 of 5 bubbles Jalvy, 25 Aug 2015 | Read review
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