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Courtyard Troy

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Traveller (34)
Room & Suite (32)
Dining (6)
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Overview
  • Excellent46%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Troy
Special Offer: Member Rates
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Hotel deals
Offers from Courtyard Troy
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (132)
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LanguageEnglish
57
40
15
9
10
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All reviewsstarbucks coffeehampton inn next doormarriott propertynice hotela great nights sleeprooms are largetimely mannerin towntop floorthe room was nicewe've stayedthird floorstaff was friendlyrestaurants within walking distanceup to datea great staydefinitely stay here again
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1 - 5 of 131 reviews
Reviewed 4 weeks ago via mobile

First impression was very clean, updated and friendly staff. The man at the desk was very welcoming. He even came out from behind the desk to hand us our cards and talk about the restaurant area. The beds seemed clean. I’m always picky about white...More

Thank SoccerChick555
Response from Fred W, General Manager at Courtyard TroyResponded 3 weeks ago

Hello SoccerChick555, We appreciate you for staying with us and are glad to hear that you enjoyed our accommodations with the exception of the ants, which we sincerely apologize about. Next time you come to our area, we hope that you will stay with us...More

Reviewed 7 June 2018 via mobile

We've stayed in this hotel several times. The service we received from the night staff was not what you would expect at any hotel much less a Marriott. After traveling all day with small children I book a room at this Courtyard on my Marriott...More

Thank maddsmom00
Response from Fred W, General Manager at Courtyard TroyResponded 4 weeks ago

Dear maddsmom00, Thank you for choosing to stay at the Courtyard Troy and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have...More

Reviewed 1 June 2018

As with most Courtyard hotels, this was a clean and comfortable stay. Staff was friendly at check-in. The beds were extremely comfortable. Only there for a quick 1 night stay, but all was great. Only complaint is I wish they still offered free breakfast.More

Thank Trent J
Response from Fred W, General Manager at Courtyard TroyResponded 4 weeks ago

Hello Trent J, We are glad to hear that you had an enjoyable experience at our hotel! Just in case you stay with us again, I want to inform you that we also offer the "Breakfast for a Buck" and "Breakfast Lovers" rate promos, in...More

Reviewed 16 April 2018

We stayed at this hotel on April 6th & 7th. On April 7th around 9:30 am. I kindly ask one of the housekeeping members on the 3rd floor if they would change the lining on our bed. I also ask again upon leaving the room...More

Thank allen5117
Response from Fred W, General Manager at Courtyard TroyResponded 24 April 2018

Dear allen5117, We thank you for choosing the Courtyard by Marriott as your place to stay while visiting Troy. However, we would like to sincerely apologize about the issues you experienced during your stay. Our hotel staff aims to not only meet, but exceed your...More

Reviewed 16 April 2018 via mobile

I love the look of the rooms and the staff were very friendly and accommodating but I stayed there Wednesday night and woke up with bed bug bites on my feet and legs. The manager said they took the room apart and couldn’t find anything...More

Thank prudencelieux
Response from Fred W, General Manager at Courtyard TroyResponded 24 April 2018

Hello prudencelieux, I sincerely apologize about what happened during your stay at our hotel. As I stated when we spoke, we thoroughly searched Room 210 after you departed and did not find bed bugs or any signs that any were in the room. Our rooms...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$114 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (32)
Dining (6)
Questions & Answers
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Javygirl
23 May 2015|
AnswerShow all 4 answers
Response from Fred W | Property representative |
Good morning...yes, our Bistro serves breakfast! There are some fast food options for breakfast in Troy as well; however, we do offer a nice selection of breakfast items in the Bistro. We are now also offering all of our... More
1
Vote
amw07
18 January 2015|
Answer
Response from arrest2017 |
Do you allow pets
0
Votes
Room Tips
"Room was quite, we stayed on the 4 th floor"
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"Stay at the Hampton Inn"
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"Go across the street to the Hampton Inn for half he price & free breakfast"
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"Avoid the 3rd floor, awful and looking plaster job on ceiling in several rooms."
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