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Courtyard Troy

123 reviews
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Traveller (24)
Room & Suite (14)
Dining (1)
Overview
  • Excellent46%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)Write a Review
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All reviewsstarbucks coffeefront deskhampton inn next doorfree breakfastfirst floorbistro downstairsa great nights sleepruby tuesdaysshopping centersin townlocation is greattop floorgreat pillowseat breakfastnice hotelother guestsrestaurants within walking distance
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1 - 5 of 122 reviews
Reviewed 3 days ago

Nice clean rooms & well situated near Troy University & within walking distance to a few decent local restaurants. Friendly staff at reception. Didn't eat at the restaurant, but looked adequate. Nice comfy bed.

Thank Mike M
Response from Stan R, General Manager at Courtyard TroyResponded yesterday

Thank you for your nice comments about the Courtyard by Marriott, Troy, AL. We certainly enjoy receiving surveys and comments from our guests and sharing them with the staff. Thank you so much,

Reviewed 3 weeks ago

Great room. A bit noisy with football team and cheerleaders, but they quieted down early. Fridge in room isn't in a cabinet. Made gurgling noises directly behind the head of the bed!!! Ear plugs!! Hairdryer was in a bag, but so covered with dust and...More

Thank Lynn S
Response from Stan R, General Manager at Courtyard TroyResponded 1 week ago

Thank you for your nice comments regarding your room, and we will certainly address the hairdryer bag situation with our housekeepers. Please allow me to apologize for that, and the noise from the team. One would think that a team playing for a state championship...More

Reviewed 3 November 2017

Quite Hotel in the heart of Troy. Close to everything. Very clean and had a great nights sleep. The staff was hard to get ahold of after 8 pm. They did not stay at the desk. Other than that, very nice hotel.

Thank Andy W
Response from Stan R, General Manager at Courtyard TroyResponded 4 weeks ago

Thank you for your nice comments about our hotel. We will definitely address the absence of our desk agents when you needed them. Thank you,

Reviewed 25 October 2017

The room was a nice size but......upon going into the bathroom to shower I found droplets of blood on the tile flow...ewwww.....also a hairball hiding behind the bathroom door!! Obviously this floor had not been cleaned prior to our checking in. When I called the...More

1  Thank Terry S
Response from Stan R, General Manager at Courtyard TroyResponded 28 October 2017

Please allow me to apologize for the conditions and lack service you experienced during your recent stay with us. If at all possible, I would appreciate hearing from you directly so that I can gather additional information regarding your stay so that we can address...More

Reviewed 23 October 2017 via mobile

Check in was simple and the staff was friendly. Room was well maintained and up to date. Bathroom was spacious with plenty of towels. 3rd floor room was quiet and clean. No complimentary coffee or breakfast. Market is limited in what is available. Front desk...More

Thank cbrown9802
Response from Stan R, General Manager at Courtyard TroyResponded 3 weeks ago

Thank you for your nice comments regarding our Front Desk Staff. We truly appreciate hearing from our guests about our service. We have addressed your comments regarding the mop bucket left in the elevator, I don't believe that will happen again, and thank you for...More

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Traveller (24)
Room & Suite (14)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (47)
Bathroom (2)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$108 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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