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Citadines Biyun Shanghai

Hotels.comUS$87*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Citadines Biyun Shanghai
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78 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Shanghai, China
Reviewed 2 weeks ago via mobile

I actually have stayed here 8 years ago. Since I have a one day meeting in Jinqiao, this looks like a viable option. The place looks exactly like it was 8 years ago. Location: Great if you are having appointments around Jinqiao area. Very convenient and there are restaurants nearby and a Carrefour about less than a kilometer walk away....

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Helpful?
Thank eywchan
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for staying with us and having taken the time to share your review. We appreciate your patronage of business. Although you like much of our service, we do have to apologize for those items that failed you.We will take necessary actions to improve our room facilities in order to make sure all of our guests are...

Bengaluru, India
Reviewed 3 weeks ago

It was a short and sweet stay at Citadines. The kitchen facility is one of the key factor to stay here for sometime. Anyone would really feel like as if they are staying at their own house. Overall it was pleasant stay of mine at Citadines.

Review collected in partnership with this hotel
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Helpful?
Thank anilkumargopal
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for staying with us and having taken the time to share your review. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Citadines Biyun Shanghai is located in the heart of the Biyun international community, compare with Hotel, we have larger space and kitchen equipment which makes resident...

Athens, Greece
Reviewed 30 March 2017 via mobile

We stay in a 2 bedroom 2 wc the kitchen and the living room apartment.the place is very nice and quite.breakfast is pure.it is clean and they take care everyday the rooms.service is trying needs a little improvement especially in their english.if you are many people is a good option.

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Helpful?
1Thank georgekaramanis1967
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for staying with us recently and provide your valuable feedbacks to us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to...

Nagano Prefecture, Japan
Reviewed 29 March 2017

We reserved one bedroom for 5 nights. It is an incredible hotel experience. Every detail has been handled, the in room amenities are spot on, the room are very clean and comfortable. The reception staff are very helpful especially Brook. He was quick to respond our emails, and helped us reserve restaurants and make appointments for massages. The housekeeping staff...

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Helpful?
1Thank dongjun97
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for having taken the time to share your positive feedback about your recent stay at Citadines Biyun Shanghai. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us...

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
2 helpful votes
Reviewed 26 March 2017 via mobile

Spot some hairs inside the linen on my first night staying there. The staff acted fast and changed the room for me even it was midnight. And they explained it's someone changed the room the day before and they thought the bedroom wasn't used. Wasn't a nice start but after staying for few days, the staff are friendly and nice,...

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Thank A TripAdvisor Member
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for having taken the time to share your positive feedback about your recent stay with us. Although you like much of our service, we do have to apologize for those items that failed you. Please rest assured that we shall look into the matters and offer you a more pleasant stay in your next visit since your satisfaction...

Bengaluru, India
Reviewed 25 March 2017 via mobile

The apartments are decent hi however this place needs some 'care taking' while the studio apartment's living area and bed was good, the kitchen utensils needs to go. They are old used and not cleaned. Since the area has many expats and this place caters to many foreign travellers so English speaking staff in the reception could have helped. The...

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Helpful?
Thank deemo138
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for staying with us recently and provide your valuable feedbacks to us. While we are pleased that you like our breakfast, We are concerned to read the less positive aspects of your stay, that your expectations were not met. We will take necessary training to our staff in order to make sure all of our guests...

Singapore, Singapore
Reviewed 11 December 2016

Stayed here for a month in Feb 2016 as part of a relocation package for my job in Shanghai. This is probably more like a serviced apartment than a hotel however still has some facilities like a gym. I had a one bedroom suite with a washing machine and dryer included. The room had a full kitchen, separate water closet...

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Helpful?
1Thank Yanwan
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for your valued feedback and nice words to our property and staff. It is always encourging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Jasmine

zhuhai, China
Reviewed 10 December 2016

good overall; it is the cleanliness that matters and they provide a good breakfast. Though we arrived pretty late,the check-in is done efficiently so that we can get rest as soon as we can for the meeting the next day.

Review collected in partnership with this hotel
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Thank Joseph Hsien Ts... L
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest We are glad that you had an enjoyable stay. I will share your comments with our colleagues and look forward to welcoming you soon again. Best regards, Jasmine

Hong Kong, China
Reviewed 24 October 2016

nice hotel for extended time stay, except the location is a bit far away from any public transportation. rooms condition are average with a small bathroom. Amazing internet with FB and youtube at CHINA

Review collected in partnership with this hotel
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1Thank troy_foo
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for taking time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future. Best regards, Jasmine

Mumbai (Bombay), India
Reviewed 21 September 2016

I have stayed at this hotel for 2 days. This is an excellent hotel that is very well kept and superbly managed. They have held the same room for me most of the time. In my experience they really care for there patrons and do the best they can to accommodate their needs. The location is excellent.

Review collected in partnership with this hotel
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Thank farmanaliashrafk
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

It was a pleasure to have you staying with us at Citadines Biyun Shanghai! What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to share your feedback; receiving such positive feedback is extremely motivating and rewarding...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Biyun Shanghai ... more   less 

Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai, China
Region: China > Shanghai Region > Shanghai > Jinqiao
Price Range: €69 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai
Hotel Style:
#37 Best Value Hotel in Shanghai
#143 Luxury Hotel in Shanghai
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Questions & Answers

Questions? Get answers from Citadines Biyun Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location is very good.”
farmanaliashrafk, 20 Sep 2016 | Read review
“Basic kitchen utility, washing and dryer. Very considered to provide washing powder. 2 double beds and 1 sofa bed. Good for family of 5 people. ”
fannieng, 21 Aug 2016 | Read review
“Rooms facing towards the road is good, there is rarely noise from the road for rooms facing towards the road.”
581sunilk, 1 Aug 2016 | Read review
“Ask if there has been any recently renovated rooms?”
revo2001, 28 Jul 2016 | Read review
“it is in central busy district and not easy access to metro /taxi during rush hours”
columbus1964, 26 Sep 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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