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Le Royal Meridien Shanghai

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#36 of 4,998 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Le Royal Meridien Shanghai
Le Royal Meridien Shanghai
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2,483 Reviews from our TripAdvisor Community

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Showing 1,571: English reviews
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Reviewed 5 days ago NEW

Waiting time to check in and get help at front desk was too long! probably a good 15 min + wait everytime especially in the evening. Clearly understaffed. Aircon doesn't work properly and it was too hot to sleep. Asked to get another room but no room available. So front desk offered to get an engineer to look at aircon...

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Helpful?
Thank Tk L
Management response:

Dear Tk L, Thank you for taking the time to let us know about your recent stay with us at Le Royal Méridien Shanghai. We apologise for keeping you waiting for a long time at the reception. We work diligently with our associates to ensure we offer a warm, friendly reception and that we exceed your expectations as our guest...

Reviewed 5 days ago NEW

been there for a short business trip to shanghai... location is good, just step away from the train station, lots of malls nearby and foods are ready for you. starbucks (not a starbucks fan but at least u can grab decent food when you are hungry) is just next door. room quality is ok, a decent one, a proper one...

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Helpful?
Thank KhoSL85
Management response:

Dear Draconian L, Thank you for taking the time to let us know about your time with us at Le Royal Méridien Shanghai. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We hope to have the opportunity to welcome you back in the near future! Until...

Exeter, United Kingdom
Reviewed 5 days ago NEW

Nanjing Road seems to contain all 24 million Shanghai residents, so if you like crowds and busy places this is for you. Some of the busy-ness translates to the hotel. (Standard) room is good, with sofa, bath (tub) and all you need, can get dark, quiet and cool but you need a/c on full power. I never figured how to...

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Helpful?
Thank James B
Management response:

Dear James B, Thank you for taking the time to let us know about your recent stay at Le Royal Méridien Shanghai. We do share all comments with our teams, both positive and constructive. This specificity is extremely beneficial for our team in continuing our improvement efforts. If you have any concern about our room facilities, please kindly feel free...

San Mateo, California
Reviewed 1 week ago

Enjoyed five nights here for a business trip. GREAT location to busy shopping area - near People's Squre - and sightseeing - close cab ride to Bund. Really good fitness center and decent equipment to get a workout in - not extensive weights but more machines. Restaurants: four primary restaurants but only ate at the Chinese restaurant and buffet area....

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Helpful?
Thank Tiny_Bubbles007
Management response:

Dear Tiny_Bubbles007, Thank you for your feedback. It is wonderful to hear all your positive feedback following your recent stay with us at Le Royal Méridien Shanghai. We are glad to know that you will choose us again. We look forward to the opportunity to welcome you back to Shanghai in the near future! Until then, Benjamin Zahn General Manager...

Reviewed 1 week ago

Stayed here with the family last week. Location is great for a nip back to the hotel during the day. Although it is right on the high street, I enjoyed browsing the side street for local restaurants or canteens rather. I would love to explore more if we had the time, nevertheless I managed to get some tea leaves from...

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Helpful?
Thank Rita P
Management response:

Dear Rita P, Thank you for taking the time to leave such detailed feedback following your stay with us. This specificity is extremely beneficial for our team in continuing our improvement efforts. We look forward to welcoming you back to Shanghai very soon! Have a wonderful day, Benjamin Zahn General Manager Le Royal Méridien Shanghai

Reviewed 1 week ago

We are stay 2 night over here the room was comfortable , the only thing is front deck staff communication skill have to improve. During our stay, we are late check in and the staff was told us that only left twin bed room that not as what we booking and after seek for their manager then in the end...

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Helpful?
Thank Michael_Teoh
Management response:

Dear Hoe Tang T, Thank you for taking the time to let us know about your recent stay with us at Le Royal Méridien Shanghai. We apologise for the experience you had when you checked in. We work diligently with our associates to ensure we offer a warm, friendly reception and that we exceed your expectations as our guest each...

Reviewed 1 week ago via mobile

Checked in at the Hotel for a 4 day business trip. Overall the hotel is very nice, centrally located next to People's Place and close to the Bund and other tourist locations. The rooms are of a high standard although somethings just don't work like the USB port on the business desk which was simply non existent so perhaps a...

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Helpful?
Thank Mike T
Management response:

Dear Mike T, Thank you for taking the time to let us know about your recent stay at Le Royal Méridien Shanghai. We do share all comments with our teams, both positive and constructive. We apologise for the cold coffee and the room keycard during your time with us. We work with our teams each day to ensure that each...

Accra, Ghana
Reviewed 1 week ago via mobile

My original booking for myself and 2 of my business partners was a for a night stay at this hotel. We had a seamless check in experience at the reception despite the fact that there were several guests checking in at same time. We left for a dinner meeting with a client only to be informed of the need to...

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Helpful?
Thank fredkgh
Management response:

Dear fredkgh, Thank you for taking the time to let us know about your time with us at Le Royal Méridien Shanghai. We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. We will most definitely pass on your comments to Rain and Ken at the Front Desk...

Reviewed 1 week ago

This was my first time visiting Shanghai & this hotel was the highlight of my trip. I highly recommend booking this hotel if you are going to Shanghai. The rooms were lovely, the gym is great, & the food was amazing. The rooms were clean, nice sheets, good Malin and Goetz toiletries, nice marble showers cool bathroom layout, decent HBO...

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Thank RhodeIslandNative
Management response:

Dear RhodeIslandNative, We cannot express just how much we enjoy receiving comments like yours from our loyal guests. Our team works so hard each day to make sure we exceed the expectations of each of our guests, and positive feedback makes it all worthwhile. Thank you for taking the time to let us know just how much you enjoyed your...

Reviewed 2 weeks ago

Ms Caroline, a friendly yet pretty staff. During check in time, she knew that I'm a SPG Platinum member, and it's is also my birthday on that day. Thus, she upgraded me to Residence Suites. I can view the People's Square and The Bund from my suites, this is one of the hotel with the best view I stayed! The...

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Helpful?
Thank Kenny C
Management response:

Dear Kenny C, We cannot express just how much we enjoy receiving comments like yours from our loyal guests. Our team works so hard each day to make sure we exceed the expectations of each of our guests, and positive feedback makes it all worthwhile. We will most definitely pass on your comments to Caroline as she will be happy...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stylish and sophisticated with an ultra-modern design, Le Royal Meridien Shanghai is one of Shanghai's tallest landmarks, and its location at the centre of Shanghai on the historic Nanjing Road East, opposite the People's Square and overlooking the Shanghai Museum and Shanghai Grand Theater, puts guests at the heart of one of the world's most exciting cities. ... more   less 

Additional Information about Le Royal Meridien Shanghai

Address: No.789 Nanjing East Road, Shanghai 200001, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: €136 - €263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Royal Meridien Shanghai 5*
Number of rooms: 761
Reservation Options:
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Also Known As:
Le Royal Meridien Shanghai Hotel Shanghai
Meridien Shanghai
Hotel Style:
#26 Spa Hotel in Shanghai
#29 Romantic Hotel in Shanghai
#29 Business Hotel in Shanghai
#33 Family Hotel in Shanghai
#36 Luxury Hotel in Shanghai
#133 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Le Royal Meridien Shanghai staff and other travellers.
8 questions
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Questions? Get answers from Le Royal Meridien Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend end of a hall & a higher floor so it is quiet with a good view.”
RhodeIslandNative, 17 Apr 2017 | Read review
“Club access is well worth it”
callek2016, 11 Apr 2017 | Read review
“Great location - reasonably priced luxury!”
B2354YJmariem, 11 Apr 2017 | Read review
“A view of Pudong is a must in the evening”
KentHonestTraveller, 10 Apr 2017 | Read review
“Great service”
JY2009, 9 Apr 2017 | Read review
5 of 5