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Hotel Equatorial Shanghai

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509 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Singapore, Singapore
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016

We stayed in Hotel Equatorial for 5 nights in a Smart Room - which was the basic level of the modern rooms. I think this hotel has been in Shanghai for a while, so it's an old world one with rooms which are reminiscent of the gaudy grandeur of the past (i.e. gold furnishings, velvety cloth etc). But they have... More 

Helpful?
1 Thank sugahplume
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and thank you so much for such splendid comments. Your praise and recognition on our works will certainly stimulate every single employee of the hotel to continuously contribute their efforts to maximize the guest’s satisfaction in every way possible. Thank you very much for your time and we look... More 

Vancouver, Canada
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 16 October 2016 via mobile

Stayed here one night while in Shanghai on the way to a conference in Nanjing. For the price point, it's an excellent option for tourists. Many staff members speak English, the rooms are clean and the location is fantastic. Buffet breakfast had a large selection. Felt comfortable walking around the area and there were lots of great restaurants and shopping.... More 

Helpful?
Thank ShawnaCanuck
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear Guest, You are most kind. Thank you for your charming review; I shall be sure to pass on your compliments to the team. I am delighted the location was convenient and the hotel itself met or perhaps exceeded your expectations. For us it was a pleasure having you with us and I very much look forward to welcoming you... More 

Hong Kong, China
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016

I was in Shanghai again for business but unfortunately the hotel I usually stay at was fully booked, so this was my first time staying at Hotel Equatorial. Upon arrival, the hotel looks a bit outdated but the overall lobby was very good and clean. When I got into my room, it was surprisingly modern. The rooms had electric curtains... More 

Helpful?
Thank Ray L
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward... More 

2 reviews
Reviewed 12 October 2016 via mobile

Hotel Equatorial does absolutely live up to its 4stars - Actually I think that it could have 4 1/2. Only for some strange reason the minibar in my room as opposed to the ones in my cotravellers rooms has turned into an empty fridge.

Helpful?
Thank Birgitte L
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing Hotel Equatorial Shanghai and sharing your earnest comments regarding your stay with us. I would like to offer my sincere apologies for failing to meet your expectations on your trip and thank you for bringing your experience to our attention. We would appreciate if you could contact us directly so as to better... More 

Hong Kong, China
1 review
Reviewed 11 October 2016

Stayed 2 nights in Equatorial hotel. rooms got freshly renovated and service is very welcoming. Breakfast was fine, even a German coffee machine at the buffet. hotel is located 2min from Jingan Temple and metro station. In terms of price value a very good deal. i will come again.

Helpful?
Thank dennis888888
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. Your nice comments will be shared at the daily management meeting. We will continuously contribute our efforts to maximize the guest’s satisfaction in every way possible. Thank you very much for your time. We look forward to seeing you again in the near future. More 

Leeds, United Kingdom
Level Contributor
4 reviews
Reviewed 10 October 2016 via mobile

Had a really good stay on a business trip when visiting Shanghai. Clean and professional staff, good facilities, modern room that was very very quiet indeed. Came with all the things you would ever want to expect from a hotel of this standard.

Helpful?
Thank tom-gant1985
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your beautiful comments. It is wonderful to hear that you liked our new room and other facilities. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute their efforts to maximize the guest’s satisfaction in everyway possible. Thank... More 

New York City, New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 October 2016

In my opinion, you basically get what you pay for with this hotel. The location is convenient, very close to a subway station and several shopping centers (ie, food options). I would recommend a room on the higher levels not facing the highway, otherwise it can get a bit noisy in the morning. The staff spoke decent English and are... More 

Helpful?
Thank Christine X
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your detailed compliments. Your comments will be shared at the daily management meeting. We will continuously contribute our efforts to maximize the guest’s satisfaction in every way possible. Thank you very much for your time. We look forward to seeing you again in the near future. More 

Australia
1 review
Reviewed 10 October 2016 via mobile

Amazing rooms, food and staff. Interiors are beautiful and the roof top tennis court is amazing! There's also a hotel lobby bar that has frequent specials such as 2 for 1 cocktails and live entertainment, perfect for a calm night.

Helpful?
Thank arliabowness
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. We will continuously contribute our efforts to maximize the guest’s satisfaction in every way possible. Thank you very much for your time. We look forward to seeing you again in the near future. More 

Singapore, Singapore
Level Contributor
889 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 971 helpful votes
Reviewed 9 October 2016 via mobile

Everything at this hotel spells 3-star+/4-star: the awkward airport pick-up service; the décor, which is more 'high-end Ikea' than elegant/chic; the mediocre room amenities; the lack of turndown service; the quality of the breakfast buffet; the dated and sparse gym (there is a swimming pool but no heat rooms), etc. However, the location is convenient, the rooms are clean, and... More 

Helpful?
1 Thank Lam N
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. We are deeply regretted for the unpleasant experience you had during your stay. Please, do feel free to contact me at front office manager to learn more detail about your stay so as to better our service in every way possible. Thank you... More 

Kristiansand, Norway
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 October 2016

We booked superior rooms through booking but were given standard rooms. As the internet connection barely worked, I could not access my booking until much later and didńt realise. The room I was given was on the 6th floor, ok but basic and the bathroom was very small. As I spent very little time in the room, it didńt matter... More 

Helpful?
Thank Aasemor
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing Hotel Equatorial Shanghai and sharing your earnest comments regarding your stay with us. I would like to offer my sincere apologies for failing to meet your expectations on your trip and thank you for bringing your experience to our attention. We would appreciate if you could contact us directly so as to better... More 

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. Known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Offering stunning city view, the total 506 guest rooms and suites feature just the right facilities and amenities to ensure our guests a relaxing stay. The provided 15 function rooms that can cater to meetings of up to 800 pax. The versatile function and meeting rooms offer a wide range of facilities, services and packages for every occasion. The well-recognized Shanghai International Club Fitness Centre is perched on the 4th floor. The centre offers a top line range of fitness facilities from Life Fitness, a tennis hard court, the Fei Spa and a pool area which boasts a breathtaking view of Jing'An. ... more   less 

Additional Information about Hotel Equatorial Shanghai

Address: No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Former French Concession
Price Range: €76 - €407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Equatorial Shanghai 4.5*
Number of rooms: 506
Reservation Options:
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Hotel Style:
#17 Best Value Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#110 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Shanghai staff and other travellers.
7 questions
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Knutsford, United Kingdom

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Questions? Get answers from Hotel Equatorial Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good view from the 9th floor”
 of 5 bubbles alisterbeecher, 11 Nov 2016 | Read review
“Rooms are being renovated Ask for one that has been done.”
 of 5 bubbles ReneandIrena, 28 Oct 2016 | Read review
“Ask for a free upgrade”
 of 5 bubbles gauravb992, 27 Oct 2016 | Read review
“Rear of hotel seems to have the quietest rooms”
 of 5 bubbles johnmalbaines, 19 Oct 2016 | Read review
“Try to get a view looking at the Jing'an temple”
 of 5 bubbles Stephtr22, 16 Oct 2016 | Read review
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