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Jing An Shangri-La, West Shanghai

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Room & Suite (220)
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1218 Middle Yan'an Road, Jing An Kerry Centre on West Nanjing Road, Shanghai China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (985)
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Traveller rating
517
128
35
13
8
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LanguageEnglish
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517
128
35
13
8
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All reviews horizon club summer palace kerry center grand premier room heated floor in the bathroom chop house chi spa corner room business trip excellent hotel jingan temple shopping mall common areas japanese restaurant business hotel five star hotel f b
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1 - 5 of 701 reviews
Reviewed 4 days ago

I've stayed in this hotel multiple times and it's been my favourite hotel though I believe that the service standards have been on the decline of late. Just returned from another week's stay in the hotel and I must stay this is the worst trip...More

Date of stay: January 2019
Thank slimhw
Response from JingAnShangri-La2018, General Manager at Jing An Shangri-La, West ShanghaiResponded 3 days ago

Dear slimhw, Thank you for staying with us at Jing An Shangri-La, West Shanghai. It is with great regret to hear that your experience with us was not up to the expectation due to an unforeseen technical glitch happened recently. On behalf of the hotel,...More

Hotel's Favourite
Reviewed 17 March 2018 via mobile

This hotel is perfect, regardless of whether you’re travelling for business or leisure. Everything from the staff, to the rooms is brilliant. Stayed for 3 nights in a huge room - felt more like a suite - with incredible views of the Shanghai skyline. The...More

Date of stay: March 2018
Thank lozliz7
Response from JingAnShangri-La2015, General Manager at Jing An Shangri-La, West ShanghaiResponded 26 March 2018

Dear lozliz7, Thank you for taking the time to share such a generous feedback with the hotel and travel tips with the TripAdvisor community. It’s really a great delight to know that you’ve enjoyed the overall experience. I do hope that we will have the...More

Reviewed 1 week ago via mobile

Best Shangrila in the chain. Centrally located in the heart of Shanghai with metro station and shopping malls downstairs. Must try their executive lounge where the view over the city is unbelievable and two great staff worth special mention - Jenny Duan and Jupert. They...More

Date of stay: January 2019
Thank aliS2860XH
Response from JingAnShangri-La2018, General Manager at Jing An Shangri-La, West ShanghaiResponded 1 week ago

Dear aliS2860XH, Thank you for taking the time to share your wonderful review with us. We are very pleased to hear that you enjoyed your stay in our hotel, from the easy accessibility and connection to the great service by our team in Horizon Club...More

Reviewed 8 December 2018

Stayed here for a few days during a conference. Would recommend it all. The rooms are large and well planned. Heated floor in the bath was good attention to detail. Breakfast spread and quality was good. Even for a vegetarian like me. Language is a...More

Date of stay: November 2018
Thank vivekdahiya
Response from JingAnShangri-La2018, General Manager at Jing An Shangri-La, West ShanghaiResponded 13 December 2018

Dear vivekdahiya, Thank you for your review. It’s a great delight to learn that you’ve had a wonderful stay in our hotel, and especially enjoyed our guest room, amenities, and breakfast. We look forward to welcoming you to our hotel again on your next visit...More

Reviewed 1 December 2018

I traveled to Shanghai on business and enjoyed the hotel for a few nights. The stay included access to the Club on the 55th floor for breakfast, snacks, drinks, tea & coffee. The location is central and in the middle of a vast high-end shopping...More

Date of stay: November 2018
Thank 626eas
Response from JingAnShangri-La2018, General Manager at Jing An Shangri-La, West ShanghaiResponded 5 December 2018

Dear 626eas, Thank you for staying with us and for sharing your review with us. Thank you for taking the time to share your wonderful review with us. We are very pleased to hear that had an enjoyable stay in our hotel – from our...More

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About
Description
Jing An Shangri-la, West Shanghai is located in the Jing An Business District, one of Shanghai’s most prestigious and fashionable business and commercial districts. The hotel sits on a network of public More transportation, including Metro Lines 2 and 7. It is about 45-minute drive from Pudong International Airport and only 20 minutes from Hongqiao Airport via the adjacent elevated Yan’an Middle Ring Road.Jing An Shangri-La is also the prime focus of the Jing An Kerry Centre, a new city landmark that encapsulates a lifestyle of affluence and vibrancy. Integrating 450,000 square metres of hotel, retail, office and residential space, the Centre is bounded by four major roads – West Nanjing Road, Changde Road, Yan’an Middle Ring Road and Tongren Road. It is adjacent to the Shanghai Exhibition Centre and only steps away from the Jing An Temple and the famous Nanjing Road shopping street.The hotel will overlook the Centre’s 3,000-square-metre piazza featuring pathways, gardens, water features and al fresco dining and the home where Chairman Mao Zedong lived for several months in 1920. Shangri-La and Kerry Properties will work with the Jing An District Government on the restoration of the property. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Spa
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
508
Price range
US$219 - US$417 (Based on Average Rates for a Standard Room)
Location
China > Shanghai Region > Shanghai > Shimen Er Lu (Shimen Second Road) / Jing'an / Puxi (Downtown Shanghai)
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
508
Price range
US$219 - US$417 (Based on Average Rates for a Standard Room)
Location
China > Shanghai Region > Shanghai > Shimen Er Lu (Shimen Second Road) / Jing'an / Puxi (Downtown Shanghai)
Photos
Traveller (695)
Room & Suite (220)
Dining (75)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
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Questions & Answers
Ask a question
Rcgaijin
6 May 2018|
AnswerShow all 6 answers
Response from cometdebris | Reviewed this property |
Horizon Club breakfast was only available in the lounge when I was there. I was first assigned to a Grand Premier room unlike what was pictured on the website. And when I requested a room with separate living and bedrooms... More
1
Vote
wing49er
19 July 2017|
AnswerShow all 3 answers
Response from Ana L | Reviewed this property |
Indoor 25-meter pool, should open all year round, need to contact the hotel in case of emergency closure. Really good.
1
Vote
khobgoodbrown
2 December 2016|
AnswerShow all 8 answers
Response from RichieShanghai | Reviewed this property |
Yes, there's a thermostat. They have floor heating in the winter months, which is a big plus, not too common in Southern China.
0
Votes
Room Tips
"Ask for a room on a higher floor for better views."
vivekdahiya
8 Dec 2018
Read review
"Ask for executive floors if budget permits"
X3741MQfrankc
6 Nov 2018
Read review
"If you can get a Horizon lounge level access room. Amenities are worth the price."
Samsgrrl00
16 Oct 2018
Read review
"Get a room with Horizon Club Lounge access if you can... it's worth it."
asianmapleleaf
14 Oct 2018
Read review
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