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Jing An Shangri-La, Shanghai

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No.1218 Middle Yan'an Road Jing An Kerry Centre, Shanghai 200040 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$340
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Free cancellation until 14/11/21
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Traveller (2607)
Dining (651)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jing An Shangri-La, Shanghai
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 5,027 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
Jing An Shangri-la, West Shanghai is located in the Jing An Business District, one of Shanghai’s most prestigious and fashionable business and commercial districts. The hotel sits on a network of public transportation, including Metro Lines 2 and 7. It is about 45-minute drive from Pudong International Airport and only 20 minutes from Hongqiao Airport via the adjacent elevated Yan’an Middle Ring Road.Jing An Shangri-La is also the prime focus of the Jing An Kerry Centre, a new city landmark that encapsulates a lifestyle of affluence and vibrancy. Integrating 450,000 square metres of hotel, retail, office and residential space, the Centre is bounded by four major roads – West Nanjing Road, Changde Road, Yan’an Middle Ring Road and Tongren Road. It is adjacent to the Shanghai Exhibition Centre and only steps away from the Jing An Temple and the famous Nanjing Road shopping street.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
Chinese, Japanese
Hotel links
Special Offer:Book Direct and Save

Location

Full view
100Great for walkers
Grade: 100 out of 100
195Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
2906Reviews12Q+A100Room tips
Traveller rating
  • 2,639
  • 174
  • 55
  • 16
  • 22
Time of year
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Popular mentions
Cheng Master wrote a review Feb 2021
Shanghai, China73 contributions20 helpful votes
It’s Chinese New Year’s Eve and we booked the Summer Palace for a family gathering. The appertizers came last, they didn’t serve the lobster, chicken nor the vegetarian dishes we ordered. The rice tastes like bad meat, chicken too salty and the expensive steamed fish was badly made. We were put in a chaotic noisy ballroom instead of the restaurant. Definitely never eat here during CNY ever again!
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Date of stay: February 2021Trip type: Travelled with family
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Zhennan Cao wrote a review Jan 2021
4 contributions
Fantastic experience! Excellent service! Fiona is the best girl! This steakhouse is located at the heart of the downtown, as a grill bar of the Shangri-La hotel, but with a very fair price! It's a traditional American-style steakhouse, the Tomahawk is genuine, fresh and juicy!
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Date of stay: January 2021
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Response from Public Relation, Owner at Jing An Shangri-La, Shanghai
Responded 28 Jan 2021
Dear zhennancao, Warmest greetings from Jing An Shangri-La, West Shanghai. Thank you so much for sharing your positive review with us following your recent visit in The 1515 WEST Chophouse & Bar. We are very pleased to hear that you had a wonderful dining experience in our award-winning restaurant. Your very kind words on our dishes and service team are truly appreciated and would surely motivate the team to keep delivering exceptional experiences to all our valued customers. My team and I look forward to welcoming you back in the near future! Yours Sincerely, Nicholas Smith General Manager
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George C wrote a review Dec 2020
Beijing, China17 contributions26 helpful votes
Since thr pandemic, my business and personal travel has been minimal. This year I have had only two trips to Shanghai. I do not usually comment on good service at the hotels I stay at, which is expected, but I year of only visiting two cities is a great reminder of how good it feels to travel to another city and the staff remember you. Shout out to the team in the Horizon Lounge who remembered me from my previous stays; many thanks to Cherri Lin, Frank Ji, Glenn Sha, Udy Hu, Jam Zeng, & Jenny Duan.
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Date of stay: December 2020Trip type: Travelled on business
2 Helpful votes
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Response from Public Relation, Owner at Jing An Shangri-La, Shanghai
Responded 27 Dec 2020
Dear M6308NFgeorgec, Warmest greetings from Jing An Shangri-La, West Shanghai. Thank you very much for sharing your positive review in regards to your most recent stay experience. Your feedback is well received and duly shared with respective colleagues as an encouragement to continue to look after our guests, especially during this difficult time. We look forward to welcoming you back sooner. Yours Sincerely, Carol Chang Resident Manager
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Mxu wrote a review Nov 2020
1 contribution
You got a lot of choices on lunch set. The risotto worths a try if you are a tomato fan like me🤪 Bobby was always by my side taking care of the dishes. Fancy place in good order with nice service. Recommendation if you are around the area.
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Date of stay: November 2020Trip type: Travelled solo
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婉旖 徐 wrote a review Sep 2020
Lausanne, Switzerland6 contributions
It's my third time coming to this hotel, great location and wonderful service. I would like to say thank you to Christina Li, a very kind and welcoming lady that recognized me and did my check in. Always smile to me when seeing me in the hotel and recommended good restaurants. Since I just arrived China, she helped me to download apps that made my life much easier here, which I really appreciate her time and effort. Also, the hotel follows the Corona precaution procedure which makes me feel more safe during my stay.
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Date of stay: September 2020Trip type: Travelled with friends
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Response from Public Relation, Owner at Jing An Shangri-La, Shanghai
Responded 8 Oct 2020
Warmest greetings from Jing An Shangri-La, West Shanghai. I appreciate your positive feedback about our hotel. Customer safety has always been our first consideration and we do take pride in catering to our guests’ needs the best way we can. Thank you so much for staying with us this time and we are looking forward to welcoming you back soon!
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PRICE RANGE
US$182 - US$315 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
508
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Frequently Asked Questions about Jing An Shangri-La, Shanghai
Which popular attractions are close to Jing An Shangri-La, Shanghai?
Nearby attractions include Shopping Tours Shanghai-Day Tour (0.4 km), Shanghai Acrobatic Troupe Performance (0.4 km), and Jing'an Temple (0.4 km).
What are some of the property amenities at Jing An Shangri-La, Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Jing An Shangri-La, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jing An Shangri-La, Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jing An Shangri-La, Shanghai?
Yes, a parking garage, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Jing An Shangri-La, Shanghai?
Conveniently located restaurants include Host Wine & Kitchen, Summer Palace, and The 1515 West, Chophouse & Bar.
Are there opportunities to exercise at Jing An Shangri-La, Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Jing An Shangri-La, Shanghai have an airport shuttle?
Yes, Jing An Shangri-La, Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jing An Shangri-La, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Jing An Shangri-La, Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jing An Shangri-La, Shanghai?
The staff speaks multiple languages, including Chinese and Japanese.