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30/10/2017 31/10/2017
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    Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    12 Hengshan Road, Xuhui District, Shanghai 200031, China
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    Lowest prices for your stay
    30/10/2017 31/10/2017
    US$338
    US$329
    SAVE US$9
    US$334
    US$334
    Traveller (277)
    Room & Suite (89)
    Dining (21)
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    Overview
    • Excellent72%
    • Very good16%
    • Average7%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand suite” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Gaotique House Shanghai
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    Rooms
    30 Oct31 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (483)
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    1 - 5 of 288 reviews

    Reviewed 1 week ago

    I go to Shanghai near weekly, usually it's the Westin vs. 12 Hengshan vs. Park Hyatt vs. Grand Hyatt. If you need to be in Puxi, this hotel rocks. High tech, modern, large rooms, good service, great breakfast buffet. One of my favorite hotels in...More

    Thank emandjeff
    Reviewed 1 week ago

    My husband and I stayed at Twelve at Hengshan for 11 nights. This was our 6 trip to Shanghai and we have stayed at several different hotels. This hotel was by far the best hotel we have stayed at. The staff here are all so...More

    Thank cookzaraeat
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 6 days ago

    Dear cookzaraeat, Thank you very much for taking the time to share your feedback regarding your recent stay at Twelve at Hengshan, The Luxury Collection Hotel, Shanghai! We feel so happy that you like our and choose our hotel all the time. We are very...More

    Reviewed 3 weeks ago via mobile

    I stayed at this hotel because my colleague recommended. Overall, I feel positive with my stay. The staff services were fantastic and helpful. The room was spacious, luxurious and quiet. The hotel was directly connected with the Metro station. Only few things that might be...More

    Thank Suwapa E
    Response from Marcom_12HSLC, Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 3 weeks ago

    Dear Suwapa E Thank you for choosing Twelve at Hengshan, the Luxury Collection hotel Shanghai. We are honoured that you like hotel location and staff services. At the same time please accept our apology that about your unpleasant experience in our hotel. Regarding the problem...More

    Reviewed 6 September 2017

    The design of the hotel mixes with modern comfort with Chinese tradition. I stayed at a room with balcony, and the size of the room is decent. All staffs are polite and willing to help. The hotel is centrally located in a nice neighborhood. There...More

    Thank LancelorZ
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 7 September 2017

    Dear LancelorZ, Welcome to Twelve at Hengshan, the Luxury Collection Hotel, Shanghai! Thank you very much for taking time to leave you warm comment about our hotel. Our hotel is located on Hengshan avenue, where there are two lines of romantic plane trees with over...More

    Reviewed 6 August 2017

    The Hotel Twelve is a fantastic property. The rooms are excellently appointed, one of the nicest rooms I've ever stayed at. The rooms are large (I stayed in Room 221). They have large bathroom with separate stalls for the toilet and a large rain shower....More

    Thank H_Train17
    Response from Marcom_12HSLC, Hotel Marketing Communications Department at Twelve at Hengshan, a Luxury Collection Hotel, ShanghaiResponded 9 August 2017

    Dear H_Train17, Thank you very much for taking time to leave your comments about Twelve at Hengshan, The Luxury Collection Hotel, Shanghai. It is glad to hear that you were satisfied with our hotel location, facilities and had a pleasant stay here. Our hotel is...More

    Gaotique House Shanghai
    14 reviews
    #1,597 of 5,140 hotels in Shanghai
     
    Gao'an Hotel
    7 reviews
    #1,967 of 5,140 hotels in Shanghai
     
    Jinjiang Shanghai Jing'an Hotel
    171 reviews
    #715 of 5,140 hotels in Shanghai
     
    Tu'an Hotel
    1 review
    #2,276 of 5,140 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$193 - US$338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Spa Hotel in Shanghai
    • #34 Luxury Hotel in Shanghai
    • #35 Family Hotel in Shanghai
    • #38 Business Hotel in Shanghai
    • #55 Romantic Hotel in Shanghai
    • #178 Best Value Hotel in Shanghai
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Ctrip TA, Expedia, Cheap Tickets, Agoda, Booking.com, Orbitz, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Twelve at Hengshan, a Luxury Collection Hotel, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Former French Concession / Hengshan Road
    Add Photo Photos
    Traveller (277)
    Room & Suite (89)
    Dining (21)
    Pool & Beach (9)
    Hotel & Grounds (218)
    Bathroom (29)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Former French Concession
    While there are technical borders to the area formerly
    governed by the French in Shanghai, the "French
    Concession" of today is an amorphous neighborhood that
    is a favorite of the city's foreign residents. While
    it is mostly within the Xuhui district, residents will
    sometimes include parts of Jing'an and Luwan in their
    mental maps of the Former French Concession. The area
    seems frozen in time, characterized by quiet,
    ...More
    Jinjiang Shanghai Jing'an Hotel
    171 reviews
    1.42 km away
     
    Gao'an Hotel
    7 reviews
    .08 km away
     
    Gaotique House Shanghai
    14 reviews
    .08 km away
     
    Tu'an Hotel
    1 review
    .21 km away
     
    Nearby Restaurants
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    140 reviews
    .20 km away
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    21 reviews
    .09 km away
    Shari Modern Japanese cuisine
    34 reviews
    .22 km away
    Tops & Terrace
    13 reviews
    .06 km away
    Nearby Attractions
    Shanghai Former Residence of Soong Ching Ling (Song Qingling Guju)
    76 reviews
    .70 km away
    Xujiahui Business Circle
    33 reviews
    .90 km away
    Shanghai Library (Shanghai Tushuguan)
    32 reviews
    .46 km away
    International Cathedral
    5 reviews
    .21 km away
    Ask a question
    Questions & Answers
    macjon
    15 January 2017|
    AnswerShow all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    0
    Votes
    weecolt
    17 November 2016|
    AnswerShow all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    0
    Votes
    Room Tips
    "Choose of Balcony room."
    Read review
    "Free Wi-Fi, Center courtyard"
    Read review
    "get the views with the garden not the streets."
    Read review
    "Do not choose this hotel"
    Read review
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