We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Shanghai Ruijin

Save
Share
No.118 Ruijin Er Lu, Huangpu District, Shanghai 200020 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$233
View deal
Free cancellation until 03/11/21
Booking.com
US$233
View deal
Free cancellation until 01/11/21
Priceline
US$230
View deal
Free cancellation until 31/10/21
Hotels.comUS$233
eDreamsUS$233
Prestigia.comUS$277
View all 17 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1306)
Room & Suite (363)
Dining (104)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Shanghai Ruijin
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#87 of 5,027 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
InterContinental Hotels & Resorts unveils its first China heritage hotel – the InterContinental Shanghai Ruijin – located across a 100-acre historic garden estate in the heart of Shanghai. Guests from around the world can now experience an important part of Shanghai’s glamorous early 20th-century heritage in an exclusive garden setting, while enjoying InterContinental’s world-class ‘In the Know’ service and luxury amenities.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Show more
Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Park View
Languages Spoken
Chinese

Location

Full view
94Great for walkers
Grade: 94 out of 100
52Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
962Reviews7Q+A100Room tips
Traveller rating
  • 643
  • 204
  • 64
  • 30
  • 21
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Hawkdai007 wrote a review Jun 2021
Hong Kong, China474 contributions194 helpful votes
Very good hardware but software can be even better Stayed there for 3 nights over my recent business trip to Shanghai. Overall it was a very impressive property which has a sense of colonial feel. Upon check-in , as a RA member the staff kindly upgraded me in to the suite which is located in their main building. However I was not told any other RA benefits i.e. mini bar and etc and it seems there is a lack of recognition of RA status which may be down to fact that the staff were all very busy on that day . Staff generally speaking were very friendly and attentive The room was very spacious and well organised . I had very good sleep over those 3 nights which is the most important thing in the trip. Their gym seems being operated by the 3rd party but it was a very functional gym which I thoroughly enjoyed over my stay. I really like their club lounge which is the highlight of this property however I also need to complain about what happen. Maybe for some odd reasons I am not aware of , the lounge staff allow the guests to enter the lounge with slipper and some guest was even wearing pajamas which is shocking to me. I told the lounge staff this is absolutely unacceptable and it should not happen in the property like Intercontinental. Staff did speak to the guest and asked them to change the cloths . Then next day, the same guest was entering the lounge with the slipper again and I just give it up, Hence I think that this hotel has a real potential to become into a top notch hotel but the staff need more training.
Read more
Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from Michelle Du, Owner at InterContinental Shanghai Ruijin
Responded 11 Jun 2021
Dear Hawkdai007, Thank you for choosing InterContinental Shanghai Ruijin! Thank you very much for taking the time in completing the guest survey on TripAdvisor and appreciate you trust in IHG brand and choose our hotel. We were pleased to read you enjoyed the extensive gardens and historic ambiance. As you may have also discovered we are in the heart of the French Quarter here in Shanghai which features a rich history with many interesting locations, many of them within walking distance from our hotel. InterContinental Shanghai Ruijin is the first IHG heritage hotel in Asia. The expansive gardens offer a relaxing resort ambience and fresh air right in the middle of downtown Shanghai. There are different styles of rooms in different buildings of the hotel,we are so glad that you like hotel room and hope we have another change welcome you to try another styles of hotel rooms. Our hotel is equipped with a 24-hour fitness center on the ground floor of the VIP Building to provide comfortable fitness environment for the guests. Thank you for your compliments of our gym. We are truly sorry to hear your experience with us during the stay. We have taken special note of your comments on the service. We will continue to focus on our team member training to ensure we consistently deliver a personal and memorable experience for our guests. We will polite remind the guests who dressed not popularly when they enter the lounge next time Thank you again for taking the time to share your comments and we hope we will have a chance to welcome you back to our hotel in the future to restore your confidence in our team and to demonstrate this was very much the exception Thanks again & best regards, Kim Powley Managing Director InterContinental Shanghai Ruijin
Read more
JJMUI wrote a review Apr 2021
Singapore, Singapore1 contribution
Such a fantastic hotel. Its beautiful grounds and buildings are just the heritage on site. Staff learned it’s my daughter’s birthday stay and prepared cake and card, which made our stay so unforgettable! We loved staying in the club room and enjoyed the club lounge so much. Staff were friendly and nice to my family.
Read more
Date of stay: April 2021Trip type: Travelled with family
Helpful
Share
Response from Michelle Du, Owner at InterContinental Shanghai Ruijin
Responded 24 Apr 2021
Dear JJMUIBO, Greetings from InterContinental Shanghai Ruijin Hotel! Thank you for choosing InterContinental Shanghai Ruijin and taking the time to post a detailed review by sharing your recent stay with us. We are delighted to learn that you truly enjoyed your stay here and found our beautiful grounds, buildings and spent a unforgettable birthday for your daughter. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests.We will consistently do the best to serve all our valuable guests and provide a comfortable and professional stay experience. On the behalf of the entire team, we would like to thank you again for choosing our hotel and really do look forward to welcoming you back to our hotel on your next visit to Shanghai. Thanks again & best regards, Kim Powley Managing Director InterContinental Shanghai Ruijin
Read more
Super_Traveller77 wrote a review Apr 2021
Adelaide, Australia2 contributions
Spring is a perfect season to stay in this hotel. Its large grounds have various flowers in full bloom, which were absolutely beautiful. The cherry blossom in front of Club Building was especially beautiful. Club Lounge was a perfect place to relax with some refreshments. Lounge staff were friendly and delightful. I will visit again next year Spring:-)
Read more
Date of stay: March 2021Trip type: Travelled solo
Helpful
Share
Response from Michelle Du, Owner at InterContinental Shanghai Ruijin
Responded 21 Apr 2021
Dear Jaysonnn77 Greetings from InterContinental Shanghai Ruijin Hotel! Thank you for choosing InterContinental Shanghai Ruijin and taking the time to post a detailed review by sharing your recent stay with us. We are delighted to learn that you truly enjoyed your stay here and found our beautiful gardens and satisfaction of the service from our club lounge. Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future. Thanks again & best regards, Kim Powley Managing Director InterContinental Shanghai Ruijin
Read more
StefanoGio wrote a review Apr 2021
Calgary, Canada3 contributions
Located in the center of Shanghai and very convenient to get the metro nearby. Nice garden and perfect for morning walk. With my IHG Ambassador title, Front Desk upgraded my room to Club room with a huge terrace. What an amazing view from the terrace! Really appreciate it!! Great club lounge with lovely staff. Will visit again.
Read more
Date of stay: March 2021Trip type: Travelled on business
Helpful
Share
Response from Michelle Du, Owner at InterContinental Shanghai Ruijin
Responded 11 Apr 2021
Dear StefanoGio5, Thank you for choosing InterContinental Shanghai Ruijin and the trust of IHG Brand. We were very pleased you enjoyed the hotel location , club terrace and the hotel service. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I hope you enjoyed it! Thank you again for taking the time to share your comments and we look forward to welcoming you back to our hotel on your next visit to Shanghai. Thank you & best regards, Kim Powley Managing Director InterContinental Shanghai Ruijin
Read more
Ellie B wrote a review Mar 2021
Glasgow, United Kingdom1 contribution1 helpful vote
Absolutely beautiful hotel but extremely, extremely disappointed with service that barred foreigners from going up to visit (NOT stay) in a room without a passport, despite having a scan of the document with all relevant information on there. The reasoning given was “it’s government policy, especially for foreigners during this epidemic period”. A hazy indication was given that it was a rule of the public security bureau 公安局, which is not true (read the law). No attempt was made to sincerely apologise for refusing me entry, no attempt was made to find a solution. Ended with me walking out. I expect this behaviour from smaller Chinese hotels but from the bigger international ones in Shanghai (!) with such a good reputation and such a hefty price tag, I was shocked at how unwelcome I was made to feel. Will not be recommending to friends and will not be coming back. Left a nasty taste in my mouth.
Read more
Date of stay: March 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
Response from Michelle Du, Owner at InterContinental Shanghai Ruijin
Responded 29 Mar 2021
Dear 821ellieb, Greetings from InterContinental Shanghai Ruijin! Thank you very much for taking the time to share your experience at our hotel on TripAdvisor. Firstly and most importantly, please accept our sincere apologies for the inconvenience you experienced. I can confirm that we have been advised to ask for valid identification from every person who wishes to visit a hotel guest room in the hotel. For local Chinese guests this is their identification card and for foreign guests (such as myself) we must use a passport. Whilst I understand your frustration on this ruling, I can assure you that this is applied to each and every guest who seeks assistance to a guest room at any of our Reception or Concierge desks. I must apologise if this message was not correctly communicated by our team or came across as being only for certain guests, it is for all of our guests. Normally when this type of request is made we suggest that the in-house guest either meets his visitors in the hotel lobby or restaurant. Again I apologise if this was not offered and I have taken this up with our Front Office Manager to ensure further training and guidance is given. Thank you again for bringing this to our attention so we can ensure clearer communication is provided to our guests and visitors in the future. I would again like to confirm that we value the patronage of every guest and do not have different rules for different people. My apologies and should you need any assistance in the future please do not hesitate to reach out to me. We hope we will have an opportunity to demonstrate this was a genuine communication mistake and welcome you back. Best regards Kim Powley Managing Director InterContinental Shanghai Ruijin
Read more
Previous
123456
PRICE RANGE
US$140 - US$323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海瑞金宾馆, ruijin hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiRuijin Er Lu (Ruijin Second Road) / Huangpu / Luwan / Former French Concession / Puxi (Downtown Shanghai)
NUMBER OF ROOMS
238
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about InterContinental Shanghai Ruijin
Which popular attractions are close to InterContinental Shanghai Ruijin?
Nearby attractions include Huaihai Road Commercial Street (0.1 km), Shanghai Zhougong Mansion (0.4 km), and W.W. Chan & Sons Tailor LTD (0.3 km).
What are some of the property amenities at InterContinental Shanghai Ruijin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Shanghai Ruijin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Shanghai Ruijin?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at InterContinental Shanghai Ruijin?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Shanghai Ruijin?
Conveniently located restaurants include Lunette By Amanda, Speak Low, and Ruifuyuan Restaurant (Maoming South Road).
Are there opportunities to exercise at InterContinental Shanghai Ruijin?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does InterContinental Shanghai Ruijin have an airport shuttle?
Yes, InterContinental Shanghai Ruijin offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Shanghai Ruijin?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Shanghai Ruijin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Shanghai Ruijin?
Many travellers enjoy visiting Jing'an Temple (2.1 km), Shanghai Temple Of the Town God (Chenghung Miao) (3.1 km), and Shanghai Former Provisional Government Site of the Republic of Korea (1.1 km).