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InterContinental Shanghai Ruijin

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#33 of 4,670 Hotels in Shanghai
Certificate of Excellence
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InterContinental Shanghai Ruijin
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491 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

Stayed at Intercontinental this week. The hotel grounds are extremely beautiful and the rooms at Club Intercontinental (executive building) where I stayed is fine! As a frequent IHG guest, I was expecting a flawless service when I check out! BUT!!!! Although early (admittedly at 4:50am) , There is NO checking out service at the executive building! A junior staff was...

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Helpful?
Thank lynnbet168
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear lynnbet168, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. I have taken special note of your comments on the check out service, sorry for any inconvenience caused during your staying period. We will continue to focus on our team member training to ensure we...

Mahwah, New Jersey
Reviewed 6 days ago NEW

The hotel is a compound composed of several buildings. The staff and service was of the highest caliber. The room was a piece of art. The amount of marble was simply stunning. The intricacy of the construction with inlaid oval recesses in the entry hall ceiling was nicer than that found in most homes. The location is in a very...

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Helpful?
Thank 574donc
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear 574donc, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. We have a number of low rise buildings set in our 20 acre gardens allows us the option of providing outdoor balconies and windows, and for many guests like yourself, this is a refreshing alternative....

Rochester, Minnesota
Reviewed 1 week ago

For the second/last segment of our stay in Shanghai, we decided to stay here because of the history of this property and the garden. Overall, we were happy with that decision: In the midst of frenetic and densely populated Shanghai, it really felt nice to have this much beautiful green space to oneself (& other hotel guests); the garden indeed...

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Helpful?
1Thank pln1961
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear pln1961, Thank you for taking the time to share you recent experiences with us. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I am pleased you enjoyed it! The fact that we have a number of low rise buildings set in our 20 acre gardens allows us the option of...

Jakarta, Indonesia
Reviewed 3 weeks ago

We took 4 rooms for 3 nights at this Hotel, We got separate building, 2 rooms at main building and 2 rooms at 2nd building. But there was a Golf Car for transport to each building, so we did not need to walk with cold weather. The room was old but well maintained with a good view from my balcony....

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Helpful?
Thank Andrian H
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Andrian H, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. Thank you for your compliments of our rooms and breakfast. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I am pleased you enjoyed it! Thank...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

I stayed on Dec.16-18 for two nights in InterContinental Shanghai Ruijin. There were some good and some not so good points as follows. My conclusion is the service quality cannot match this distinguished residency and the room amenities provided are below average of other IHGs. Good points: Location. Building, landscape and the room. Not so good points: I called the...

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1Thank A TripAdvisor Member
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Valued Guest, Greetings from InterContinental Shanghai Ruijin! Firstly and most importantly please accept our sincere apologies for the shortcomings in the experiences you have outlined. Your comments about the service and room amenities from the team have been well noted and we will be using this to help our managers focus on the improvement. I have also taken special...

Washington, DC
Reviewed 3 weeks ago

A complete oasis in Shanghai. From gardens to buildings to rooms, just a stunning and top class hotel. Had a large suite with a massive bathroom with separate shower large enough for two, clawfoot tub, two toilets, and usual InteCon amenities. Massive bed. Dark wooden paneling throughout. Stayed in the Club Intercontinental side. Take a walk through the gardens. Multiple...

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Thank Ralff
INTERCONTINENTALSH, managing director at InterContinental Shanghai Ruijin, responded to this review

Dear Ralff, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I am pleased you enjoyed it! Our location is ideal in the French Quarter, located in...

Kuala Lumpur, Malaysia
Reviewed 5 weeks ago

Amazing architecture, service, facilities and conveniently located in french concession. Somehow, we had issues with the cab and uber drivers in finding this place, they are more familiar with another Intercontinental Hotel that is located at Puxi.

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Thank cheecheng k
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear cheecheng k, Thank you for taking the time to share you recent experiences with us and I am very pleased to read you had a memorable stay. InterContinental Shanghai Ruijin is the first IHG heritage hotel in Asia and we have been very careful to ensure we retain the warmth and charm of old Shanghai. As you have pointed...

San Diego, California
Reviewed 20 November 2016

We will never forget our enjoyable week at the Ruijin. Built as the home of a late 19th Century French newspaper magnate, this is a walled, ten-acre estate filled with towering magnolias and broad green lawns surrounded by the intensely modern city of of Shanghai. My wife noticed that brides were having their wedding photographs taken on the property. As...

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1Thank Cuyamaca
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Cuyamaca, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. Thank you for your compliments of our environment. InterContinental Shanghai Ruijin’s expansive gardens offer a relaxing resort ambience and an escape from busy downtown Shanghai. I am pleased you enjoyed it! Thank you again for...

Reviewed 15 November 2016

This was a real surprise. Sure it's expensive for China but WOW! It's a really beautiful suite of buildings set in amazing grounds but right in the centre of China. The room was very large and comfortable, and very well appointed. The bathroom was huge with a stand alone bath tub, and the shower had two shower heads; large sunflower...

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1Thank Ddkdave
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Ddkdave, Thank you for choosing InterContinental Shanghai Ruijin and we were very pleased you enjoyed the escape from the hustle and bustle of Shanghai. Thank you for your compliments of our room facilities and service. Thank you again for taking the time to share your comments and we look forward to welcoming you back to our hotel on your...

Reviewed 5 November 2016 via mobile

No doubt it is in the best location in the city center. The hotel is close to a few tourist spots, like Tianzifang, Xintiande and Huwi Hai Lu shopping district. They are around 10-30 mins walking distance. However the hotel campus is so large that it will take you 5-10 mins walk from lobby to reach the main gate. Opposite...

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Helpful?
1Thank Krause F
INTERCONTINENTALSH, Managing Director at InterContinental Shanghai Ruijin, responded to this review

Dear Krause F, We are delighted to hear you enjoyed your stay at InterContinental Shanghai Ruijin and thank you for your compliments about our location. Thank you for your compliments of our service. We strive to provide professional, personal and memorable experiences for our guests and it is pleasing to read our team delivered. Thank you again for taking the...

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Hotels & Resorts unveils its first China heritage hotel – the InterContinental Shanghai Ruijin – located across a 100-acre historic garden estate in the heart of Shanghai. Guests from around the world can now experience an important part of Shanghai’s glamorous early 20th-century heritage in an exclusive garden setting, while enjoying InterContinental’s world-class ‘In the Know’ service and luxury amenities. ... more   less 

Additional Information about InterContinental Shanghai Ruijin

Address: No.118 Ruijin Er Lu, Huangpu District, Shanghai 200020, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Hengshan Road
Price Range: €168 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Shanghai Ruijin 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Ruijin Hotel Shanghai
Hotel Style:
#24 Spa Hotel in Shanghai
#32 Romantic Hotel in Shanghai
#32 Business Hotel in Shanghai
#33 Luxury Hotel in Shanghai
#160 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Shanghai Ruijin staff and other travellers.
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Questions? Get answers from InterContinental Shanghai Ruijin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd building have more good scenery”
 of 5 bubbles 808andrianh, 28 Dec 2016 | Read review
“Stay in the Club Intercontinental side.”
  • Balcony view
  • Bedroom
  • Bathroom
  • Living area
  • Balcony
 of 5 bubbles Ralff, 25 Dec 2016 | Read review
“No better view all the rooms are quite OK if you are looking for a good view room this is not a property for that”
 of 5 bubbles ahmedsL2568IT, 17 Aug 2016 | Read review
“Go with a suite in the Executive VIP building or Presidential Building”
 of 5 bubbles Rich30328, 22 Jun 2016 | Read review
“Club rooms are by far the nicest. You pay more, a lot more, so you need to compare and contrast your 'want list,' options and price point.”
 of 5 bubbles HopeinTravel, 13 Apr 2016 | Read review
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