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Tong Mao Hotel

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115 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016 via mobile

Local brand hotel which needs refurbishment. The hotel was old and facilities definitely required maintenance and replacements. Lighting was not sufficient in the room. Only 3 lamps for the entire room, plus 2 light bulbs in bathroom and 2 more at the wardrobe/doorway. The bathroom was not up to standard as well. The bathtub was sooooo dirty with black stains.... More 

Helpful?
Thank Thomas P
Shanghai, China
Level Contributor
7 reviews
5 hotel reviews
Reviewed 8 October 2016

+ Big rooms and very nice bathrooms! The beds were comfortable and the bathroom was nice and fancy. Seemed over all like a upper class hotel. The breakfast buffet was good and had a nice selection! The elevators, lounge areas, and hallways were clean and had a nice atmosphere. Location is good, in a safe area of Pudong. - Some... More 

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Thank thatswedishgirl
Aalborg, Denmark
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2016

We had a room on the top floor, which granted us a reaaaally nice comfy bed (was so good, i still miss it), and very quiet. The breakfast, even though was almost the same everyday, was diversified and rich. The people were helpful, and the rooms did smell as much as in other Chinese hotels of smoke. The service was... More 

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Thank Lauracili13
Malmö, Skåne Län, Sweden
Level Contributor
141 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 14 December 2015 via mobile

The hotel is located in a pretty good location. The food served there is not high quality. There is a gym but the equipment is old and there is a strong stench of cooking oil in the gym because the kitchen ventilation is nearby. The rooms aren't bad and the service is pretty good. Given the amount of hotels in... More 

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Thank Robert B
Edmonton
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 November 2015

We attended the PTC show and stayed at the Tong Mao. This was my third stay at this hotel and I would certainly return. It was in October so the fact I could not get the AC working was not a big problem. This was the same complaint I had last time.

Helpful?
Thank Spyboy
Shanghai Region, China
Level Contributor
125 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 8 July 2015

I worked across the street at NYU Shanghai for a year. While I never stayed here, my colleagues stayed here for several weeks and I had firsthand reports from them. I also ate frequently at the hotel's restaurants. Everything on the hotel is on the up and up. It's a solid, 4-star Chinese-owned business hotel not far from Pudong's CBD.... More 

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Thank Barry H
New York City, New York
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2015

I stayed at Tong Mao for nearly a month and it was a more or less pleasant stay. Given some of the negative previous reviews, I was expecting much worse. My room on the 13th floor overlooking the Champs Elysee apartments and the gardens was clean and spacious. The bed mattress was rock hard but I got used to it.... More 

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Thank NYC-mom-500
Washington, DC
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 April 2015

It's ironic -- Tong Mao Hotel is in bright, futuristic Pudong, yet it seems like it is stuck in the service dark ages. My room was dirty and fraying. The carpet was stained, as were the sheets. A previous guest's slippers were sticking half-way out from under the bed, partly tangled in the dust ruffle, which was itself partly stuck... More 

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Thank karinf74
Level Contributor
3 reviews
Reviewed 31 March 2015

Booked with Expedia. Stayed 8 nights. It was a nightmare. Very dark rooms and bathrooms. The sheets were never changed during our stay. No cleaner seemed to be used for bathrooms. When four of us checked in, we were told that only smoking rooms were available, and even so on two different floors which we accepted.In the room, there was... More 

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Thank Zahra N
Abu Dhabi, United Arab Emirates
Level Contributor
139 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 27 December 2014

Stayed two nights on business. Check in was smooth, checkout also fine. Rooms were large and clean on executive floor, mine had a massive tub and a rain shower and marble floors. Nice fittings generally. Breakfast was fairly good for selection of west and east. Had a massage in the spa and would recommend it for relaxing, but give yourself... More 

Helpful?
Thank Pomacentrus

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Tong Mao Hotel

Address: No.357 Songlin Road, Pudong New District, Shanghai 200122, China
Region: China > Shanghai Region > Shanghai
Price Range: €65 - €371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tong Mao Hotel 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Tong Mao Shanghai
Hotel Style:
#86 Spa Hotel in Shanghai
#213 Luxury Hotel in Shanghai
#299 Best Value Hotel in Shanghai
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to ask to see the rooms before you move into the room.”
 of 5 bubbles 888zahran, 30 Mar 2015 | Read review
“Room 1111 - good enough”
 of 5 bubbles Leucas, 30 Apr 2012 | Read review
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