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Pudong Shangri-La, Shanghai

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No.33 Fucheng Road, Pudongxin District, Shanghai 200120 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$209
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Panoramas (17)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 5,027 hotels in Shanghai
Location
Cleanliness
Service
Value
Travellers' Choice
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Rooftop bar
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Steam room
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
Chinese
Hotel links
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9369Reviews12Q+A100Room tips
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Popular mentions
zhimin h wrote a review 26 Sep
1 contribution
I was originally scheduled to stay on the 26th floor of Pudong Shangri La this time. Because I wanted to stay before two o'clock for a conference call, the front desk arranged for me to stay in room 906. I am very grateful for this, but there were cracks in the toilet and peeling tiles on the washbasin in my room. In addition, after a day's work, I returned to the hotel and found that the cleaning was not good, The hair on the ground has not been cleaned. This is the first time I have such experience at Pudong Shangri La Hotel. As a five-star hotel, guest room cleaning should be a basic requirement. Hope this could be improved in the future.
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: non smoking, and clean room is basic requirement
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Garry wrote a review 21 Sep
1 contribution
+1
Great hospitality from Mr Kenny Ooi and his team. We had a wonderful stay celebrating our Mid-Autumn Festival there and also attended the Malaysia Independence Day (Hari Merdeka ) Gala Dinner. Breakfast was awesome and we will surely come back. Shangrila is often our first choice, we stayed in Shangrila Hangzhou back in December and we also had a very pleasant stay there. When we first checked in on Sunday afternoon, they upgraded one of my rooms with an amazing view of The Bund. For this stay, we made a hotel reservation through trip.com. Thanks also to Ms Ann Zhang from trip.com customer service .
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Room at river view facing the Bund is great.
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Adventure677780 wrote a review 20 Sep
1 contribution
One of my favorite and very convenient location. Overall from room, food and other facilities all great. The spa, swimming pool and best hair salon Tony & Guy although separate entity. Great gym and excellent breakfast buffet.
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
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CZ wrote a review Aug 2021
Hong Kong, China1 contribution
在办理离开酒店手续时候,前台人员没有和我核对账单,就直接扣款。然后打印出帐单后,发现多扣钱了。我让他取消这笔扣款,然后刷卡正确金额,对方说现在不能修改,只能之后修改。给我打印了一个正确的账单。因为是商务出差,今天秘书和我说,信用卡记录和账单不合符。信用卡多刷的金额并没有取消。今天打电话给浦东香格里拉,问题还是不能解决。住过很多香格里拉旗下很多的酒店,不仅仅是这次扣款事件,从管理和服务,浦东香格里拉一直都是最差。因为出差没有的选择,否则绝对不会住在这里,管理没有见过这么混乱的. The worst hotel in Shanghai. The check out is a mess, with poor services. The hotel charged my credit card before printing the receipt. Then I asked them to print the bill, and found the wrong number later, but hotel staff told me that they cannot fix issue now and will change it later. They print the receipt with right amount. However, when i receive my credit card bill today, they still overcharged me with wrong amount. So i just called them, and only intern answered my phone and she said she cannot solve the issue. Do NOT choose this hotel, unless you do not have a choice like me as a business traveler.
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Date of stay: August 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from East Shanghai PudongShangri-La, 营销 at Pudong Shangri-La, Shanghai
Responded 15 Aug 2021
尊敬的piggy521, 感谢下榻浦东香格里拉。很遗憾此次未能为您带来满意的入住体验,非常感谢您的反馈,已与相关部门沟通此情况,您可以致电 (86) 15901661172,我们的值班经理会全力为您跟进处理。再次深表歉意。真诚期待您的再次光临! 驻店经理 乌尔里克
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HTU1 wrote a review Aug 2021
Shanghai, China13 contributions
+1
Just checked out here and we spent an unforgettable weekend here! Thanks to Horizon Club reception like Aimee, Peggie and Vera, we got the best room suggestion. Indeed the view from our room was really splendid! Besides, food & beverages at Horizon Club were beyond our expectation. Not mention to excellent service from Kenny, Penny, Ciel and Brian. In addition, we were taken care so good by housekeeper Nancy Ye. Definitely coming back here for next anniversary!
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Date of stay: August 2021Trip type: Travelled with family
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Response from East Shanghai PudongShangri-La, 营销 at Pudong Shangri-La, Shanghai
Responded 10 Aug 2021
Dear HTU1234, Thank you for your time to share the gracious feedbacks on Pudong Shangri-La, we truly appreciate your high esteem of our Serivce and food & beverage at Horizon Club. We look forward to welcoming you back soon. Ulrich Jablonka Resident Manager
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PRICE RANGE
US$132 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海香格里拉饭店, 上海香格里拉酒店, 上海香格里拉大酒店, 浦东香格里拉, 上海香格里拉, 香格里拉大酒店, 上海浦东香格里拉, 浦东香格里拉大酒店, pudong shangri-la shanghai hotel shanghai, pudong shangri la hotel shanghai, shangri la shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
950
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Frequently Asked Questions about Pudong Shangri-La, Shanghai
Which popular attractions are close to Pudong Shangri-La, Shanghai?
Nearby attractions include Oriental Pearl Tower (Dongfang Mingzhu) (0.4 km), Shanghai Development Exhibition Hall (0.4 km), and Shanghai IFC Mall (0.3 km).
What are some of the property amenities at Pudong Shangri-La, Shanghai?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Pudong Shangri-La, Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pudong Shangri-La, Shanghai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Pudong Shangri-La, Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Pudong Shangri-La, Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Flair Rooftop, and Yi Cafe at Pudong Shangri-La.
Are there opportunities to exercise at Pudong Shangri-La, Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pudong Shangri-La, Shanghai have an airport shuttle?
Yes, Pudong Shangri-La, Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pudong Shangri-La, Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Pudong Shangri-La, Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.