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InterContinental Shanghai Pudong

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No.777 Zhangyang Road, Pudong District Plaza 96, Century Avenue, Times Square, Next Age Department Store, Shanghai 200120 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (954)
360
Panoramas (6)
Room & Suite (132)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Shanghai Pudong
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 5,027 hotels in Shanghai
Travellers' Choice
InterContinental Shanghai Pudong is located in the heart of Pudong’s Lujiazui Finance and Trade Zone, It is within a five-minute walk to Century Avenue station(line 2,4,6 and 9) and Fuxing tunnel is at our doorstep which allows you to reach Puxi Xintiandi within 10 minutes by taxi. Next Age and 96 Plaza are just next door. Oriental Pearl Tower, Shanghai Aquarium, Century Park and IFC Mall are two kilometers away. With 418 stylish rooms, over 2,850 square meters of meeting facilities, two restaurants and a bar, as well as a chic club lounge, the hotel offers both business and leisure travelers various chances to discover the city.
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Location

Full view
93Great for walkers
Grade: 93 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
No.777 Zhangyang Road, Pudong District Plaza 96, Century Avenue, Times Square, Next Age Department Store, Shanghai 200120 China
Name/address in local language
Getting there
Pu Dong Airport29 kmSee all flights
Hongqiao Airport18 kmSee all flights
Century AveShanghai Metro7 min
Shangcheng RoadShanghai Metro7 min
See all nearby hotels
1704Reviews15Q+A100Room tips
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Popular mentions
Hawkdai007 wrote a review 14 Sep
Hong Kong, China474 contributions194 helpful votes
Stayed there for 3-nights over my recent business trip to SH which was a much better experience than my previous stay back to July 2020. The location is “super”good and cross-river tunnel is just nearby and room was good which allowed me to have a very sound sleep each night. The gym was also not too bad as well. From the Check -in until check out , I did feel that I was warmly welcomed as a Royal Ambassador member and most of staff have been really accommodating and tried to go beyond. The breakfast was very nice and no complains at all .The only pity was the club lounge was still closed which may be due to the Covid. IC club used to be very a nice place to chill out. However one thing I do want to draw attention to the mgt is please do not put “trainees” to answer the service call from the guests. One night before I left for dinner, I called the service line asking the “ turn down” service , shoe polishing service and to bring some mouth wash. The people answered service did not even know what is the turn downs meaning and I have to explain it in Chinese and she still could not understand,. She also was telling me that she is not sure whether they are doing the shoe shine or not and she needs to double check. I was shocked to hear this and told her this was very basic for a 5-star hotel then the person told me she was a trainee who does not know all the things. It might not be the trainee’s problem but I do think that mgt should have further thought before they allow a trainee who does not even understand the very basic, to answer the service call. This is the very reason why I did not give then full marks review this time. Will come back to stay again.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Jason Burnett, General Manager at InterContinental Shanghai Pudong
Responded 4 days ago
Dear Hawkdai007, Thank you for choosing to stay with us recently! I am delighted that you are satisfied with your stay this time and indeed bring up your valuable feedback for us to improve. I have already requested to enhance the training to make sure all of staffs are up to InterContinental standard. Thank you for your comments again and I hope to welcoming you back to InterContinental Shanghai Pudong very soon! Kind regards, Jason Burnett General Manager
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Monique J wrote a review Aug 2021
1 contribution
Located in the Pudong ZhangYangLu INTERCONTINENTAL HOTEL is one of the old hotel in Shanghai, very European architectural style. Large patio looks very comfortable. Speaking of the environment, it is very quiet and comfortable. The front desk service is enthusiastic, the room is not very big, however, toilet is very big, very clean and neat. Very clean and tidy arc whole French window enable me to see the whole city view outside. The traffic is convenient and good location!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Jason Burnett, General Manager at InterContinental Shanghai Pudong
Responded 3 weeks ago
Dear moniquejI251ZK, Thank you very much for choosing to stay with us. I am delighted to learn that you are satisfied with your stay this time. And I am also very happy that Front Desk is provide the excellent service. I will share your feedback with team to encourage. To continuously deliver excellent service to our customers is the aim of the hotel team. Thank you once again for taking time to offer us valuable feedback. I look forward to welcoming you back to InterContinental Shanghai Pudong very soon. Kind regards Jason Burnett General Manager
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NightRider_37 wrote a review Aug 2021
6 contributions
The first continent in mainland China Said to be the first intercontinental hotel in mainland China, it was renovated after opening in 1996, so the overall facilities are relatively new. Also getting a free suite upgrade. The waiter's overall service level is quite high. It is a good cost performance hotel. Room facilities: The living and bedroom areas are separated by a rotating TV cabinet, floor-to-ceiling headlights, and a bedside chandelier. The walk-in closets and washing areas have an atmospheric feel. Room view: The whole French window can take in the city at night, the villa area outside the window in the daytime also has a unique style. Location traffic: It's near Lujiazui, near the Bund, about 40 minutes from the airport. Breakfast: The breakfast was very rich and delicious, with a good mix of Chinese-style breakfast and pasta.
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Date of stay: July 2021
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Response from Jason Burnett, General Manager at InterContinental Shanghai Pudong
Responded 3 weeks ago
Dear NightRider_37, Thank you very much for choosing to stay with us recently. I am delighted that you are satisfied with your overall stay experience especially for room facilities, service and breakfast. We aim to continuously deliver excellent service to our customers. This is the aim of the hotel team. Thank you once again for taking time to offer us valuable feedback. I look forward to welcoming you back to InterContinental Shanghai Pudong very soon. Kind regards, Jason Burnett General Manager
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Zhi X wrote a review Aug 2021
3 contributions
The intercontinental is the first intercontinental hotel in China. The hotel is conveniently located in the Lujiazui area, with many shopping malls nearby. 96 Square, China Resources Times Square, Century Circle, Yaohan. Room facilities: The interior of the hotel has a sense of age, very retro.🥰   Sanitation: the sanitation situation is good, the desktop is very clean, no dust, because I have a little cleanliness. The mirror is clean and the sink is clean. It is my first New Year's Eve to stay in a hotel. Unexpectedly, business is very good today. There are many people at the reception desk. I guess we can't go out of town. Everyone's staying at the hotel.   Breakfast: There are many choices of breakfast, both Chinese and Western. From 6:30 to 10:30, there's plenty of time. The waiters are very nice and warm. In the five-star hotel Lujiazui area, intercontinental cost performance is very high.😝 There is free parking for the duration of your stay. That's good.   Room View: The view from the hotel is a little poor, there is no view. [Swimming pool] The swimming pool is small with a depth of 1.4. On the afternoon of check-in, there are many children and it is noisy. I brought my bathing suit to go for a swim, but forget it The gym is smaller and has most equipment. It's better than a swimming pool.   Wifi: Good signal, fast speed. The overall feeling is good, although the age, but the internal structure is very retro, I like it very much.😚
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Date of stay: August 2021Trip type: Travelled on business
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Response from Jason Burnett, General Manager at InterContinental Shanghai Pudong
Responded 4 weeks ago
Dear Mr. Qin, Thank you very much for choosing to stay with us recently, and indeed for taking the time and trouble to share your feeback with us. I am delighted to learn that you are satisfied with our design, breakfast and service. We will continuously to provide excellent service to our guests in future. Thank you for your comments again. I look forward to welcome you back upon your next stay in Shanghai. Kind regards, Jason Burnett General Manager
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Skcubrats wrote a review Aug 2021
2 contributions
This hotel is in Lujiazui, the most prosperous place in Pudong. The transportation is very convenient. It is only ten minutes away from the subway station. The hotel has friendly service, rich breakfast types and stable hotel network, which is very suitable for business travel.
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Date of stay: August 2021Trip type: Travelled on business
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Response from Jason Burnett, General Manager at InterContinental Shanghai Pudong
Responded 4 weeks ago
Dear SkcubratsCsh, Thank you very much for choosing to stay with us recently. I am delighted to learn that you are satisfied with your stay this time! Thanks for your comments. Any issue / feedback would like to hear from you to improve the overall experience for our guests in future. Look forward to welcoming you back soon. Kind regards, Jason Burnett General Manager
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Frequently Asked Questions about InterContinental Shanghai Pudong
Which popular attractions are close to InterContinental Shanghai Pudong?
Nearby attractions include 96 Square (0.1 km), No.1 Food Zhangyang Road Shop (0.3 km), and The first Yaohan Mall (0.5 km).
What are some of the property amenities at InterContinental Shanghai Pudong?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Shanghai Pudong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Shanghai Pudong?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Shanghai Pudong?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Shanghai Pudong?
Conveniently located restaurants include Efes Restaurant Turkish & Mediterranean Cuisine, Shanghai Haidilao Hot Pot (Zhangyang Road), and Level 1 (InterContinental Shanghai Pudong).
Are there opportunities to exercise at InterContinental Shanghai Pudong?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does InterContinental Shanghai Pudong have an airport shuttle?
Yes, InterContinental Shanghai Pudong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Shanghai Pudong?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Shanghai Pudong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Shanghai Pudong?
The staff speaks multiple languages, including English, Chinese, Japanese, and Swedish.