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The Portman Ritz-Carlton, Shanghai

1,886 reviews
#37 of 5,222 Hotels in Shanghai
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Traveller (682)
Room & Suite (225)
Dining (55)
Overview
  • Excellent56%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“club level”(55 reviews)
“hotel complex”(13 reviews)
“din tai fung”(16 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,886)Write a Review
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661 - 665 of 1,252 reviews
Reviewed 1 September 2015

This was the first attempt to try out Ritz Carton. I usually stay in Hyatt or Kerry but wanted to try out somethig else, but had to realize that it is a terrible idea for frequent business traveller. My flight was red-eye and arrived at...More

1  Thank FirstTanker
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for taking the time to write a review for our hotel. We greatly value your comments and feedback and we...More

Reviewed 1 September 2015

As part of our Viking River Cruise, we spent 2 nights at this superb hotel. Excellent food and Excellent accommodation. Centrally located for exploring the city. 500 yards away from a beautiful temple and within easy reach of shops and restaurants.More

Thank Lois B
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for taking the time to write a review for our hotel. We greatly value your comments and feedback and we...More

Reviewed 28 August 2015 via mobile

Very trendy and very clean. Good area and over standard for China. Good cafe and bar on second floor. Friendly staff and very spacious. Got upgraded to a junior suite and paid for standard room. Thank you. Highly recommendable. Starbucks and other shops just around...More

Thank Jonas R
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 25 August 2015

Location is great theres plenty of things to do around this hotel and many good restaurants.The staff of the hotel is really friendly and everything very personalized . The only cons I have to say about this hotel is that there was a renovation when...More

Thank Travel01993
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 September 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

Reviewed 24 August 2015 via mobile

Nothing to say, superior hotel and services conveniently located in Shangai for a real 5 stars. It doesn't reach the top level of Shangai PU Dong but for its price it remains a great choice. Excellent service and support from the staff too.More

Thank mikeinre
Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 26 August 2015

Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$170 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#28 Spa Hotel in Shanghai
#37 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#167 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$170 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Shanghai
#28 Spa Hotel in Shanghai
#37 Luxury Hotel in Shanghai
#58 Business Hotel in Shanghai
#167 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (682)
Room & Suite (225)
Dining (55)
Pool & Beach (10)
Business Centre & Event Rooms (8)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
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isme_linSS
25 December 2017|
AnswerShow all 4 answers
Response from D0rindaW | Reviewed this property |
You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
1
Vote
isme_linSS
25 December 2017|
AnswerShow all 5 answers
Response from safoura-ari | Reviewed this property |
With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
1
Vote
EuroAsiaJetter
12 October 2017|
AnswerShow all 5 answers
Response from Robertsonland | Reviewed this property |
I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
1
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Room Tips
"Watch out for water pressure on higher floors!"
Read review
"Best location, quiet room."
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"Go for the executive floors - use of the lounge is well worth it"
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"Good for business, great meeting spot, Club staff incredible"
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