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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
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    3/9/2017 4/9/2017
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    Traveller (566)
    Room & Suite (132)
    Dining (48)
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    #2,213 of 5,105 hotels in Shanghai
     
    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    “club level” (48 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
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    Shanghai JC Mandarin Hotel
    451 reviews
    #186 of 5,105 hotels in Shanghai
     
    Pei Mansion Hotel
    63 reviews
    #1,123 of 5,105 hotels in Shanghai
     
    Shanghai Meiliyuan Hotel
    5 reviews
    #1,453 of 5,105 hotels in Shanghai
     
    Youlejia Self-Service Apartment Shanghai Nanjing West Road
    1 review
    #2,213 of 5,105 hotels in Shanghai
     
    Rooms
    3 Sep4 Sep
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,638)
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    There are newer reviews for The Portman Ritz-Carlton, Shanghai
    See the most recent reviews

    641 - 645 of 1,090 reviews

    Reviewed 19 June 2014 via mobile

    Stayed 2 nights. Cab driver wasn't quite sure of the hotel. It was about RMB170 from the Pudong airport. The main lobby is under renovation so it was a bit messy trying to figure out where the hotel was. Thankfully, the doormen were more than...More

    Thank Plus2kids
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 19 June 2014

    A nice hotel, good rooms, nice location - right amongst all the upmarket shopping. Friendly staff, good service. Breakfast is pretty decent with greater options for vegetarians. Many dining places in the hotels complex too.More

    Thank Arvind_Meera
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 17 June 2014

    Travel to Shanghai very often, and I stay here very often. The service is truly amazing- once I fell and was limping for a couple of days. The hotel staff bought me a pair of flats (after finding out that I only had heels on...More

    2  Thank Lin777
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 18 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 17 June 2014

    They were renovating the front of the hotel so the lobby and lounge was a little cramped. This would have been OK but many of us were at the same conference and had to try hard to keep our voices down in meetings to stop...More

    Thank Dave W
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 18 June 2014

    Dear Guest, Thank you for taking the time to write a review for our hotel and we greatly value your comments and feedback. We really appreciate your comments with regards to the inconveniences occurred during the hotel front entrance upgrades. We have reviewed all the...More

    Reviewed 16 June 2014

    John Portman, for who I imagine the hotel is named, is a famous US architect and developer who brought us amazing open interior spaces in his hotels; some are horrors like the New York Marriott Marquis, a vile convention hotel monstrosity on Times Square and...More

    1  Thank ChrisRadford-J
    Response from Ryan T, Rooms Division Manager at The Portman Ritz-Carlton, ShanghaiResponded 18 June 2014

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of...More

    Shanghai JC Mandarin Hotel
    451 reviews
    #186 of 5,105 hotels in Shanghai
     
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    63 reviews
    #1,123 of 5,105 hotels in Shanghai
     
    Shanghai Meiliyuan Hotel
    5 reviews
    #1,453 of 5,105 hotels in Shanghai
     
    Youlejia Self-Service Apartment Shanghai Nanjing West Road
    1 review
    #2,213 of 5,105 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$158 - US$288 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #43 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #163 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Orbitz, Travelocity, Booking.com, Expedia, Ctrip TA, TripOnline SA, Hotwire, Cancelon, Agoda and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (566)
    Room & Suite (132)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (354)
    Bathroom (59)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Shanghai Meiliyuan Hotel
    5 reviews
    .26 km away
     
    Pei Mansion Hotel
    63 reviews
    .13 km away
     
    Shanghai JC Mandarin Hotel
    451 reviews
    .15 km away
     
    Youlejia Self-Service Apartment Shanghai Nanjing West Road
    1 reviews
    .30 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    440 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    244 reviews
    .09 km away
    Big Bamboo Sports Bar & Grill Shanghai
    158 reviews
    .12 km away
    LYNN Modern Shanghai Cuisine
    86 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    128 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Westgate Isetan Department Store
    27 reviews
    .56 km away
    Ask a question
    Questions & Answers
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    2
    Votes
    Annie H
    5 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    aili73
    9 October 2016|
    AnswerShow all 8 answers
    Response from Anne F | Reviewed this property |
    Sorry you can't access Google or Facebook in China
    0
    Votes
    Room Tips
    "Club Rooms are a terrific option!"
    Read review
    "Obvious one... Choose a higher floor"
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    "get a room hig up for a good view of Shanghai"
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    "Try to get a room higher up, amazing views of the city."
    Read review
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