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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    Hotel website
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    1/10/2017 2/10/2017
    US$229
    US$192
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    Traveller (582)
    Room & Suite (140)
    Dining (48)
    Four Seasons Hotel Shanghai
    1,141 reviews
    #20 of 5,111 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,590 reviews
    #2 of 5,111 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    752 reviews
    #13 of 5,111 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,477 reviews
    #5 of 5,111 hotels in Shanghai
     
    Overview
    • Excellent54%
    • Very good30%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    “club level” (48 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    Four Seasons Hotel Shanghai
    1,141 reviews
    #20 of 5,111 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,590 reviews
    #2 of 5,111 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    752 reviews
    #13 of 5,111 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,477 reviews
    #5 of 5,111 hotels in Shanghai
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,672)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
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    631 - 635 of 1,113 reviews

    Reviewed 14 October 2014

    I've been meaning to write about my experience a few months ago at the Ritz. The lobby, which I understand will be quote grand, was being renovated, but the staff - oh my, these people have been trained to provide a level of hospitality I...More

    1  Thank opti-wan
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 16 October 2014

    Dear Guest, Thank you for sharing your feedbacks and I am indeed thrilled to learn that your stay with us is memorable. I will for sure share your compliments with the restaurant and housekeeping and the staff must be so motivated. I look forward to...More

    Reviewed 30 September 2014

    This is an extraordinary and glamorous hotel in Shanghai. Outstanding. Very well located. Staff and service is of very high level. WI-FI spread all over the hotel. Breakfast is huge and has several options, just delicious! Of course, for all of that, price is in...More

    Thank FELIPEH6
    Response from Alvin J, Front of House Manger at The Portman Ritz-Carlton, ShanghaiResponded 1 October 2014

    Dear Guest, I am pleased that you enjoyed the service and products provided during your recent stay with us and I look forward to welcoming you back.

    Reviewed 28 September 2014

    Shanghai has many new modern and beautiful hotels to select from. My recommendation while not as new as some is the Portman. A luxury hotel indeed. But a luxury hotel is more than great food, great location and wonderful rooms. The Portman Ritz has all...More

    Thank Tommie22
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 30 September 2014

    Dear Guest, Thank you for sharing your experience with us on TripAdvisor, and I am proud to learn that you are extremely satisfied. I will share your compliments with our ladies and gentlemen who will definitely feel encouraged and motivated; and I look forward to...More

    Reviewed 20 September 2014

    Just finished another stay at the Portman. This is my hotel of choice when in Shanghai. Ideally located near the shopping areas of West Nanjing Road and with renovations of the foyer complete you will have a good nights sleep here. The staff are very...More

    1  Thank ScottsComments
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 September 2014

    Dear Guest, I truly appreciate your loyalty and thank you for staying with us again. I am pleased to learn that you enjoyed Tables breakfast and like our new front entrance, and I hope to see you soon.

    Reviewed 20 September 2014

    Quite possibly one of the worlds best hotels. Beautifully appointed, elegant and unequalled service. Stayed in a club room and enjoyed the refined elegance of the club lounge. Would certainly recommend this hotel as your business base in Shanghai.

    Thank Seatroutfisher-1
    Response from Alvin J, Front of House Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 September 2014

    Dear Guest, I am indeed proud to read your comments on TripAdvisor, and I will for sure share with the team. Your encouragement is what will make us better and the ladies and gentlemen of the hotel are looking forward to welcome you back.

    Four Seasons Hotel Shanghai
    1,141 reviews
    #20 of 5,111 hotels in Shanghai
     
    The Ritz-Carlton Shanghai, Pudong
    1,590 reviews
    #2 of 5,111 hotels in Shanghai
     
    Jing An Shangri-La, West Shanghai
    752 reviews
    #13 of 5,111 hotels in Shanghai
     
    The PuLi Hotel and Spa
    1,477 reviews
    #5 of 5,111 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$169 - US$407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #43 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #158 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Marriott, Travelocity, Ctrip TA, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (582)
    Room & Suite (140)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (359)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Yin Fa Hotel
    19 reviews
    .40 km away
     
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    .13 km away
     
    Shanghai JC Mandarin Hotel
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    .15 km away
     
    Baolong Homelike Hotel Shanghai Henglong
    75 reviews
    .11 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    444 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    247 reviews
    .09 km away
    Element Fresh Restaurant
    572 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    158 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    130 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Westgate Isetan Department Store
    27 reviews
    .56 km away
    Ask a question
    Questions & Answers
    r0m8470
    8 September 2017|
    Answer
    Response from mody771 | Reviewed this property |
    I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in... More
    0
    Votes
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Annie H
    5 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    Room Tips
    "best location"
    Read review
    "Reply to the emails that they send to you before you arrive. You can also put your requests, etc on their..."
    Read review
    "eh...there is a luxurious haberdashery located in this hotel"
    Read review
    "The Club Level is great"
    Read review
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