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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
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    28/1/2018 29/1/2018
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    US$196
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    Traveller (663)
    Room & Suite (152)
    Dining (55)
    Overview
    • Excellent56%
    • Very good29%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (55 reviews)
    “hotel complex” (13 reviews)
    “din tai fung” (16 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,843)
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    611 - 615 of 1,229 reviews

    Reviewed 19 October 2015

    The Portman Ritz-Carlton Shanghai is situated at the ultimate location on Nanjing West Road, a popular road but not overly full of scrambling tourists. Thus, giving me minutes access to the best of Shanghai. Hotel Manager, Robert Blackborough and his exceptional staff were quick to...More

    1  Thank Christina S
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 October 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 17 October 2015

    In order to explore Shanghai the Portman Ritz Carlton is a great place to stay. Central location and very convenient. The rooms are spacious, nicely equiped however very conservative. Amazing pool area and nice breakfast offering comtinental, Chinese and cooked breakfast. All in all a...More

    Thank tirol76
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 October 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 17 October 2015

    Everything was great during my stay. From the bell boy to FO staff and lovely crew at the executive lounge. Ladies are all in classic Chinese dress, very elegant and shanghai-styled. As far as I know that the whole complex was built 20+ years ago....More

    Thank jerry190523
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 28 October 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 15 October 2015

    I was expecting more of Ritz-Carlton. Don’t get me wrong, it was a really nice hotel with fantastic staff, but the room felt a bit rough around the edges. As mentioned, staff was fantastic, very helpful and you felt right at home! Room was always...More

    1  Thank Bischa
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 16 October 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 13 October 2015 via mobile

    We stayed at this great hotel in October. It was a great experience from arrival to check out. The bell team and ladies at front desk took very good care of us. The rooms were cozy, elegant and felt like home. Tables was an amazing...More

    Thank Antonina K
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 14 October 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$164 - US$281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #28 Spa Hotel in Shanghai
    • #38 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #171 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Expedia, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (663)
    Room & Suite (152)
    Dining (55)
    Pool & Beach (10)
    Hotel & Grounds (400)
    Bathroom (71)
    Business Centre & Event Rooms (8)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
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    Ask a question
    Questions & Answers
    isme_linSS
    25 December 2017|
    AnswerShow all 4 answers
    Response from D0rindaW | Reviewed this property |
    You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
    1
    Vote
    isme_linSS
    25 December 2017|
    AnswerShow all 5 answers
    Response from safoura-ari | Reviewed this property |
    With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
    1
    Vote
    EuroAsiaJetter
    12 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    Room Tips
    "Be nice, just ask, learn your question in Chinese if you don't already know"
    Read review
    "go for the Club Level its worth the increase in cost"
    Read review
    "Great location, Excellent service"
    Read review
    "hotel staffs are helpful to give youa room with good city view"
    Read review
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