We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/11/2017 27/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
    Hotel website
    Save
    Lowest prices for your stay
    26/11/2017 27/11/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     10 people are viewing this hotel
    US$243
    US$235
    SAVE US$8
    US$243
    US$243
    Traveller (610)
    Room & Suite (145)
    Dining (50)
    The PuLi Hotel and Spa
    1,502 reviews
    #4 of 5,159 hotels in Shanghai
    0.6 km
     
    URBN Boutique Shanghai
    609 reviews
    #34 of 5,159 hotels in Shanghai
    0.8 km
     
    Pei Mansion Hotel
    65 reviews
    #526 of 5,159 hotels in Shanghai
    0.2 km
     
    Baolong Homelike Hotel Shanghai Henglong
    77 reviews
    #1,153 of 5,159 hotels in Shanghai
    0.10 km
     
    Overview
    • Excellent55%
    • Very good30%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (52 reviews)
    “hotel complex” (13 reviews)
    “din tai fung” (16 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Earn a Free Night
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$235.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Shanghai hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e788b637cb53431f9fc1a2cc5618143b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":302253,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32467286],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":11,"year":2017},"checkout":{"day":27,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":243,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e788b637cb53431f9fc1a2cc5618143b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":243,"lowestMetaPrice":235,"additionalPartner":false,"highestMetaPriceDisplay":243,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":243,"lowestMetaPrice":235,"highestMetaPriceDisplay":243,"hotelName":"The Portman Ritz-Carlton, Shanghai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU3ODhiNjM3Y2I1MzQzMWY5ZmMxYTJjYzU2MTgxNDNiIiwiQUlLIjoiMjE3NmUzMjk0ZjQ1NDg5ZjlmNTE4YzRhZGJiYWFmNzUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/11/2017", "checkOut": "27/11/2017", "lowestPrice": "US$235", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53931735":"TravelocityEWS","61490936":"Marriott1","78346201":"PricelineIB","78874224":"OrbitzEWS","109238565":"HotelsCom2IB","32619209":"Expedia","32467286":"BookingCom","65686816":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,757)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 1,176 reviews

    Reviewed 6 days ago

    I visit Shanghai several times a year for business and like the Ritz Portman hotel because it is centrally located to nice restaurants, pubic transportation and shopping. Additionally, the hotel is located at Shanghai Center, that comprises several retail businesses, restaurants, grocery, banks, and medical...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank ladd
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

    Dear ladd, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your experience with us. We are delighted to know that you had a pleasant stay...More

    Reviewed 1 week ago

    I stayed in the Portman for business during November 2017 for 4 nights and had a wonderful stay. The staff were kind and extremely helpful and professional, especially Fiona from the Front Desk, who helped to book us a car at our next hotel in...More

    1  Thank Kate M
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear Kate M, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care...More

    Reviewed 1 week ago

    Very good service from check until the departure. Very professional and attentive staff, especially in the Ritz Carlton Club Lounge. Top quality furnishing and comfort. Good equipped fitness center and SPA. Tasty food.Very good location. In summary exceeded my expectations.More

    1  Thank Sabriaydin28
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear Sabriaydin28, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    Reviewed 1 week ago

    The location is great - very convenient for a lot of things. The room and hardware are not as good compare to other RCs. Probably because of location, the hotel seems having very high occupancy rate and they really don't mind if you stay there...More

    1  Thank Puebloan1995
    Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear Puebloan1995, Thank you for choosing The Portman Ritz-Carlton, Shanghai, and we appreciate you taking time to share your experience with us. It is paramount to us that our most loyal guests receive the genuine care they undoubtedly deserve, and please be assured the details...More

    Reviewed 1 week ago

    Once again my stay at the Portman exceeded my expectation..A special call out to the staff in the Ritz Club lounge..Angel, Peggy and the whole team "rocks the house".. Their spirit, professionalism, sense of humor, and attentiveness to details always leaves a lasting impression.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank scottpS9992AV
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear scottpS9992AV, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    The PuLi Hotel and Spa
    1,502 reviews
    #4 of 5,159 hotels in Shanghai
    0.6 km
     
    URBN Boutique Shanghai
    609 reviews
    #34 of 5,159 hotels in Shanghai
    0.8 km
     
    Pei Mansion Hotel
    65 reviews
    #526 of 5,159 hotels in Shanghai
    0.2 km
     
    Baolong Homelike Hotel Shanghai Henglong
    77 reviews
    #1,153 of 5,159 hotels in Shanghai
    0.10 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$170 - US$414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #44 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #163 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Marriott, Agoda, Ctrip TA, Hotels.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (610)
    Room & Suite (145)
    Dining (50)
    Pool & Beach (10)
    Hotel & Grounds (380)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Baolong Homelike Hotel Shanghai Henglong
    77 reviews
    .10 km away
     
    URBN Boutique Shanghai
    609 reviews
    .77 km away
     
    Pei Mansion Hotel
    65 reviews
    .17 km away
     
    The PuLi Hotel and Spa
    1,502 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    464 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    258 reviews
    .09 km away
    Element Fresh Restaurant
    582 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    160 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    134 reviews
    .56 km away
    Shanghai Exhibition Center
    29 reviews
    .45 km away
    Westgate Isetan Department Store
    28 reviews
    .55 km away
    Shanghai Shangcheng
    23 reviews
    .28 km away
    Ask a question
    Questions & Answers
    EuroAsiaJetter
    12 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    8 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    0
    Votes
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "This is a good business hotel in a great location. The service is not perfect but good. I'm a seasoned..."
    Read review
    "book in advance"
    Read review
    "If you have the opportunity to stay on the Club Level, do it! The experience is awesome!"
    Read review
    "Higher rooms have been updated"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing