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Four Seasons Hotel Shanghai

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#26 of 4,940 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Four Seasons Hotel Shanghai
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957 Reviews from our TripAdvisor Community

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Showing 554: English reviews
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Seoul, South Korea
Reviewed 2 days ago NEW

The location was nice. Room was clean and bathroom was especially large and good. but room was not that luxury as any other 5 star Hotels. If you want luxury and suitable hotel for sightseeing, you should choose Pudong Four Seasons.

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Helpful?
Thank massagelove
Bethany, Missouri
Reviewed 2 days ago NEW

We were very pleased with the quality of help the staff provided in logistics/travel arrangements. They were extremely helpful with any request we made. I would absolutely stay at this location again when I am in Shanghai next.

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Helpful?
Thank CaseyGuernsey
New York City, New York
Reviewed 2 days ago NEW

I have stayed at the Four Seasons Shanghai four times in the past four years and each time I made to feel comfortable and satisfied. Traveling to China is quite a long trip for me from the United States, but the Four Seasons Shanghai makes me feel right at home. They know my name, my likes and dislikes and are...

Review collected in partnership with Four Seasons
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Helpful?
Thank gerald427
Geneva, Switzerland
Reviewed 3 days ago NEWvia mobile

This hotel pays extreme attention to all its clients, pays even more attention to clients with allergies and makes sure everyone has a comfortable and amazing time. It also is well located and has an amazing view

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Helpful?
Thank alexanderbeetleman
Taiwan
Reviewed 4 days ago NEW

I believe this review took me a while to really express how I felt when I stayed in this Four Seasons Hotel. It's my first time in Four Seasons and believe it or not, the only thing I could tell is "WOW". Not much to tell actually, the service is outstanding, F&B outlets are plenty and fulfilling so as the...

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Thank DarrenCY
Beijing, China
Reviewed 6 days ago NEWvia mobile

Came on business and my company put me here without me asking for it. The staff is extremely helpful and speaks above average English ( for China). You could tell that this is the older of the two Four Seasons in Shanghai by some of the small details nevertheless the quality is great. The central location puts you within a...

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Helpful?
Thank Adsoir
Hong Kong, China
Reviewed 1 week ago NEW

Once arrived hospitality was excellent. Good size room and very clean. Great staff, nice and helpful, always friendly and very accommodating. The breakfast is reach and excellent. Good location for shopping and visit. Will enjoy again!

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Helpful?
Thank 396Walter
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear 396Walter, Thank you for reviewing us on TripAdvisor. It was our great pleasure to host you on the Christmas Eve. I am so delighted to hear that you found our property and colleagues amazing and that you enjoyed it very much. We hope to have the chance to welcome you back again soon! With best regards, Fredrik Blomqvist General...

Sydney, Nova Scotia, Canada
Reviewed 1 week ago

First time in Shanghai, First in Four Seasons. This hotel did not disappoint. I have to say it got iconic location, beautiful state of the art room, amazing customer service and magnificent lobby bar or lounge. It is a city hotel, but I did not feel pushed. I am very relaxed.The Front Desk Agent, name start with a L, She...

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Helpful?
Thank BertTeng
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear HaichenTeng, It is with great pleasure to read your words about how your love Four Seasons. Thank you and we really appreciate you for taking the valuable time to review us on TripAdvisor. Your description of the accommodation, impressing dining experience and the professional service you received from our staff is exactly what we strive for. I look forward...

Reviewed 1 week ago via mobile

The room (the first pic) was very old and smelt so bad. Then I asked for changing to a new room. They turned me down at the beginning stating that all the rooms are fully booked. I stood firm and said I would ask for a refund and go to another hotel if they insisted on giving me this room....

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Helpful?
Thank Sin Ting L
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Ting L, Thank you for staying with us and we really appreciate for taking the time to review us on Trip Advisor. Glad to know that you liked our renovated guest room and impressed by hotel's great location and helpful staff. We had enhanced our guest rooms in 2015 but still keep some of the classic rooms for guests'...

Miami, Florida
Reviewed 2 weeks ago

Exceptional experience. Not just other hotels, but all other businesses should learn from Four Seasons. They really care about guests' convenience and go above and beyond in meeting customers' requirements. The staff is amazing and well trained. The hotel offered us a generous credit for in-house dining, while they certainly didn't have to. They are attentive to cleanliness, and customer's...

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Helpful?
Thank Mason A
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Mason A, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. It was a great pleasure to read your comments about our professional service and well-maintained facilities. Meeting and in many cases exceeding the expectations of our guests is our daily goal and whatever success we achieve in...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Shanghai

Address: 500 Weihai Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: €197 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Hotel Style:
#19 Spa Hotel in Shanghai
#26 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#169 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Shanghai staff and other travellers.
5 questions
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Questions? Get answers from Four Seasons Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“subway station is close”
 of 5 bubbles massagelove, 21 Feb 2017 | Read review
“Higher floor, corner room”
 of 5 bubbles DarrenCY, 19 Feb 2017 | Read review
“High Floor!”
 of 5 bubbles BertTeng, 15 Feb 2017 | Read review
“excellent service in a top hotel,”
 of 5 bubbles massimoo615, 9 Jan 2017 | Read review
“High floors have the views”
  • Spacious room.
  • View from Club Lounge 37th Floor
 of 5 bubbles DrStoat, 7 Dec 2016 | Read review
5 of 5