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Four Seasons Hotel Shanghai

1,226 reviews
#25 of 5,206 Hotels in Shanghai
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Traveller (496)
Room & Suite (150)
Dining (55)
Overview
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“nanjing west”(9 reviews)
“lobby lounge”(12 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Four Seasons Hotel Shanghai
Special Offer: Early Bird Offer
Hotel packages
Contact Info
Name/address in local language
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,226)Write a Review
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All reviewsnanjing westlobby loungechinese restaurantbusiness tripbreakfast buffetroom serviceluxury hotelconcierge staffexcellent staygreat roomindoor poolexcellent hotelhotel roomcentral locationgrand hyattrooms are largefrench concession
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1 - 5 of 759 reviews
Reviewed 5 days ago via mobile

my family and i love to visit shanghai and see the amazing changes to this city. we stayed at the hotel tens years ago and was amazed at the level of service and elegance of the hotel which was new at the time. This trip...More

1  Thank tsechida
Response from FourSeasons_Shanghai, other at Four Seasons Hotel ShanghaiResponded yesterday

Dear tsechida, Thank you so much for the very thoughtful, kind and detailed review. I look forward to share your wonderful words with our fantastic and brilliant staff. Your description of the accommodation, executive lounge and the professional service you received from our staff is...More

Reviewed 6 days ago

The location of the hotel is excellent. It is close to the Metro and near some great dining options. The room was very large and I received an upgrade upon check in. I did have a billing dispute but it was promptly rectified. I will...More

Review collected in partnership with Four Seasons
Thank vjsoniboston
Response from FourSeasons_Shanghai, other at Four Seasons Hotel ShanghaiResponded yesterday

Dear vjsoniboston, Thank you very much for staying with us during your trip to Shanghai and for taking the valuable time to review us on TripAdvisor. It was a great pleasure to read your kind remarks about the great dining options, spacious room and excellent...More

Reviewed 1 week ago

I stayed for business purpose. hotel location was very good, service and staff were perfect. rom was clean and staff was very helpful. I totally recommend you to stay. I would prefer if I go to shanghai again.More

Review collected in partnership with Four Seasons
Thank demets2018
Response from FourSeasons_Shanghai, other at Four Seasons Hotel ShanghaiResponded yesterday

Dear demets2018, Thank you very much for taking the time to share on Trip Advisor of your recent stay with us. It was a great pleasure to read your comments about our centralized location, clean room and perfect service. Meeting and in many cases exceeding...More

Reviewed 1 week ago

Excellent Hotel, high quality on guest room & service. staff service is excellent especially on room service and breakfast, location is good but not very convenient to get cab, still good to take subway.More

Review collected in partnership with Four Seasons
Thank meisimrachell
Response from FourSeasons_Shanghai, Hotel Manager at Four Seasons Hotel ShanghaiResponded 5 days ago

Dear meisimrachell, Thank you for choosing to stay with us again for your recent trip to Shanghai and for taking the valuable time to review us on TripAdvisor. We are thrilled to learn that you were satisfied with your overall experience in our hotel, especially...More

Reviewed 1 week ago via mobile

Stayed here for 3 days for work and you can definitely tell that this hotel prides itself on service and has been around for a long time. Many five star hotels in Shanghai cannot compete with the attention to detail and proactive nature of the...More

Thank Rola L
Response from FourSeasons_Shanghai, Hotel Manager at Four Seasons Hotel ShanghaiResponded 5 days ago

Dear Rola L, Thank you very much for staying with us during your trip to Shanghai. We really appreciate you for taking the valuable time to review us on TripAdvisor. As you know our trademark at Four Seasons Hotels and Resorts is excellence in service,...More

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123456152
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$212 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Shanghai
#22 Spa Hotel in Shanghai
#25 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$212 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in Shanghai
#22 Spa Hotel in Shanghai
#25 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (496)
Room & Suite (150)
Dining (55)
Pool & Beach (7)
Hotel & Grounds (290)
Bathroom (40)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Heather A
5 January 2018|
AnswerShow all 3 answers
Response from babadubab | Reviewed this property |
Yes, coming out of the hotel door you make a right turn and there is an ashtray where you can smoke.
0
Votes
Simonfung
13 December 2016|
AnswerShow all 5 answers
Response from dariusfirouzian | Reviewed this property |
didn't see any so called renovations but I could definitely smell the "renovations" guess it is not very healthy
0
Votes
Simonfung
13 December 2016|
AnswerShow all 2 answers
Response from Jpwesel | Reviewed this property |
Its done! Looks really good
0
Votes
Google Translation
Room Tips
"always get the higher floors..."
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"Ask for a corner suite for an extra wow factor!"
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"Higher floors are better if one wants a street view"
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"Ask for a high floor -- Shimen Lu can be noisy."
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