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The Hongta Hotel, A Luxury Collection Hotel, Shanghai

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#65 of 4,941 Hotels in Shanghai
Certificate of Excellence
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The Hongta Hotel, A Luxury Collection Hotel, Shanghai
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680 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Tampa Florida
Reviewed 24 October 2016

Extremely nice business hotel in a very good location to many tourist sites. Rooms are extremely clean, beds comfortable, and service impeccable. The breakfast is fantastic and has everything one could want. Overall, a really high quality hotel!

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Helpful?
Thank essoccer
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Reviewed 23 October 2016 via mobile

Way past its splendor, this hotel does not deserve to be called a luxury hotel. First and foremost for the absence of maintenance. The interior is way beyond its prime, carpets are worn and smell, the gym was probably great in the 90s. Yes, and the SPA does not seem to be cleaned regularly, yes again; remember to bring a...

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Thank Sverre M
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. We feel terribly sorry for your disappointing. Please accept our sincere apology to you, and a necessary action of facilities maintenance is in progress. We thank you for your kind concern and comment with which we can promote ourselves, with which we can approach to...

Livermore, California
Reviewed 7 October 2016

This is my 4th or 5th stay at the Hongta. Good location for business on the Pudong side, with shops, restaurants, and transport nearby. The rooms are (mostly) clean, but the carpets are stained and everything smells musty (likely due to Shanghai humidity). Some shower mildew. Internet/wifi are fast and reliable, more so than many other places I've stayed in...

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Helpful?
1Thank Amy P
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. And we feel terribly sorry for your disappointing. Please accept our sincere apology to you, and we assure you that the necessary action of cleaness improvement will be conducted immediately....

Los Angeles, California
Reviewed 3 October 2016

This is a former St. Regis Hotel....and they learnt hospitality from the best. It is about 15 minutes to The Bund from the Pudong location.It is a great value. Mainly biz.folks stay here during visits and conventions.The rooms are well appointed,and it is very quiet.Make sure you carry a card with the hotel's address in Mandarin,as a lot of cab...

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Helpful?
Thank mike h
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Reviewed 3 October 2016 via mobile

We stayed for a week towards the end of September. The hotel was clean and the location was close to the subway. The staff were very nice and tried to assist us when ever we had a question. We found the hotel restaurant was overpriced for what you received, but this seems standard for hotel restaurants.

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Helpful?
Thank Okotok-family
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Reviewed 30 September 2016

FOrmerly known as St Regis (?) , it's still a classy hotel but with much better pricing. Nice lounge, good bathrooms and relaxed breakfast restaurant. A bit off the shopping areas but only 10 min by taxi to market and quite close to The skyscrapers

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Helpful?
Thank Lars E
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Kuala Lumpur, Malaysia
Reviewed 6 September 2016

Room clean and roomy for a hotel in the city area, comfortable bed, close to shopping malls (some may require a short taxi ride of 5-10 mins) with decent to good restaurants around. Service is adequate. Breakfast and wifi is included in the room rates, when I stayed. I would stay here because the location is close (if not in)...

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Helpful?
Thank Viviane L
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We attach great importance to your comment on breakfast, and we will make improvment as soon as possible. Thank...

Belgique
Reviewed 27 August 2016 via mobile

Poor price quality ratio The hotel wanted to charge us a deposit corresponding to twice the amount of the entire stay, 7000 RMB! They simply don't understand that this amount is blocked on you credit card and is not released quickly. So it reduces the amount you can spend on it for shopping for instance. Especially when you travel 15...

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1Thank advisorBelgique
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant experience due to breakfast and service, and we assure you that the necessary action of service improvement will be conducted immediately. We feel sorry for...

Lubeck, Germany
Reviewed 24 August 2016

I have been at the hongta 3 or 4 times since 2013. Performance was always good, rooms are cosy and well equipped, even though you can see that the hotel is not the newest one in town. Wifi works fine, breakfast is ok and the gym is open 24/7. Nothing to complain. On the restaurants I cannot comment. Surroundings are...

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Helpful?
Thank nak_carlos
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write us review. I am delighted to acknowledge that you are satisfied with your stay at our hotel. Our team would be absolutely inspired and motivated by your comments! We look forward to welcoming you back in the near future. Sincerely, The Hongta Hotel, A Luxury Collection Hotel,...

Leuven, Belgium
Reviewed 23 August 2016

No one speaks English so do not trust the information they give you. Disappointing for a hotel so called part of SPG group. Breakfast is not good either, buffet is lacks diversity for the price. Carpet doesn't smell good. When we arrived, the receptionist was very unpleasant and didn't offer help to bring our suitcases in the room. I thought...

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Helpful?
1Thank KatlijnVDB
Alex H, General Manager at The Hongta Hotel, A Luxury Collection Hotel, Shanghai, responded to this review

Dear Valued Guest, Thank you for taking time to share with us your recent experienced stay at The Hongta Hotel, A Luxury Collection Hotel, Shanghai. Please accept our sincere apology to you for the unpleasant stay due to the lack of service, and we assure you that the necessary action of service improvement will be conducted immediately. We thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about The Hongta Hotel, A Luxury Collection Hotel, Shanghai

Address: No 889 Dongfang Road, Pudong New District, Shanghai 200122, China (Formerly The St. Regis Shanghai)
Region: China > Shanghai Region > Shanghai
Price Range: €120 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hongta Hotel, A Luxury Collection Hotel, Shanghai 5*
Number of rooms: 328
Reservation Options:
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Also Known As:
St Regis Hotel Shanghai
Hotel Style:
#34 Business Hotel in Shanghai
#38 Spa Hotel in Shanghai
#45 Family Hotel in Shanghai
#53 Romantic Hotel in Shanghai
#64 Luxury Hotel in Shanghai
#126 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Hongta Hotel, A Luxury Collection Hotel, Shanghai staff and other travellers.
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Questions? Get answers from The Hongta Hotel, A Luxury Collection Hotel, Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are nice and quiet”
 of 5 bubbles 322anthonyb, 5 Nov 2016 | Read review
“Most clients seemed to be business people, but just in case, ask for non-adjoining room, high floor”
 of 5 bubbles dc1229, 25 Jul 2016 | Read review
“Higher floor with a view”
 of 5 bubbles 428xuy, 5 May 2016 | Read review
“Book a room on the executive floor”
 of 5 bubbles AndyM290670, 3 May 2016 | Read review
“The higher the better (but apparently also more expensive ?)”
 of 5 bubbles guidoh831, 29 Apr 2016 | Read review
5 of 5