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Sheraton Shanghai Hongqiao Hotel

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Sheraton Shanghai Hongqiao Hotel
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796 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Reviewed 3 days ago NEW

Too old hotel, definitely need upgrade and renovation. Location is not attractive either as it is not in the main road, somewhat distant from MRT station. Bathroom is very old and coffee machine at BR restaurant is broken......

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Thank 효숙 이
Reviewed 1 week ago

stayed in this hotel many times and as a SPG platinum member it’s quite disappointing to see a hotel so old and not updated it is diffidently not SPG standard the lobby is the nicest part of the hotel , the rooms are sad & depressing SPG lounge is nothing to talk about

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Thank Albert S
Brighton, Michigan
Reviewed 1 week ago via mobile

The breakfast was very nice though the staff was sometimes not prepared when the first arrivals came down in the morning. They also were a little late getting the coffee out and one time did not fill the coffee pot up again. It seemed like they were confused when I brought it to their attention several times. The rooms were...

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Thank lifesabeach368
Woodbury, Minnesota
Reviewed 4 weeks ago via mobile

First the good...quiet rooms, elegant lobby, convenient, decent breakfast, good service. The not so good, the rooms need a serious upgrade. Old carpets, dated technology, cramped- aging bathroom. For a Sheraton in Shanghai, this is simply substandard. I will be back in the area in a few months and will look for an alternative.

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Helpful?
Thank Chuck S
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Chuck S, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the room facilities failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward...

Reviewed 14 January 2017 via mobile

This is a very nice hotel in a great neighborhood. I frequently stay at this hotel when I visit China. There is a beautiful park in the neighborhood within walking distance. The staffs are all friendly and eager to serve. Platinum members are well recognized. The executive lounge is located on the 27th floor and you can see the park...

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Helpful?
Thank chi z
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear chi z, Thank you for choosing Sheraton Shanghai Hongqiao Hotel and for taking the time to share your wonderful feedback with us. We are glad to know that you enjoyed your stay and appreciate our japanese restaurant, attentive staff and convenient location. Rest assured we are eager to welcome you back on your next Shanghai visit. Do feel free...

Shanghai, China
Reviewed 9 January 2017 via mobile

Like much of the hotels in Shanghai, this needs an update. The rooms are stale, the menu is stale, and overall, this hotel needs a complete refurbishment. I have stayed there since 2001. It has always been premier in Hong Qiao, but is losing its appeal.

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Helpful?
Thank singasteve
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear singasteve, Thanks for taking the time to share your feedback on your recent stay experience with us. It is disappointed for us to learn that the hotel facilities failed to fulfill your expectation. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you from staying with us again and look forward to...

Valencia, Spain
Reviewed 4 January 2017

Normally the rates are a littel high, but the hotel deserves it. Very convenient if you need to catch flights in HongQiao Airport. The breakfast is expensive, but it´s worth. Also there is a small shopping mall nearby that has some restaurants (specially Japanese) that are very good. They have an excellent gym and quite decent swimmingpool. I dislike that...

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Helpful?
Thank FernandoAldeguer
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Fernandet, Thank you very much for choosing to stay at Sheraton Shanghai Hongqiao Hotel and for taking the time to share your stay experience with us. We appreciate you for sharing your thoughts and for letting us know of your personal preferences. Your valuable feedback is essential for our improvements. We hope that the incident will not deter you...

Hefei
Reviewed 4 January 2017 via mobile

Although it is an old one, the hotel made me a quiet and comfortable stay. The furniture in the guest room is well maintained and staff from front desk, housekeeping and all-day dining restaurant were nice. The hotel is located conveniently to the Nanfeng City Mall within walking distance as well.

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Helpful?
Thank Tina T
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Tina T, Thank you for giving us a full score and for taking the time to share you feedback with us. The hotel is located in Honqgiao which is among Shanghai’s fastest growing business districts. Many multinational companies have or are establishing their China headquarters in this part of town. It is also in close proximity to the Shanghai...

Reviewed 3 January 2017 via mobile

My friend recommended Sheraton Hotel for me. Sheraton has great reputation around the world. Overall, great location which is convenient to everything, comfortable environments, nice staffs and brilliant breakfasts and dinner. Good experience with Sheraton in Shanghai. 我朋友推荐喜来登酒店给我,我在旅途之中经常会选择喜来登酒店,喜来登酒店在我心中有良好的印象。这家喜来登非常不错,地理位置方便,环境安静舒适,前台和服务人员态度好

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Helpful?
Thank Raymond C
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review
Google Translation

尊敬的Raymond C,您好! 感谢...

Reviewed 3 January 2017

I had a great experience in this hotel. The service and the room are perfect! If I will come back to visit Shanghai again, I will still choose it. Transportation is also really convenience for me as a visitor...

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Helpful?
Thank Cui S
SheratonShanghai_HQ, Online Distribution Manager at Sheraton Shanghai Hongqiao Hotel, responded to this review

Dear Cui S, Thank you for giving us a full score and for taking the time to share you feedback with us. The team and I are thrill that you enjoyed your stay with us and appreciated our service. I will share your feedback with all of our associates. Meanwhile, we also look forward to having another opportunity to make...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a prime location in Hongqiao,the Sheraton Shanghai Hongqiao Hotel is ideally situated amidst the corporate business and consulate district as werll as two large exhibition centers:INTEX and Shanghai Mart.You will be greeted by friendly staff and the warm ambience,brought on by the refreshing Sheraton scent and the glittering chandeliers combined with exquisite oriental art pieces. ... more   less 

Additional Information about Sheraton Shanghai Hongqiao Hotel

Address: No.5 Zunyi South Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: €110 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Hongqiao Hotel 4.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Sheraton Shanghai
Shanghai Sheraton
Hotel Style:
#51 Spa Hotel in Shanghai
#85 Business Hotel in Shanghai
#98 Luxury Hotel in Shanghai
#150 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Shanghai Hongqiao Hotel staff and other travellers.
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Questions? Get answers from Sheraton Shanghai Hongqiao Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nothing to comment”
 of 5 bubbles G2592RI_, 19 Feb 2017 | Read review
“as a SPG platinum member , totally disappointed”
 of 5 bubbles W3352LValberts, 14 Feb 2017 | Read review
“Higher floors have better views.”
 of 5 bubbles cuis2017, 3 Jan 2017 | Read review
“Only the position and Starwood place”
 of 5 bubbles claudios242, 29 Dec 2016 | Read review
“Close to HongQiao Airport.”
 of 5 bubbles FeastFalcon, 28 Nov 2016 | Read review
5 of 5