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Hilton Shanghai

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#52 of 4,968 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai
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2,324 Reviews from our TripAdvisor Community

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Showing 1,307: English reviews
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Los Angeles, California
Reviewed 2 days ago NEW

I had to stay in Shanghai for 24 hours for my transit on my way home. Therefore, I made an early bird reservation, paying 892 CNY. As a diamond member, I could select my room using the app one day prior to my check-in and selected an upgraded room on 37th floor right below the lounge on 38th floor. There...

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Thank LaCanadaKnight
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017 via mobile

This is my repeated visit to Hilton Shanghai over the years and my first visit in 2017. As usual after getting a car service to pick me up from the airport, I soon arrived at the hotel. The check in was a breeze at the executive lounge on the 38 level. I get free wifi , daily breakfast and a...

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1Thank mikeylim
About Hotel's Favourite Review
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear mikeylim, Thank you for your kind review of Hilton Shanghai. I would definitely share your gracious words with my Executive Lounge team as your feedback will be a great reward for them to continue to achieve their best. We greatly appreciate this feedback and thank you for your loyalty to the Hilton brand. I hope you will stay with...

Taozhou
Reviewed 4 days ago NEW

I visit China regularly and Hilton Shanghai no doubt is always my first selection. It is an old hotel in Shanghai and not as posh as some newly launched hotels nearby, but the quality of services and staff experience are the real value and miles better than others. Highly recommended! I am sure you will agree with me after your...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Tom Z
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Tom Z, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We greatly appreciate this feedback and thank you for your loyalty to the Hilton brand. We hope it won't be too long until we see you again. Thank you once more, for your thoughts. We hope you...

New Zealand
Reviewed 4 days ago NEW

Back to Shanghai in spring which is one of the good season to visit, not too hot not too cold not crowded at all. My friend picked Hilton this time instead of Four Season just to give them a try. However, I'll say we do not have a good start . They gave me wrong price in the first beginning....

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Thank JelliBomb
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear JelliBomb, Thank you for your kind review of Hilton Shanghai. I would definitely share your gracious words with my team as your feedback will be a great reward for them to continue to achieve their best. Feedback such as yours is a vital element to our success and let us understand guests expectations. Thank you for bringing your observations...

New York, United States
Reviewed 4 days ago NEW

Good Hotel, Located in strategic area for business. Good service and excellent rooms. The staff is very friendly and helpful. The breakfast buffet has a wonderful selection and the Restaurants and Bar is good as well.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Colin D
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Colin D, Thank you for taking your valuable time to share your experience. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting Shanghai. We look forward to serving you again with the warmth of hospitality at our hotel. Regards, Gerd Knaust General Manager at Hilton Shanghai

Reviewed 5 days ago NEW

A good hotel with all the amenities you would expect from a Hilton. Conveniently located near Metro Line 2, and even has a beautiful little park (Jing'An park) within a block and the beautiful Jing'An temple. Staff were friendly, and courteous. The hotel is a bit dated and the difference was obvious between this and newer or more newly renovated...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Josh R
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Josh R, Thank you for your review of your recent stay with us. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our location. We look forward to seeing you again soon! Regards, Gerd...

toronto, Canada
Reviewed 5 days ago NEW

The room is cozy and clean. The location is good. The price is reasonable. Gym and swimming pool are good. It takes around 5 minutes walk to the JinAn temple metro station. I am so satisfied for all my needs.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Joseph Z
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Joseph Z, Thank you for contributing your feedback about your stay. We are happy to hear we made you feel as comfortable as possible during your visit. We look forward to welcoming you again to Hilton Shanghai. Regards, Gerd Knaust General Manager at Hilton Shanghai

Melbourne, Australia
Reviewed 6 days ago NEW

I like the location of Hilton Jingan, central location, but the hotel is old and definitely need a refurbishment. Service was average, I had a bad room service experience, I ordered a 4 mins boiled egg but came with a fully cooked egg... the kitchen staff and the service line staff insisted the egg was only cooked for 4 mins......

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Thank Vicki G
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Vicki G, Thank you for taking the time to post your comments and to report the disappointing experience you encountered. We will certainly communicate with our team and use your comments constructively. We hope you will give us a further opportunity to provide the warmth of Hilton hospitality to you. Regards, Gerd Knaust General Manager at Hilton Shanghai

Dublin, Ireland
Reviewed 6 days ago NEW

Typical Hilton - which is exactly what I wanted. This is a large well appointed hotel. Room was spacious and well equipped with fabulous views from the panoramic windows. Good choice of restaurants. Executive lounge is large but comfortable with wonderful views. Spa is superb and reasonably priced. I stayed here for two days. On the first day I had...

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Thank Captiva103
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Captiva103, Thank you for taking the time to leave us feedback regarding your previous stay with us. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. I appreciate your review and will definitely share your comments with the team to ensure we offer the very best...

Seoul, South Korea
Reviewed 1 week ago

We were really happy with the location of the Hilton Shanghai, it was super close to Jing'an Temple and other areas. Our taxi rides to most places were only about 10 minutes. The hotel and service were good although the hotel is a little older. We had a nice stay and would stay again.

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Thank conniec812
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear conniec812, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai.We are delighted to learn that you have enjoyed your time at our hotel. We hope it won't be too long until we see you again. Thank you once more, for your thoughts. We hope you have a fantastic day! Regards, Gerd Knaust General Manager at Hilton Shanghai

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: €127 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton EMEA, Travelocity, Hotels.com, Cheap Tickets, Ctrip TA, Priceline and Agoda so you can book your Hilton Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#33 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#52 Luxury Hotel in Shanghai
#120 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
13 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“37th floor deluxe room was nice. I think all the rooms have nice views of the city.”
 of 5 bubbles LaCanadaKnight, 24 Mar 2017 | Read review
“Double check the price”
 of 5 bubbles JelliBomb, 22 Mar 2017 | Read review
“Go for a high floor”
 of 5 bubbles Captiva103, 20 Mar 2017 | Read review
“High rooms have amazing views!”
 of 5 bubbles Z9297AEkevinm, 2 Mar 2017 | Read review
“From floor 20 and upwards.”
  • The bed.
  • From 23rd floor
 of 5 bubbles johnsU5077UV, 2 Mar 2017 | Read review
5 of 5