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JW Marriott Hotel Shanghai at Tomorrow Square

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#9 of 4,967 Hotels in Shanghai
Certificate of Excellence
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JW Marriott Hotel Shanghai at Tomorrow Square
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1,382 Reviews from our TripAdvisor Community

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Showing 1,050: English reviews
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Reviewed 4 days ago NEW

This hotel was greatly located . Easy to identify. The rooms have a large window with great views over the city - fantastic natural light . The buffet breakfast had a great selection of different foods and 4 different fresh smoothies to try, it even had icecream and soft serve available - children would love it. The staff were friendly...

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Helpful?
Thank Missmo33
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Missmo33, We pride ourselves in not only delivering flawless service but also offering our guests a culinary experience to remember. Our Food & Beverage team are constantly in process of developing new recipes and updating our offerings. Everything we serve to our guests is homemade and prepared with love, care and professionalism of our big team of chefs with...

Park City
Reviewed 4 days ago NEW

I love this hotel....it's located in a wonderful area that is within walking distance to many spots. The hotel itself is an architectural wonder, you check in on the 38th floor. This makes for fabulous views of Shanghai. Rooms are great! Food is wonderful. Club floor is amazing. The pool is cool with great city view as well. The staff...

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Helpful?
Thank 494loish
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear 494louish, It is most delightful to learn that you have had a great stay with us and enjoyed every part of it. We are indeed lucky to be located on the top of the highest building in Puxi side of town, with the highest library in the world and an extraordinary creation of our architect Lord Nixon. Hotel even...

Bury St Edmunds, United Kingdom
Reviewed 4 days ago NEW

I only stayed one night as I needed to leave a poor hotel. The Marriott at Tomorrow Square is great, being spacious, modern, comfortable and a delight to stay in. I wish I could have stayed longer. The internet was free and worked immediately. The location is good and I would certainly return to this hotel if I ever find...

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Helpful?
Thank Barbara W
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Barbara W, Receiving your compliments is truly the best reward any of us can ask for. Knowing that guest left us with a smile and a great memory to keep is the prerogative task for every member of our team. We understand the importance of a fast and stable Internet connection that is so important in a modern world....

Reviewed 6 days ago NEW

I stayed in the JW Marriott for a short biz trip which is located in a popular and very convenient area and enjoyed my stay a lot thanks to good staff at the fitness center and a very kind bell boy. The fitness center is one of the best equipped gyms I've experienced recently. And you can't miss the breakfast...

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Helpful?
1Thank Kyungja L
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Kyungja L, Thank you for choosing to include us into your trip to Shanghai and we are most delighted to learn that we were able to meet all your requirements. We train our associates from day one to always put guests first and do everything possible to ensure they are comfortable as they are home and flawless experience while...

Antwerp, Belgium
Reviewed 1 week ago

first time at this hotel , by accident the Royal meridien send me over as they overbooked ( unforgivable ) in any case , i got a regular king size room breakfast buffet could be serve at any diner but for me the best is i ordered eggs sunny side up and for the first time in more then 10...

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Helpful?
3Thank amielavi
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear amielavi, We are delighted that we were able to accommodate you and are once again sorry on behalf of our partner hotel for all the caused inconvenience. Sadly due to the short notice of the reservation we were not able to allocate you to a different room, but we do hope that we will have another chance to welcome...

Wash Common, United Kingdom
Reviewed 1 week ago

We were there for a week, this is our favor hotel with nice location. We go to Shanghai once a year and always stay there. The hotel service is excellent. The restaurant on the 38th FL has excellent view as well as the service. The restaurant manager, Johnson, is a nice guy. Giving us a lot of help such as...

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2Thank gl0besat
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear gl0besat, We are most flattered to learn that you have chosen to repeatidly come back and stay with us. It is a great compliment for us to know that we were consistenat in delivering great service and creating wonderful experience for you. Johnson is a valuable emmebr of our team and we are very lucky to have him, thank...

Shanghai, China
Reviewed 1 week ago

I stayed in the JW for 8 days and thoroughly enjoyed the stay. The service was excellent. The staff members are very friendly and competent. The breakfast buffet offers plenty of choices for everyone - great! The gym was a very pleasant surprise: it offers plenty of machines but especially a lot of free - and heavy enough - weights...

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Helpful?
2Thank Wolfgang W
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Wolfgang, Thank you for finding time to share your experience with us and other respectful travelers. We are delighted to know that we were able to meet most of your expectations and you have overall enjoyed your stay. I deeply apologize for the issue you unfortunately had in our Health Club. I dare to ensure you that immediate meres...

Santa Fe, New Mexico
Reviewed 1 week ago

We were in Shanghai for 1 week, working and playing and the JW Marriott Hotel exceeded our expectations. The building's stunning architecture is distinctive, creating a landmark visible from anywhere in the downtown area. From the moment we arrived, we were treated to elegance, graciousness, and wonderful hospitality. We were upgraded to a corner room on the 50th floor with...

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Helpful?
6Thank Teri Y
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Teri Y, On behalf of all of us I would like to thank you for taking the time to share your experience and also share all the details of your stay with, more importantly I would like personally thank you for all you compliments and mentioning everyone personally. I will make sure to express my gratitude and personally encourage...

Shanghai, China
Reviewed 2 weeks ago

Great location, walking distance to People's Square, subway and Nanjing Road. Great staff and hotel overall. The rooms were super clean and the staff helpful. I had a comfortable stay overall. However, I did find the room I had a bit on the small side -- no big deal, just felt cramped with all of the furniture in it.

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Helpful?
1Thank Lillian W
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Lillian W, We are very glad to learn that we were able to meet your expectations and become a part of your traveling experience to Shanghai. We truly believe that people are the heart and soul of our hotel and it is wonderful to know that you have felt welcomed and warmth of all of us. We look forward...

Hamburg, Pennsylvania
Reviewed 2 weeks ago

Simply...one of my best experiences of any "star" Hotel or Resort I have stayed at... Professional, personable, polite, courteous, and most importantly exemplary are the first words that come to mind about the Staff at this Hotel... they did not miss a beat. Food quality in the Executive Lounge, a must upgrade, is second to none. And the views from...

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Helpful?
1Thank JerryR33
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear JerryR33, Thank you for such a wonderful and warm feedback! It is truly the best reward we could ask for is to learn that our guests' had a wonderful time and exceptional experience while staying with us. We hope that there will be many more opportunities to welcome you back and we will ensure to continue making all the...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 

Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: €168 - €334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai
Hotel Style:
#9 Family Hotel in Shanghai
#9 Luxury Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#149 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 46th floor and found the room perfect”
 of 5 bubbles barbarawW2050NA, 20 Mar 2017 | Read review
“good location with nearby subway station.”
 of 5 bubbles gl0besat, 13 Mar 2017 | Read review
“Choose a room with the Executive Lounge, wonderful place for drinks and appetizers”
 of 5 bubbles teriy629, 12 Mar 2017 | Read review
“The higher floor rooms... executive levels... is what I would suggest”
 of 5 bubbles JerryR33, 6 Mar 2017 | Read review
“Stay at the executive floor and get access to the executive club - it's well worth!”
 of 5 bubbles Traveler19912017, 27 Feb 2017 | Read review
5 of 5