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DoubleTree by Hilton Shanghai Pudong

Agoda.comUS$125*
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#64 of 5,032 Hotels in Shanghai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$125*
Great Deal
US$127*
US$127*
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DoubleTree by Hilton Shanghai Pudong
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1,220 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Shanghai Pudong
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Showing 805: English reviews
The Woodlands, TX, United States
Reviewed 2 weeks ago

Hotel lobby is very nice and the employees try very hard, but this hotel still falls short of being worth the price. I have stayed at over 10 Hilton Hotels in China, and this one is my least favorite. Number one reason is they do not extend executive benefits to Gold Members, especially the lounge. Petty of the hotel to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 716randelh
Management response:

Dear 716randelh, Greetings from Doubletree by Hilton Shanghai. Thank you for your feedback. We are sorry that in terms of Hilton Honors conditions, Hilton Gold member is not guaranteed to have the access to the hotel club lounge. As far as we know, all the Hilton properties in China are generally follow up the Hilton Honors terms and conditions. So...

Shanghai, China
Reviewed 2 weeks ago

Very nice quality for a good price. Bed's are a little firm, bathrooms are lovely, the view was good(for my rooms at least). Service was exceptional, with employees who are anxious to help regardless of English ability(you can find some what speak very good English though). Location is good, I was able to walk to the AP Pearl market/Subway station,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank aaronbS5012FI
Management response:

Dear AaronbS, Thank you for sharing your experience on this site. We are happy to know that we delivered a pleasant stay to you. I have already passed your kind word to my team members, which will definitely keep our spirit up. We look forward to welcoming you back to our hotel in the near future! Best regards, Jackie Wang

Charlton, United Kingdom
Reviewed 3 weeks ago

We were greeted on arrival with a warm and friendly welcome by the hotel staff and this atmosphere continued throughout our week's stay. The rooms were very well appointed with comfortable beds and clean and crisp bedding.The large bathrooms with a bath and shower included free toiletries and cosy towelling dressing gowns. The room services were excellent. Every corner of...

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Helpful?
1Thank Jean D
Management response:

Dear Jean D, Thank you for taking a moment to share your experience. We are happy to hear you enjoyed the stay with us in Shanghai. We look forward to welcoming you back to our hotel again in the not too distant future! Best regards, Jackie Wang

Miami, Florida
Reviewed 3 weeks ago

You should not stay here if you're a tourist (stay on the Bund or in the French Concession) but as a business traveler with meetings in Pudong you could do worse than this hotel. The rooms are nice enough, the staff is fine (the concierge was nice and wrote our destinations in Chinese for the taxi drivers), and the breakfasts...

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Helpful?
1Thank BramStoker
Management response:

Dear BramStoker, Thank you for taking the time to share your experience about your recent stay at our hotel. We are happy to know that you are satisfied with the general stay. The aspirin you mentioned was our fault; the bellboy went to the drugstore and there was no aspirin available there. The communication was broken, resulted the weird explanation...

Kolkata (Calcutta), India
Reviewed 3 weeks ago

Except the concierge staff , the others are very good at what they are suppose to do. Hotel staff are very helpful and efficient. Breakfast spread has variety. Front office staff are always smiling and very efficient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Mahua G
Management response:

Dear Guest, Thank you for choosing DoubleTree by Hilton Shanghai - Pudong and sharing your experience on this site. We are happy to know that our team provided good service to you and you enjoyed the stay generally. We also niticed your comments on concierge, where we will enhance to training to. We look forward to welcoming you again in...

boise, United States
Reviewed 3 weeks ago

Hotel is very nice. Staff is very friendly and helpful. Beds are very comfortable. Recently the building next door was finished so there is a Starbucks and other restaurants next door. 10 minute walk to Line 4 subway and 15 minute walk to Line 2 subway.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Dean R
Management response:

Dear Dean, Thank you for choosing DoubleTree by Hilton Shanghai - Pudong and sharing your experience on this site. We are happy to hear you found the bed is comfortable and transportation is easy. We look forward to welcoming you again in the near future. Best regards, Jackie Wang

Australia
Reviewed 4 weeks ago

All hiltons I have stated at allowed 2 free pieces per day, but not the GM at Pudong. Otherwise nice hotel. Food good but not cheap. Handy to New International exhibition Centre. Hotels chauffeur cars not cheap. Use outside hire cars. Would stay again if they honor, the HH member conditions.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sandra B
Management response:

Dear Sandra, Thank you for taking the time to share your experience about your recent stay at our hotel. As an Hilton Honors member, you are our most valued guest. We provide Diamond members complimentary pressing service - maximum two(2) pieces per stay. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and...

Shanghai, China
Reviewed 4 weeks ago

I always like staying at the DoubleTree Hotel in Pudong, since it is in good place, easy accessible by Maglev train and quick taxi ride, close to subway lines, and close to the Century Park. Friendly staff, good Executive Lounge, nice pool - really good place to stay during business trip

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Tomasz B
Management response:

Dear Tomasz, Thank you for taking a moment to share your experience on this site. We are happy to hear you loved our location, the Executive Lounge and staff in the hotel. We look forward to welcoming you back to our hotel in the not too distant future! Bes tregards, Jackie Wang

Philadelphia, United States
Reviewed 4 weeks ago

This hotel served a great breakfast with a wide selection of dishes including Asian, European and Western. The fitness center is open 24 hours and a good selection of equipment. The hotel staff is very helpful. Overall great hotel and great experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marie H
Management response:

Dear Marie, Thank you for taking the time to share your recent stay with us. We are happy to hear that you enjoyed the breakfast, the fitness center and the overall stay. I have shared your kind notes with my colleagues. Thank you again and we look forward to seeing you again in the near future. Best regards, Jackie Wang

bangalore, India
Reviewed 5 weeks ago

Good Hotel To Stay Needs improvements in customer service & understanding needs while stay , needs improvements for Taxi as long Q & same needs improvement which is area of concern pre booking in advance can be done to have customer delight

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 681sunilb
Management response:

Dear 681sunilb, Thank you for choosing DoubleTree by Hilton Shanghai - Pudong and sharing your experience on this site. Your comments on service, communication and taxi experience are well heard. Our operation team will enhance the training and look for the solution of the taxi service. We look forward to welcoming you again in the near future. Best regards, Jackie...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Close to Shanghai New International Exhibition Center, located in Lujiazui Business Center, the 47-story Jin Jiang Oriental Hotel (the formerly Sofitel Shanghai Jin Jiang Oriental Pudong) soars majestically over Pudong with convenient access to Shanghai CBD (central business district). The hotel features 850 tastefully designed rooms in West Wing and East Wing, 6 inspired restaurants, a health club, an in-door swimming pool, an out-door tennis court, and conference facilities for up to 600 delegates. X-Sensation, the famous revolving restaurant and bar is an ideal venue to entertain friends, family and business associates. With almost 10-year experience of professional service and kind atmosphere, this deluxe 5-star hotel offers great packages to ensure your next business trip is a fruitful one. ... more   less 

Additional Information about DoubleTree by Hilton Shanghai Pudong

Address: No.889 Yanggao South Road, Pudongxin District, Shanghai 200127, China
Region: China > Shanghai Region > Shanghai
Price Range: €98 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — DoubleTree by Hilton Shanghai Pudong 5*
Number of rooms: 850
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton EMEA, Hotels.com, Travelocity, Orbitz, Hotwire, Agoda, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Shanghai Pudong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Shanghai
Shanghai Sofitel
Hotel Style:
#42 Business Hotel in Shanghai
#47 Family Hotel in Shanghai
#47 Romantic Hotel in Shanghai
#63 Luxury Hotel in Shanghai
#105 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Shanghai Pudong staff and other travellers.
8 questions
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Questions? Get answers from DoubleTree by Hilton Shanghai Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A shopping mall one block from the hotel, next to the metro station has restaurants with reasonably priced meals many with English menus.”
jeromeo624, 23 May 2017 | Read review
“get east wing further away the road, and a room face to south where you can view the garden instead of facing north and view of buildings.”
Shanghaioutcall, 18 May 2017 | Read review
“Higher floor always better”
Mazen77, 16 May 2017 | Read review
“We were on the 20 th floor with an excellent view of the city. Although overlooking a very busy road we were not disturbed by traffic noise.”
C297JCjeand, 3 May 2017 | Read review
“It costs about 130 to 150 RMB for travel by taxi from PVG airport”
jpferd, 15 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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