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DoubleTree by Hilton Shanghai-Pudong

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Traveller (474)
Room & Suite (373)
Dining (66)
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Overview
  • Excellent46%
  • Very good35%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“double tree”(47 reviews)
“east wing”(36 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,385)
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Traveller rating
431
290
125
51
28
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431
290
125
51
28
Show reviews that mention
All reviewsdouble treeeast wingthe executive loungerevolving restaurantscience museumdiamond membernice hotelbusiness tripupgraded to a suitecentury parkmaglev stationexhibition centrehilton shanghaifitness centerconcierge deskhotel staffhigh floor
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1 - 5 of 925 reviews
Reviewed 4 days ago

Hotel staff especially the service staff should be able to understand more of English then will feel more comfortable to communicate exactl as and when required. Thanks for your understanding and cooperation.More

Review collected in partnership with DoubleTree by Hilton
Thank Bkumarm
Response from jackiewang2, Public Relations Manager at DoubleTree by Hilton Shanghai-PudongResponded 3 days ago

Dear Bkumarm, Thank you for your time for sharing your experience about your stay at DoubleTree by Hilton Shanghai –Pudong. We do very much appreciate your kind remark and full score, which does sincerely support to uplift our team members spirits. As you have kindly...More

Hotel's Favourite
Reviewed 11 February 2018

This is a wonderful hotel that exceeded our expectations. The lobby is beautiful. Our room was very nice. It was spacious and our bathroom had a lovely shower and separate sunk in bathtub. The bed was very comfortable. We ordered room service several times and...More

1  Thank JIA-7
Response from jackiewang2, Public Relations Manager at DoubleTree by Hilton Shanghai-PudongResponded 12 February 2018

Dear JIA-7, Thank you for taking the time to share your experience about your recent stay at DoubleTree by Hilton Shanghai –Pudong. We are excited to know that you loved our beautiful lobby, spacious room, bedding amenities, room service, cleanliness, gym, concierge, and especially our...More

Reviewed 1 week ago via mobile

My family and I had to find a hotel that was convenient to Shanghai city and the Pudong airport, and the DoubleTree Hilton Shanghai-Pudong was absolutely perfect. The staff met us in the lobby and took great care of us all the way until the...More

Thank Steven W
Response from jackiewang2, Public Relations Manager at DoubleTree by Hilton Shanghai-PudongResponded 1 week ago

Dear Steven W, Thank you for your time for sharing your experience about your stay at DoubleTree by Hilton Shanghai –Pudong. We are very glad to know from your kind remark that you have enjoyed overall your stay and would recommend us to your circle...More

Reviewed 1 week ago via mobile

Stayed here for a business trip. Hilton status got me a room in the East Tower. The hotel is starting to look it’s age. From a distance it still looks fine but the rooms are getting a little dated. Still a decent location with a...More

Thank Steve R
Response from jackiewang2, Public Relations Manager at DoubleTree by Hilton Shanghai-PudongResponded 1 week ago

Dear Steve R, Thank you for your time for sharing your experience about your stay at DoubleTree by Hilton Shanghai –Pudong. We are glad to know from your kind feedback that you have enjoyed overall your stay, especially you have indicated good breakfast and international...More

Reviewed 2 weeks ago

Nice hotel, though a bit aging nowadays. Decent size rooms, clean and bussines oriented. Staff not so proficient in English. Very nice breakfast and decent room service, with international and local choices.More

Thank Nikolas C
Response from jackiewang2, Public Relations Manager at DoubleTree by Hilton Shanghai-PudongResponded 1 week ago

Dear Nikolas C, Thank you very much for your time for sharing your experience about your stay at DoubleTree by Hilton Shanghai –Pudong. We are delighted to know our breakfast and room service delivered an impressive experience to you as of quality to extensive choices....More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Shanghai
#47 Romantic Hotel in Shanghai
#83 Luxury Hotel in Shanghai
#432 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Business Hotel in Shanghai
#47 Romantic Hotel in Shanghai
#83 Luxury Hotel in Shanghai
#432 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (474)
Room & Suite (373)
Dining (66)
Pool & Beach (23)
Amenities (46)
Business Centre & Event Rooms (9)
Questions & Answers
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beenthereonce
18 January 2018|
AnswerShow all 6 answers
Response from Leonard A | Reviewed this property |
Please contact the hotel ahead of time. I am not a gold member, but I also paid for the lounge and the food was good.
0
Votes
harishkumar83
31 July 2017|
AnswerShow all 3 answers
Response from mw888mw | Reviewed this property |
Yes, the metro is 5 minute walk from the hotel.
1
Vote
vinz20
25 July 2017|
AnswerShow all 5 answers
Response from Jean D | Reviewed this property |
When we were in Shanghai we used the subway. It is a short distance from the hotel. The screens for the routes are in English as well as Chinese. Not only is the subway very cheap and quick you are also more likely to get to... More
0
Votes
Room Tips
"We stayed in the East Tower and a short walk to elevators but very quiet."
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"Check room for cleanliness before unpacking suitcase. Go back to front desk and get another room that is..."
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"suite is very good!"
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"If you can get a Hilton Honors room, GET IT!"
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